Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


The Consumer Forums

Welcome to The Consumer Forums.
Free support and advice to help you with your consumer problems

  1. The Consumer Forums: The Mall Threads / Posts  Last Post

    The Mall is the place to start browsing and begin to know your way around

    1. Welcome to the Consumer Forums

      (19 Viewing)

      Free advice and support to to solve your consumer problems.
      Welcome. You have just joined the Consumer Forums. Come here and introduce yourself.
      You will soon discover what a friendly place this is and get lots of hints about standing up to consumer bullies or dealing with other consumer rights.

      Forum Actions:

      Forum Statistics:

      • Threads: 18,578
      • Posts: 63,861

      Last Post:

    2. FAQs

      (6 Viewing)

      Frequently Asked Questions. Case guidance etc. Instructions on how you can Reclaim the Right------::::::-----------
      This forum will appear to be private if you are not registered. --- REGISTRATION IS FREE

      Forum Actions:

      Forum Statistics:

      • Threads: 7
      • Posts: 43

      Last Post:

      You will need to register to enter these consumer forums
      Registration is FREE and very easy.

    3. Forum Rules - Please read before posting

      (10 Viewing)

      Forum rules and other forum issues. You MUST read and agree these before reading or posting in this forum.

      Forum Actions:

      Forum Statistics:

      • Threads: 5
      • Posts: 7

      Last Post:

    4. Consumer Forums website - Post Your Questions & Suggestions about this site

      (11 Viewing)

      We are always interested in getting your feedback about the Consumer Forums website. Post Your Questions & Suggestions about this site's design here

      Forum Actions:

      Forum Statistics:

      • Threads: 1,050
      • Posts: 9,447

      Last Post:

    5. Campaign

      (37 Viewing)

      Are you interested in the bigger picture? Do you have definite ideas which you wish to contribute? Are you interested in campaigning in some way? Whether it is bank charges, PPI, the cost of gas/electric/food/travel etc - this is the place to share your ideas.

      Sub-Forums:

      1. e Petitions,
      2. OFT Market Study on Personal Current Accounts,
      3. OFT Test Case Updates and Discussion

      Forum Actions:

      Forum Statistics:

      • Threads: 623
      • Posts: 17,003

      Last Post:

    6. Helpful Organisations

      (11 Viewing)

      Links to other sources of help. Please contact Admin if you want to add an entry

      Forum Actions:

      Forum Statistics:

      • Threads: 17
      • Posts: 26

      Last Post:

  2. Consumer TV and Radio Listings Threads / Posts  Last Post

    If you have spotted a relevant Television or Radio programme - or a relevant Youtube video, then please post the details here.

    1. Consumer TV and Radio Listings

      (12 Viewing)

      If you have spotted a relevant Television or Radio programme - or a relevant Youtube or Vimeo video, then please post the details here.

      Forum Actions:

      Forum Statistics:

      • Threads: 60
      • Posts: 287

      Last Post:

  3. CAG Community centre Threads / Posts  Last Post

    1. CAG Community Centre Subforums:-

      (142 Viewing)

      Sub-Forums:

      1. Give up smoking - - here.,
      2. Weight loss,
      3. Make do and mend - What are your cost-cutting tips?,
      4. eBook Readers - eReaders,
      5. Bear Garden,
      6. Buy and sell or exchange,
      7. Spamming advertisers,
      8. Technical Computer/IT/Console/SatNav Questions,
      9. CAG Meets

      Forum Actions:

      Forum Statistics:

      • Threads: 9,404
      • Posts: 313,723

      Last Post:

  4. The Consumer Forums Blogs Threads / Posts  Last Post

    1. Consumer Forums Blogs

      Sub-Forums:

      1. Dealing with Money,
      2. Latest Blog posts-,
      3. Caggers' Blogs,
      4. Off-Topic Blogs

  5. CAG Library - you need to register to access the CAG library Threads / Posts  Last Post

    Letter templates and other documents

    1. CAG library Subforums

      (253 Viewing)

      Sub-Forums:

      1. Guides and advice on using the forum,
      2. The Consumer Contracts Regulation,
      3. Statutes & Legal Information,
      4. Mortgages and Secured Loans,
      5. Data Protection,
      6. Debt Collection,
      7. Legal,
      8. The Consumer Rights Act 2015,
      9. General Guidance,
      10. Members of Parliament contact details - 1.6.2015 including Twitter ,
      11. The Taking Control of Goods Regulations 2013,
      12. Consumer Credit Sourcebook (Conc - FCA rules)

      Forum Actions:

      Forum Statistics:

      • Threads: 397
      • Posts: 485

      Last Post:

      Never

  6. Banks, Loans & Credit Threads / Posts  Last Post

    The industry which you can no longer trust.

    1. Bank and Finance Subforums:-

      (485 Viewing)

      Post your story in an appropriate forum below

      Sub-Forums:

      1. Ulster Bank,
      2. General,
      3. Financial Ombudsman Service,
      4. Scotland,
      5. Payment Protection Insurance (PPI),
      6. Alliance & Leicester ,
      7. Barclays Bank ,
      8. Cooperative Bank ,
      9. Halifax Bank and Bank of Scotland,
      10. HSBC Bank,
      11. Lloyds Bank,
      12. Loan brokers/credit brokers,
      13. MBNA,
      14. Metro Bank,
      15. NatWest Bank,
      16. Nationwide ,
      17. Royal Bank of Scotland ,
      18. TSB,
      19. Santander ,
      20. Yorkshire Bank and Clydesdale Bank and Northern Bank,
      21. A Word from the Banks

      Forum Actions:

      Forum Statistics:

      • Threads: 81,203
      • Posts: 1,090,186

      Last Post:

    2. Other Institutions

      (200 Viewing)

      Been subject of excessive unfair treatment by some other company? Banks, Building Societies, other companies? Discuss it here

      Sub-Forums:

      1. Creation Finance,
      2. Provident and associated companies.,
      3. CPP Group Plc,
      4. Monument cards,
      5. Amex,
      6. Blemain Finance,
      7. Capital One,
      8. CitiCards/Citi Financial/Associates,
      9. Egg,
      10. M&S Cards,
      11. Swift Advances,
      12. Welcome Finance,
      13. Store Cards,
      14. Other Institutions Successes

      Forum Actions:

      Forum Statistics:

      • Threads: 11,584
      • Posts: 204,490

      Last Post:

  7. Retail and Non-retail Goods and Services Threads / Posts  Last Post

    Come here to tell us about the problems you are experiencing on the High Street or in the Virtual High Street

    1. Non-Retail subforums

      (245 Viewing)

      Sub-Forums:

      1. Internet Piracy Claims and other bounty hunting activities,
      2. The building trade and installers,
      3. General Consumer Issues,
      4. Insurance/Assurance Companies (Not Car Insurance),
      5. Pensions - including Pensions Fraud,
      6. Local Authority, Council Tax and Business Rates Issues,
      7. Residential and Commercial lettings/Freehold issues,
      8. Students

      Forum Actions:

      Forum Statistics:

      • Threads: 24,506
      • Posts: 233,519

      Last Post:

    2. Retail Subforums:-

      (388 Viewing)

      Sub-Forums:

      1. Cash4phones, DeviceBuyer and other mobiles to cash companies,
      2. General Retail,
      3. Argos,
      4. BrightHouse and other "rent to own" Hire Purchase Stores,
      5. Broadband and other Internet issues,
      6. Comet,
      7. Currys/Dixons,
      8. Digital TV Services,
      9. Gyms and Health Clubs,
      10. Pets and Vets,
      11. High Street Stores,
      12. Holiday & Airline companies,
      13. Mail order catalogues,
      14. Online Stores,
      15. PCWorld,
      16. Utilities - Gas, Electricity, Water,
      17. Postal and Delivery Services,
      18. Retailers - High Street and On-line Stores Forums,
      19. Telecoms - mobile or fixed

      Forum Actions:

      Forum Statistics:

      • Threads: 25,371
      • Posts: 241,667

      Last Post:

  8. Work, Social and Community Threads / Posts  Last Post

    1. Work, Social and Community Subforums:-

      (411 Viewing)

      Sub-Forums:

      1. Employment and minimum wage problems,
      2. Self Employment Issues and Questions,
      3. Armed Forces, Military Families and Veterans,
      4. Visas/Entry Clearance,
      5. Cycling,
      6. Retail loss Prevention/Other shoplifting allegations.,
      7. Benefits and HMRC ,
      8. Homelessness,
      9. Rural communities,
      10. NHS,
      11. Public transport (Trains, tubes and buses),
      12. Special needs, Disability etc

      Forum Actions:

      Forum Statistics:

      • Threads: 28,999
      • Posts: 342,627

      Last Post:

  9. Debt problems - including homes/ mortgages, PayDay Loans Threads / Posts  Last Post

    "Dealing with debt"
    You can choose any one of our debt forums to seek help or to give help on specific aspects of debt.

    1. Debt subforums:-

      (575 Viewing)

      Sub-Forums:

      1. Overseas Debt/Overseas Account issues,
      2. Debt Management Plan Companies,
      3. Debt management and Debt self-help,
      4. Debt Collection Agencies,
      5. Bailiffs - Help with Dealing with Bailiffs and Enforcement Agents including HCEO,
      6. General Debt Issues,
      7. Mortgage companies,
      8. Log Book Loans / Bills of Sale,
      9. Dealing with Debt in Scotland,
      10. Mortgages and Secured Loans,
      11. Home Repossessions,
      12. Credit Reference Agencies,
      13. Vehicle Finance and Vehicle Repossessions ,
      14. Effects of debt on Health and Lifestyle,
      15. Formal Solutions: Bankruptcy, Administration Orders, Debt Relief Orders and IVAs

      Forum Actions:

      Forum Statistics:

      • Threads: 69,940
      • Posts: 1,051,807

      Last Post:

    2. PayDay loan and other Short Term Loans subforum:-

      (173 Viewing)

      Sub-Forums:

      1. PayDay loans and Short Term loans - General,
      2. Capital Finance One/ Mtcollect,
      3. Cash Genie and associate companies,
      4. Minicredit /Minicashloans,
      5. Motormile Finance UK Ltd/Lantern,
      6. Payday Express/Wage advance/Cashtillpayday,
      7. Quick Quid and associated trading names,
      8. Safeloans UK,
      9. Toothfairy Finance Limited,
      10. Wageday Advanced Ltd/Yorkshire Cheques.,
      11. Wonga and associated companies

      Forum Actions:

      Forum Statistics:

      • Threads: 4,927
      • Posts: 101,125

      Last Post:

  10. Motoring Threads / Posts  Last Post

    1. Motoring subforums

      (434 Viewing)

      Sub-Forums:

      1. General Motoring Issues,
      2. Motor Insurance,
      3. DVLA,
      4. Garage services,
      5. Private Land Parking Enforcement,
      6. Speeding and Motoring Offences,
      7. Local Authority Parking and Traffic Offences,
      8. Vehicle retailers and manufacturers

      Forum Actions:

      Forum Statistics:

      • Threads: 22,424
      • Posts: 286,212

      Last Post:

  11. Legal Forums Threads / Posts  Last Post

    The area to discuss litigation in respect of claims issued against you or claims issued by you.

    1. Legal Issues subforums

      (119 Viewing)

      Sub-Forums:

      1. Financial Legal Issues,
      2. General Legal Issues

      Forum Actions:

      Forum Statistics:

      • Threads: 14,947
      • Posts: 419,595

      Last Post:

  12. Latest Consumer News Threads / Posts  Last Post

    Find the latest consumer news stories here. We try to keep this section updated automatically and with the help of our Users.
    Please feel free to contribute your own interesting news items. - Please do not start personal threads in this forum....Media Stories only and please provide a source link.

    1. Media Subforums:-

      (207 Viewing)

      Sub-Forums:

      1. HMRC in the media,
      2. FCA - Unauthorised firms and individuals to avoid,
      3. Government Consumer Policy,
      4. Benefits in the media,
      5. Personal budgeting,
      6. General Consumer issues in the media...,
      7. The Huffington Post,
      8. Bank Charges and the Finance Industry in the media...,
      9. Credit Today,
      10. Data protection and Credit reference Agencies in the media...,
      11. Disability discrimination in the media,
      12. Employment and self-employment,
      13. Gas, Electricity Water: Utilities in the media,
      14. Holiday and travel in the media,
      15. Parking issues in the media,
      16. Pensions and Pensions Fraud,
      17. PPI in the media,
      18. Repossessions in the media,
      19. Which? Consumer News

      Forum Actions:

      Forum Statistics:

      • Threads: 28,346
      • Posts: 36,557

      Last Post:

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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