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Hippos' sister v HBOS


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Hello

 

Doing it on my sister's behalf, sent S.A.R - (Subject Access Request) with a letter of authority form her some time ago

 

A silly letter today saying they're very busy and they'll get back to me no later than the 6th August

 

I used a CAG SAR sticker, so naturally they've addressed the letter to CAG with my name underneath that

 

oh, and spelt my christian name wrong

 

what a good start

 

waived the charge for the SAR mind

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Welcome Micky.

 

Nice to have you on board. Should be able to learn from you as things progress. BoS are extrely badly organised and times are a problem- lots of new staff running round like headless chickens, calling each other "dummies". Great fun.

 

Good luck!:)

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Thank-you, up to the summons acknowledgement on Barcs and NW so this stage feels like old hat now

 

Oh! Well!

 

A seasoned campaigner!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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  • 1 month later...

this is defo my sleepiest case, a polite letter arrived yesterday to tell me that my sister's statements were now ready and would be arriving shortly

 

bless

 

my second wave of cases are all ready to have SOCs and Prelims done now

 

at some point

 

as soon as I get the time

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