Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 14th April 2018
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  2. 15th June 2017
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The Consumer Forums: General Consumer Issues

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them(1 Viewing) 

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 13th January 2017 00:37
    • Replies: 2
    • Views: 10,384
    Andyorch
    27th July 2017, 12:23 Go to last post
  3. Sticky Thread Sticky: Closed: Got a Drone / Unmanned Aircraft and thinking of flying it in the UK or Abroad?

    Got a Drone / Unmanned Aircraft and thinking...

    Started by stu007‎, 18th January 2017 00:21
    • Replies: 0
    • Views: 5,487
    stu007
    18th January 2017, 00:21 Go to last post
  4. Sticky Thread Sticky: Closed: Some shopping tips for the sales to protect yourself!

    As the sales are getting underway, many will...

    Started by gyzmo‎, 26th December 2007 12:58
    • Replies: 7
    • Views: 33,798
    CharlieSinso
    17th December 2014, 13:46 Go to last post
  5. Sticky Thread Sticky: Closed: CCTV Guide - Correct as at Jan 2017

    CCTV GUIDE INFORMATION COMMISSIONER...

    Started by stu007‎, 4th July 2013 17:42
    cctv, guide
    • Replies: 0
    • Views: 10,361
    stu007
    4th July 2013, 17:42 Go to last post
  6. Sticky Thread Sticky: Closed: Criminal records, court records and police records request guide - Correct Jan 2017

    CRIMINAL RECORDS, COURT RECORDS AND POLICE...

    Started by stu007‎, 4th July 2013 17:36
    and, court, criminal, guide, police, records, request
    • Replies: 0
    • Views: 10,325
    stu007
    4th July 2013, 17:36 Go to last post
  7. Sticky Thread Sticky: Closed: How to Access Information from a Public Body - Correct Jan 2017

    HOW TO ACCESS INFORMATION FROM A PUBLIC BODY...

    Started by stu007‎, 4th July 2013 17:32
    access, body, from, how, information, public
    • Replies: 0
    • Views: 9,798
    stu007
    4th July 2013, 17:32 Go to last post
  8. Sticky Thread Sticky: Please help - list of common failures

    Hi all, We all know that all companies...

    Started by dave‎, 7th August 2007 17:18
    3 Pages
    1 2 3
    • Replies: 43
    • Views: 64,894
    sophied
    16th March 2013, 17:17 Go to last post
  9. Sticky Thread Sticky: Why you should use your statutory rights...

    It's not exactly a thriller, but here goes...

    Started by gyzmo‎, 16th November 2007 09:47
    • Replies: 13
    • Views: 39,700
    saphus1007
    18th December 2012, 14:33 Go to last post
  10. Sticky Thread Sticky: Closed: Complaints about Bank-Smart

    Bank Smart 2nd Floor Chiltern House City...

    Started by alanfromderby‎, 4th March 2009 12:41
    • Replies: 2
    • Views: 41,458
    dx100uk
    26th November 2012, 23:11 Go to last post
  11. Sticky Thread Sticky: OFT SOGA online hub-useful info on SOGA for sellers-aimed at business but useful resource for consumers.

    http://www.oft.gov.uk/business-advice/treatin...

    Started by MARTIN3030‎, 2nd December 2010 11:58
    • Replies: 0
    • Views: 19,269
    MARTIN3030
    2nd December 2010, 11:58 Go to last post
  12. Sticky Thread Sticky: Please help - list of common failures

    Hi all, We all know that all companies...

    Started by dave‎, 7th August 2007 17:18
    • Replies: 10
    • Views: 26,498
    dax
    4th November 2010, 23:39 Go to last post
  13. Sticky Thread Sticky: VAT exemption for people with disabilities

    This might be a useful link for people with...

    Started by freebird‎, 28th November 2006 10:03
    2 Pages
    1 2
    • Replies: 33
    • Views: 52,144
    aperson
    14th May 2010, 17:46 Go to last post
  14. Sticky Thread Sticky: Disputes involving S.75 of the Consumer Credit Act 1974 - By FOS 20 June 2007

    disputes involving Section 75 of the...

    Started by yaffsimone1‎, 24th June 2007 18:41
    • Replies: 18
    • Views: 35,080
    noomill060
    3rd August 2009, 13:14 Go to last post
  15. Sticky Thread Sticky: Closed: Data protection and CCTV -your rights.

    Following a few recent posts concerning this...

    Started by MARTIN3030‎, 29th November 2008 01:47
    • Replies: 0
    • Views: 21,072
    MARTIN3030
    29th November 2008, 01:47 Go to last post
  16. Sticky Thread Sticky: Closed: How to Complain - A Comprehensive Guide

    I have had years of experience of dealing...

    Started by barracad‎, 10th December 2006 21:08
    • Replies: 14
    • Views: 36,986
    gyzmo
    17th October 2008, 20:14 Go to last post
  17. Sticky Thread Sticky: Closed: OFT database of CCA holders Online

    Instant checking details of holders of...

    Started by MARTIN3030‎, 1st September 2008 19:59
    • Replies: 0
    • Views: 19,561
    MARTIN3030
    1st September 2008, 19:59 Go to last post
  18. Sticky Thread Sticky: Closed: Paypal & Ebay suspicious emails - what to do.

    If you receive an email that perports to...

    Started by alanfromderby‎, 7th April 2006 11:48
    • Replies: 0
    • Views: 22,865
    alanfromderby
    7th April 2006, 11:48 Go to last post
  19. Sticky Thread Sticky: Closed: Comments on Extended Warranties

    Extended warranties seem almost to be as...

    Started by BankFodder‎, 26th March 2006 18:40
    • Replies: 1
    • Views: 59,130
    BankFodder
    26th March 2006, 18:46 Go to last post
  20. Forum Threads
  1. Visa debit card "declined" but money taken from account!??

    Good morning HOPE THIS IS THE CORRECT FORUM,...

    Started by anxiousspender‎, 16th April 2018 12:00
    account, but, card, debit, declined, from, money, taken, visa
    • Replies: 3
    • Views: 494
    dx100uk
    16th April 2018, 22:07 Go to last post
  2. Specsaver rushed test, tells me use OLD prescription for everyday and use NEW 1 for VDU

    Recently went to Specsavers for an eyetest,...

    Started by missmermaid‎, 15th April 2018 01:02
    • Replies: 2
    • Views: 430
    stu007
    15th April 2018, 02:52 Go to last post
  3. Royal Mail Redirect Post - Does the sender get notified your post is being redirected?

    Royal Mail Redirect Post - Does the sender...

    Started by missmermaid‎, 4th April 2018 18:36
    • Replies: 9
    • Views: 749
    dx100uk
    15th April 2018, 01:21 Go to last post
  4. Recording Telephone calls

    Not sure if this is the right forum to ask...

    Started by gprit‎, 7th April 2018 09:28
    calls, recording, telephone
    • Replies: 3
    • Views: 518
    gprit
    7th April 2018, 10:31 Go to last post
  5. New rules will protect fans from ticket touting

    New rules will protect fans from ticket...

    Started by stu007‎, 6th April 2018 23:32
    fans, from, new, protect, rules, ticket, touting, will
    • Replies: 0
    • Views: 352
    stu007
    6th April 2018, 23:32 Go to last post
  6. Paid deposit on wedding but cancelled

    Paid deposit for our wedding in 2016 for...

    Started by stuggling‎, 4th April 2018 20:18
    • Replies: 7
    • Views: 501
    mariner51
    5th April 2018, 01:50 Go to last post
  7. Match.com renewal

    Hi, has anyone had problems with auto...

    Started by Loona‎, 24th March 2018 19:54
    • Replies: 1
    • Views: 499
    dx100uk
    24th March 2018, 20:18 Go to last post
  8. Bailiffs in at @greateranglia ‏Railways after passenger sues for delays - @GreatrAnglia ‏

    Bailiffs in at greater Anglia Railways after...

    Started by BankFodder‎, 13th March 2018 08:47
    after, ‏, ‏railways, bailiffs, delays, for, greateranglia, greatranglia, passenger, sues
    • Replies: 3
    • Views: 1,049
    Homer67
    14th March 2018, 13:18 Go to last post
  9. Company created an audiobook with problem

    Hi, I paid a narrator to do my audio book...

    Started by karel35‎, 12th March 2018 11:26
    audiobook, company, created, problem, with
    • Replies: 13
    • Views: 612
    Andyorch
    12th March 2018, 17:24 Go to last post
  10. Apple 4G IPad missold - Section 75 Claim - am I covered?

    Hi all, I bought an ipad in 2012 which...

    Started by un1boy‎, 16th May 2017 12:14
    apple, claim, covered, ipad, missold, section
    • Replies: 16
    • Views: 2,202
    un1boy
    12th March 2018, 10:09 Go to last post
  11. New guide to improve consumer product safety recalls

    New guide to improve consumer product safety...

    Started by stu007‎, 8th March 2018 01:13
    consumer, guide, improve, new, product, recalls, safety
    • Replies: 0
    • Views: 449
    stu007
    8th March 2018, 01:13 Go to last post
  12. Bogus Police and Trading Standards Officers in Kent

    Bogus Police and Trading Standards Officers...

    Started by stu007‎, 8th March 2018 01:11
    and, bogus, kent, officers, police, standards, trading
    • Replies: 0
    • Views: 400
    stu007
    8th March 2018, 01:11 Go to last post
  13. Charity removed and trustees disqualified following terrorism investigation

    Charity removed and trustees disqualified...

    Started by stu007‎, 2nd March 2018 00:02
    and, charity, disqualified, following, investigation, removed, terrorism, trustees
    • Replies: 0
    • Views: 593
    stu007
    2nd March 2018, 00:02 Go to last post
  14. Rental Exchange

    Hi, Just had a letter from the local...

    Started by gd47‎, 28th February 2018 10:36
    exchange, rental
    • Replies: 3
    • Views: 541
    ericsbrother
    1st March 2018, 08:24 Go to last post
  15. Alert for charities - use the regulated financial sector

    Alert for charities - use the regulated...

    Started by stu007‎, 28th February 2018 23:02
    alert, charities, financial, for, regulated, sector, the, use
    • Replies: 0
    • Views: 412
    stu007
    28th February 2018, 23:02 Go to last post
  16. Personal belongings damaged during show

    Here's a new one, probably.... I went to...

    Started by kp278‎, 23rd February 2018 15:40
    • Replies: 7
    • Views: 592
    disgruntled2007
    24th February 2018, 10:49 Go to last post
  17. Local Authority Gas Meter Inspections

    Blood pressure back to normal now Live...

    Started by obiter dictum‎, 21st February 2018 18:14
    authority, gas, inspections, local, metre
    • Replies: 3
    • Views: 593
    stu007
    22nd February 2018, 23:32 Go to last post
  18. Unhappy Sainsbury's supermarket - false accusations of theft

    Hello everyone I hope someone can give me...

    Started by twinkles123‎, 19th April 2017 09:35
    accusations, false, sainsbury, supermarket, theft
    • Replies: 19
    • Views: 2,102
    syorks
    21st February 2018, 18:07 Go to last post
  19. carpet installation

    I purchased carpets for 2 bedrooms and...

    Started by janes‎, 14th February 2018 16:57
    carpet, installation
    • Replies: 6
    • Views: 867
    Andyorch
    17th February 2018, 20:04 Go to last post
  20. garden buildings direct

    its not a huge issue yet but i want the...

    Started by labrat‎, 22nd July 2016 21:06
    buildings, direct, garden
    • Replies: 6
    • Views: 1,456
    labrat
    17th February 2018, 16:10 Go to last post
  21. Charity Commission statement on Oxfam

    Charity Commission statement on Oxfam ...

    Started by stu007‎, 11th February 2018 01:39
    charity, commission, oxfam, statement
    • Replies: 8
    • Views: 1,002
    king12345
    17th February 2018, 09:58 Go to last post
  22. Charity Commission calls for information about Presidents Club Charitable Trust

    Charity Commission calls for information...

    Started by stu007‎, 16th February 2018 23:45
    about, calls, charitable, charity, club, commission, for, information, presidents, trust
    • Replies: 0
    • Views: 513
    stu007
    16th February 2018, 23:45 Go to last post
  23. Appliance City and unreliable Miele Coffee Machine 4yrs old

    I purchased a built in coffee machine in May...

    Started by Mollylucy‎, 4th February 2018 17:35
    appliance, city
    • Replies: 5
    • Views: 1,006
    dx100uk
    5th February 2018, 14:59 Go to last post
  24. Credit/Debit Card Payment Charges post Jan 2018

    On the 13th of Jan 2018, changes came into...

    Started by Heckler‎, 26th January 2018 17:30
    2018, card, charges, credit, debit, jan, post
    • Replies: 4
    • Views: 1,290
    ploddertom
    3rd February 2018, 13:47 Go to last post
  25. Protecting Yourself with outside of ebay sale?

    I got in a convo with a potential buyer of a...

    Started by mrk123‎, 31st January 2018 09:49
    ebay, outside, protecting, sale, with, yourslef
    • Replies: 9
    • Views: 1,068
    ericsbrother
    1st February 2018, 17:27 Go to last post


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