Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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The Consumer Forums: The Consumer Rights Act 2015

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  1. Introduction - ss.1-2 (Application and Key definitions)

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  2. Goods - ss.3-32

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  3. Digital Content - ss.33-47

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  4. Services - ss.48-57

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  5. GENERAL AND SUPPLEMENTARY PROVISIONS - ss.58-60

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  6. UNFAIR TERMS - ss.61-76

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  7. Enforcement etc ss.77-80

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  8. Competition - ss.81-82

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  9. Duty of letting agents to publicise fees etc - ss.83-88

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  10. Student complaints scheme - s.89

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  11. Secondary ticketing - ss.90-95

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  12. General - ss.96-101

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  13. SCHEDULE 1 Amendments consequential on Part 1

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  14. SCHEDULE 2 Consumer contract terms which may be regarded as unfair

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  15. SCHEDULE 3 Enforcement of the law on unfair contract terms and notices

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  16. SCHEDULE 4 Amendments consequential on Part 2

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  17. SCHEDULE 5 Investigatory powers etc.

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  18. SCHEDULE 6 Investigatory powers: consequential amendments

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  19. SCHEDULE 7 Enterprise Act 2002: enhanced consumer measures and other enforcement

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  20. SCHEDULE 8 Private actions in competition law

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  21. SCHEDULE 9 Duty of letting agents to publicise fees: financial penalties

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  22. SCHEDULE 10 Secondary ticketing: financial penalties

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