Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 6th December 2018
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  2. 26th November 2018
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  3. 14th June 2018
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Threads 1 to 25 of 1006

The Consumer Forums: Retailers - High Street and On-line Stores Forums

If you have a problem with goods which you have purchased by a major UK retailer whether it be on the High Street or On-line, share it with us here. This is where you Reclaim the Right. ENTER NOW.

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them(3 Viewing) 

    SECTION 75 (Only) Protection when buying...

    Started by stu007, 13th January 2017 01:28
    • Replies: 2
    • Views: 17,032
    27th July 2017, 13:22 Go to last post
  3. Sticky Thread Sticky: Online shopping-your rights

    Online shopping: Your rights ...

    Started by MARTIN3030, 12th October 2012 03:47
    online, rights, shopping, your
    • Replies: 0
    • Views: 15,081
    12th October 2012, 03:47 Go to last post
  4. Forum Threads
  1. Sofology: is it just me?

    I ordered my new sofa from Sofology and...

    Started by jfk66, 22nd April 2017 11:31
    cancellation of contracts, sofology
    • Replies: 6
    • Views: 2,453
    Yesterday, 16:15 Go to last post
  2. goods damaged in transit?

    Hi All, To keep along story short, we...

    Started by xxorlsxx, 12th December 2018 20:53
    damaged, goods, transit
    • Replies: 7
    • Views: 332
    14th December 2018, 23:52 Go to last post
  3. Question SOFOLOGY giving me the run-around. Any advice please?

    I received leather sofa from Sofology,...

    Started by WontGetFooledAgain, 7th December 2018 15:42
    2 Pages
    1 2
    advice, any, around, giving, please, run, sofology, the
    • Replies: 32
    • Views: 632
    14th December 2018, 23:16 Go to last post
  4. Amazon - unusual problem

    I've received a package from Amazon. It...

    Started by Ethel Street, 15th November 2018 17:46
    amazon, problem, unusual
    • Replies: 5
    • Views: 330
    20th November 2018, 12:01 Go to last post
  5. Question Purchased computer monitor online

    Hi all I'm looking for some advice...

    Started by soldat, 14th November 2018 21:15
    computer, monitor, online, purchased
    • Replies: 3
    • Views: 268
    15th November 2018, 16:13 Go to last post
  6. John Lewis reject goods not fit for purpose

    Hello, I will keep it short. I bought a...

    Started by caverncity, 7th November 2018 15:11
    fit, for, goods, john, lewis, not, purpose, reject
    • Replies: 1
    • Views: 403
    12th November 2018, 14:55 Go to last post
  7. Footlocker website held item lie

    Last week I placed an order via the...

    Started by Mattymuk, 9th November 2018 19:21
    footlocker, held, item, lie, website
    • Replies: 3
    • Views: 383
    12th November 2018, 14:49 Go to last post
  8. Pay weekly Carpets

    Please can I have some advice please? My...

    Started by altcr, 6th November 2018 21:18
    carpets, pay, weekly
    • Replies: 8
    • Views: 548
    12th November 2018, 14:47 Go to last post
  9. Wish.com

    I bought a dash cam from wish.com and when...

    Started by SoggyMoggy, 23rd May 2018 10:47
    com, wish
    • Replies: 5
    • Views: 1,167
    7th November 2018, 15:37 Go to last post
  10. Repair of Faulty Washing Machine

    My daughter purchased a new washing machine...

    Started by seftonbarn, 12th July 2018 20:02
    faulty, machine, repair, washing
    • Replies: 6
    • Views: 1,259
    7th November 2018, 15:33 Go to last post
  11. Second hand phone ( Cash Converters

    Hi All, I purchased a Galaxy S7 at the...

    Started by cyber_killer, 12th October 2018 20:24
    cash, converters, hand, phone, second
    • Replies: 5
    • Views: 885
    7th November 2018, 15:31 Go to last post
  12. Boots Not Refunding Points for Cancelled online order

    As the title says, my Wife placed an order...

    Started by futurefool, 1st November 2018 14:28
    • Replies: 2
    • Views: 426
    7th November 2018, 15:28 Go to last post
  13. house of fraser - would you order?

    Just noticed marketing emails coming back in...

    Started by Daniel Murphy, 7th November 2018 15:26
    fraser, house, order, would, you
    • Replies: 0
    • Views: 232
    7th November 2018, 15:26 Go to last post
  14. Amazon agent Hermes non delivery - **resolved**

    High Fellow Caggers, Please could you...

    Started by Carningli, 2nd November 2018 19:06
    agent, amazon, delivery, hermes, non
    • Replies: 6
    • Views: 519
    3rd November 2018, 16:04 Go to last post
  15. Non delivery - Itsagift.co.uk?

    Morning As anyone here had dealings...

    Started by snowdragon, 6th October 2018 11:59
    delivery, none
    • Replies: 16
    • Views: 1,081
    30th October 2018, 13:26 Go to last post
  16. Cash Back on camera wrongly advertised

    Hi, I August I went to a local camera...

    Started by just_jue, 8th October 2018 17:36
    advertised, back, camera, cash, wrongly
    • Replies: 13
    • Views: 733
    10th October 2018, 11:38 Go to last post
  17. Sweet Offerz, Lego and Paypal(1 Viewing) 

    I did something stupid, something that I...

    Started by robingetz, 8th October 2018 13:46
    and, offerz, paypal, sweet
    • Replies: 7
    • Views: 1,004
    10th October 2018, 01:45 Go to last post
  18. Vax Hoover problem

    I had a free of charge replacement Hoover...

    Started by Beck76, 26th September 2018 22:30
    hoover, problem, vax
    • Replies: 5
    • Views: 680
    27th September 2018, 15:22 Go to last post
  19. Unhappy Help - DFS Sofa Problems

    Hi, I'd like to hear if you have had...

    Started by Sunflower1913, 4th August 2017 00:15
    dfs, help, problems, sofa
    • Replies: 7
    • Views: 4,115
    23rd September 2018, 14:49 Go to last post
  20. Halfords Bike Return

    Hello hope someone can offer some advice. I...

    Started by missrebecca, 31st August 2018 17:20
    bike, halfords, return
    • Replies: 8
    • Views: 967
    3rd September 2018, 15:34 Go to last post
  21. Ongoing faulty Fellowes Aeramax DX95

    Hi all! So I purchased an air purifier...

    Started by Deimos, 20th August 2018 21:06
    aeramax, dx95, faulty, fellowes, ongoing
    • Replies: 3
    • Views: 750
    20th August 2018, 21:18 Go to last post
  22. Fabric purchased online from France never arrived, seller now ignoring emails

    Hi all, Back in May, I ordered some...

    Started by CamMoreRon, 16th August 2018 10:25
    arrived, emails, fabric, france, from, ignoring, never, now, online, purchased, seller
    • Replies: 5
    • Views: 865
    17th August 2018, 18:13 Go to last post
  23. Apple fault and Consumer Rights Act

    Please move to the correct subforum if...

    Started by obiter dictum, 23rd April 2018 20:12
    • Replies: 10
    • Views: 2,016
    24th July 2018, 23:10 Go to last post
  24. Is there any way out of Carpetright order?

    A fitter came to my house on the 20th of...

    Started by Girl22, 9th July 2018 18:26
    2 Pages
    1 2
    • Replies: 23
    • Views: 1,787
    13th July 2018, 17:36 Go to last post
  25. Need help re: sofa & two armchairs purchased from SCS

    Hello everyone from a newbie. :-) I will...

    Started by Summer26, 4th July 2018 18:06
    • Replies: 14
    • Views: 1,228
    6th July 2018, 16:19 Go to last post

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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