Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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The Consumer Forums: Retailers - High Street and On-line Stores Forums

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them(1 Viewing) 

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 13th January 2017 00:28
    • Replies: 2
    • Views: 12,987
    Andyorch
    27th July 2017, 12:22 Go to last post
  3. Sticky Thread Sticky: Online shopping-your rights

    Online shopping: Your rights ...

    Started by MARTIN3030‎, 12th October 2012 02:47
    online, rights, shopping, your
    • Replies: 0
    • Views: 13,953
    MARTIN3030
    12th October 2012, 02:47 Go to last post
  4. Forum Threads
  1. Ramsbottom Bang and Olufsen – not honouring cooling off period**Refund in Full***

    Hi, I wonder if some can help. I am posting...

    Started by Embassy‎, 17th April 2018 16:38
    5 Pages
    1 2 3 4 5
    • Replies: 92
    • Views: 4,207
    ericsbrother
    14th May 2018, 14:09 Go to last post
  2. My story about Specsavers

    I wanted to share my story. I had my eyes...

    Started by stan1357‎, 13th May 2018 12:23
    about, specsavers, story
    • Replies: 2
    • Views: 369
    BankFodder
    13th May 2018, 13:02 Go to last post
  3. @AsdaServiceTeam Asda Scan & GO

    Just thought people might like to know that...

    Started by pmailkeey‎, 12th May 2018 16:39
    asda, scan
    • Replies: 2
    • Views: 392
    pmailkeey
    12th May 2018, 18:41 Go to last post
  4. DFS Leather peeling

    Hi All. I ordered 2x2 seater sofas around...

    Started by Begruddled‎, 30th April 2018 17:13
    • Replies: 2
    • Views: 502
    BankFodder
    30th April 2018, 19:52 Go to last post
  5. internet- have I lost my money?

    A month ago I ordered some supplements from...

    Started by consumination‎, 23rd April 2018 23:30
    have, internet, lost, money
    • Replies: 4
    • Views: 523
    Andyorch
    24th April 2018, 00:00 Go to last post
  6. Apple fault and Consumer Rights Act

    Please move to the correct subforum if...

    Started by obiter dictum‎, 23rd April 2018 19:12
    • Replies: 6
    • Views: 396
    Bazooka Boo
    23rd April 2018, 20:01 Go to last post
  7. Retailer Refusing Refund

    Hoping someone can help. We called into...

    Started by Duffers Mum‎, 31st January 2018 12:41
    3 Pages
    1 2 3
    • Replies: 57
    • Views: 4,372
    Duffers Mum
    11th April 2018, 12:06 Go to last post
  8. John Lewis nightmare- what are my rights?

    Here's the back story so far: 1. I order...

    Started by Joe smith‎, 10th April 2018 12:41
    are, john, lewis, nightmare, rights, what
    • Replies: 8
    • Views: 679
    Andyorch
    10th April 2018, 14:17 Go to last post
  9. Sofology

    Had a brand new sofa delivered on 2nd April...

    Started by Staffords1007‎, 6th April 2018 12:46
    sofology
    • Replies: 4
    • Views: 662
    CraigMcK
    7th April 2018, 09:19 Go to last post
  10. Accused of Shop lifting in Morrisons

    A long story! My brother was accosted whilst...

    Started by bernie1953‎, 25th March 2018 21:16
    accused, lifting, morrisons, shop
    • Replies: 16
    • Views: 1,307
    renegadeimp
    1st April 2018, 19:21 Go to last post
  11. Cost of Appliance Direct item purchased online has changed

    Hello This is my first time using this...

    Started by Sparks1168‎, 29th March 2018 14:41
    changed, cost, has, item, online, purchased
    • Replies: 9
    • Views: 761
    king12345
    30th March 2018, 11:51 Go to last post
  12. Unhappy Quidco Cashback Problems

    Hi all, Wasn't sure where this should go,...

    Started by Fenris‎, 5th August 2009 12:01
    • Replies: 11
    • Views: 15,334
    Old Cogger
    12th March 2018, 12:05 Go to last post
  13. Closed: Coles Sewing Centre - excellent customer engagement

    I recently bought (January 18th 2018) an ex...

    Started by BonnyB‎, 3rd March 2018 17:42
    give, owner, refund, refusing, shop
    • Replies: 18
    • Views: 1,515
    BankFodder
    5th March 2018, 15:22 Go to last post
  14. HTC Failed Repair - Refund Possible? bought by credit card too

    Morning everyone. I purchased a HTC U11+...

    Started by mrdonj‎, 26th February 2018 10:57
    failed, htc, possible, refund, repiar
    • Replies: 8
    • Views: 1,010
    mrdonj
    28th February 2018, 09:21 Go to last post
  15. Feels like I've been brushed off by Richer Sounds

    Purchased a 'Pioneer XCM86D' Network music...

    Started by g0141‎, 27th January 2018 22:45
    been, brushed, feels, like, off, richer, sounds
    • Replies: 6
    • Views: 1,225
    John Clayton Richer.Sounds Operations Director
    29th January 2018, 12:01 Go to last post
  16. Question Jackpot com

    Can someone please help me I am going round...

    Started by FibromyalgiaSucks‎, 7th December 2017 15:50
    com, jackpot
    • Replies: 8
    • Views: 2,434
    FibromyalgiaSucks
    8th December 2017, 13:15 Go to last post
  17. Amazon Market Seller refund issues

    Howdy, folks! I bought a photo frame off...

    Started by owlsyerfather‎, 7th December 2017 11:51
    amazon, issues, market, refund, seller
    • Replies: 5
    • Views: 1,482
    dx100uk
    7th December 2017, 17:49 Go to last post
  18. Rug bought online looks nothing like it did on the website?

    I bought a rug from modern rugs last week. ...

    Started by FelixFelix‎, 5th December 2017 17:33
    • Replies: 13
    • Views: 1,397
    BankFodder
    6th December 2017, 16:32 Go to last post
  19. Sofology a word of caution(2 Viewing) 

    Purchased a sofa from @sofology. They were...

    Started by CraigMcK‎, 11th June 2016 12:14
    2 Pages
    1 2
    caution, sofology, word
    • Replies: 26
    • Views: 31,387
    anna.grabowska
    1st December 2017, 13:05 Go to last post
  20. North Face faulty footware. What to do about it from overseas.

    Hi, I bought a pair of north face gore...

    Started by stressed_traveller‎, 26th November 2017 21:22
    • Replies: 5
    • Views: 1,326
    stressed_traveller
    28th November 2017, 03:47 Go to last post
  21. Harry's.com - beware!

    Hi everyone, this is just a friendly head's...

    Started by WarrenBuffet‎, 30th October 2017 23:17
    • Replies: 16
    • Views: 2,138
    sgtbush
    31st October 2017, 15:33 Go to last post
  22. Unhappy Bought Apple laptop from eBay - lost firmware password - Apple won't reset it without original receipt

    I'm in a bit of a pickle and am hoping...

    Started by deckmunki‎, 13th October 2017 15:44
    apple, bought, ebay, firmware, from, laptop, lost, original, password, receipt, reset, without, won
    • Replies: 11
    • Views: 1,978
    Ford
    28th October 2017, 16:54 Go to last post
  23. John Lewis Macbook Screen Repair

    Hello all, Just under 2 years ago I...

    Started by Triumph Dolomite‎, 14th October 2017 13:34
    john, lewis, macbook, repair, screen
    • Replies: 1
    • Views: 1,297
    unclebulgaria67
    14th October 2017, 17:47 Go to last post
  24. Computer Company’s Silence is Perplexing

    On 05 November 2016, I phoned Vault...

    Started by giraffes‎, 2nd May 2017 09:42
    company, computer, perplexing, silence
    • Replies: 8
    • Views: 5,441
    mrbrooks
    5th October 2017, 02:47 Go to last post
  25. Tesco Home Delivery Service Fiasco

    When the Tesco driver arrived, I went out to...

    Started by okokok‎, 27th September 2017 13:25
    2 Pages
    1 2
    delivery, fiasco, home, service, tesco
    • Replies: 27
    • Views: 2,945
    okokok
    29th September 2017, 15:49 Go to last post

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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