Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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The Consumer Forums: General Retail

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them(1 Viewing) 

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 12th January 2017 23:50
    • Replies: 2
    • Views: 19,319
    Andyorch
    27th July 2017, 12:20 Go to last post
  3. Sticky Thread Sticky: New Cancellation Rights

    http://www.legislation.gov.uk/uksi/2013/3134/...

    Started by BankFodder‎, 10th April 2014 08:23
    cancellation, new, rights, wip
    • Replies: 0
    • Views: 11,393
    BankFodder
    10th April 2014, 08:23 Go to last post
  4. RSS feed Sticky Thread Sticky: Closed: Press release: Know your shopper's rights before you hit the Christmas sales

    Before handing over your hard-earned cash in...

    Started by NewsBot‎, 27th December 2013 08:30
    • Replies: 1
    • Views: 14,633
    citizenB
    27th December 2013, 09:16 Go to last post
  5. Sticky Thread Sticky: ****Why credit card firms must refund price of faulty goods****

    Read more:...

    Started by rebel11‎, 3rd May 2011 14:39
    • Replies: 1
    • Views: 18,738
    silverfox1961
    3rd May 2011, 19:01 Go to last post
  6. Forum Threads
  1. Faulty dress

    Hi, hoping for some good advice. I...

    Started by helenawred‎, 6th September 2018 16:42
    dress, faulty, refund consumer rights
    • Replies: 6
    • Views: 435
    helenawred
    11th September 2018, 14:55 Go to last post
  2. Cash Converters Refund Issue***Refunded***

    I bought a mobile phone online from cash...

    Started by thecookiemonster‎, 5th September 2018 01:35
    • Replies: 7
    • Views: 515
    Andyorch
    7th September 2018, 10:13 Go to last post
  3. MOBILITY Scooter

    Hi All I am in the process of buying two...

    Started by Richie244‎, 5th August 2018 11:49
    2 Pages
    1 2
    mobility, scooter
    • Replies: 20
    • Views: 1,152
    Richie244
    21st August 2018, 17:02 Go to last post
  4. CEX problem with phone

    I purchased a Samsung Galaxy S6 from CEX on...

    Started by songbird123‎, 20th August 2018 16:10
    • Replies: 7
    • Views: 360
    dx100uk
    20th August 2018, 17:52 Go to last post
  5. Agora Business

    Hi. need advice please. we received an...

    Started by hitm‎, 16th August 2018 15:20
    agora, business
    • Replies: 3
    • Views: 377
    ericsbrother
    17th August 2018, 11:54 Go to last post
  6. Bifolds fitted at incorrect floor level

    I would appreciate some advice on the...

    Started by conflyer‎, 15th April 2018 22:37
    3 Pages
    1 2 3
    bifolds, fitted, floor, incorrect, level
    • Replies: 50
    • Views: 5,378
    conflyer
    13th August 2018, 13:01 Go to last post
  7. Roman Originals Stores ...No fitting room

    Hi to all. My severely disabled sister...

    Started by Paul1954‎, 4th August 2018 11:00
    fitting, room
    • Replies: 10
    • Views: 698
    Paul1954
    6th August 2018, 13:46 Go to last post
  8. Engagement ring issue

    I purchased an engagement ring for my fiance...

    Started by ajones1‎, 31st July 2018 22:35
    engagement, issue, ring
    • Replies: 2
    • Views: 629
    ericsbrother
    3rd August 2018, 11:43 Go to last post
  9. Bed bugs in hotel

    stayed in a decent 4 star hotel with my...

    Started by lyonsdown2‎, 18th June 2018 18:03
    bed, bugs, hotel
    • Replies: 2
    • Views: 661
    Andyorch
    18th June 2018, 23:18 Go to last post
  10. Wickes haven't delievered order.***Resolved***

    Hi. Made an order with Wickes 15days ago...

    Started by Ladyin_blue‎, 24th April 2018 08:44
    • Replies: 8
    • Views: 1,383
    honeybee13
    11th June 2018, 19:07 Go to last post
  11. Are these terms legal?

    On their returns page here...

    Started by Fleurbelle‎, 30th May 2018 20:54
    • Replies: 1
    • Views: 652
    dx100uk
    30th May 2018, 21:05 Go to last post
  12. Query section 75 and Amazon Purchases/Third Parties

    In short I brought a samasung S8+ mobile...

    Started by starblackie‎, 29th May 2018 16:54
    query, section
    • Replies: 7
    • Views: 748
    starblackie
    29th May 2018, 19:34 Go to last post
  13. I took medication from a Sainsburys today

    Started by stxky539‎, 28th May 2018 21:51
    • Replies: -
    • Views: -
    Sidewinder
    28th May 2018, 22:43 Go to last post
  14. Lenovo purchase refund refused

    I bought a 1,300+ laptop from lenovo online...

    Started by 00765‎, 23rd May 2018 12:36
    • Replies: 2
    • Views: 637
    00765
    23rd May 2018, 14:32 Go to last post
  15. Credit Card Charges on Gig Purchase***Resolved***

    Hi I wondered if someone knows the...

    Started by thebloodster‎, 15th May 2018 12:40
    • Replies: 4
    • Views: 710
    Andyorch
    15th May 2018, 16:18 Go to last post
  16. Sofa Club - defective sofa - Section 75 refused

    Hi my friend bought a sofa for his...

    Started by bella-bella‎, 6th May 2018 07:40
    • Replies: 4
    • Views: 1,178
    BankFodder
    7th May 2018, 11:23 Go to last post
  17. Rent to buy problem

    Hi all hope you can offer some advice. My...

    Started by tallgraham‎, 2nd March 2018 19:49
    2 Pages
    1 2
    • Replies: 20
    • Views: 2,557
    stu007
    7th March 2018, 00:54 Go to last post
  18. Lay-z-Boy Reclining chair warranty

    Lay-Z-Boy sell reclining chairs with a15...

    Started by scaniaman‎, 27th February 2018 20:54
    boy, chair, lay, reclining, warranty
    • Replies: 1
    • Views: 958
    king12345
    3rd March 2018, 09:37 Go to last post
  19. Company not refunded me

    Hi I had ordered 3 dresses from an...

    Started by Jocyd‎, 15th February 2018 10:33
    company, not, refunded
    • Replies: 8
    • Views: 1,693
    47Barney
    1st March 2018, 15:47 Go to last post
  20. Rights for repair

    I bought a macerator from an Ebay store in...

    Started by tony3x‎, 29th January 2018 12:21
    for, repair, rights
    • Replies: 11
    • Views: 1,884
    tony3x
    6th February 2018, 17:46 Go to last post
  21. Black listed from major online retailers?

    Hello, A few months ago I started having...

    Started by HoneyG‎, 15th January 2018 22:31
    black, from, listed, major, online, retailers
    • Replies: 6
    • Views: 1,554
    fkofilee
    16th January 2018, 09:22 Go to last post
  22. @getlaidbeds Lost item means no bed for 3 days is there any redress

    I ordered a wooden bed frame and was...

    Started by Slatted‎, 12th January 2018 16:41
    any, bed, days, for, item, lost, means, redress, there
    • Replies: 4
    • Views: 1,213
    Slatted
    15th January 2018, 17:38 Go to last post
  23. Faulty goods robot from france thru UK reseller(1 Viewing) 

    Hi I am not sure I am posting in the...

    Started by Jade-Simone‎, 2nd December 2017 23:15
    faulty, goods, help, required, urgent
    • Replies: 10
    • Views: 1,925
    Jade-Simone
    20th December 2017, 22:39 Go to last post
  24. Dodgy advertising contract issue

    I am sole trader beauty therapist who was...

    Started by CazD72‎, 19th December 2017 17:46
    advertising, contract, dodgy, issue
    • Replies: 4
    • Views: 1,294
    ericsbrother
    20th December 2017, 08:06 Go to last post
  25. Unhappy Please Help: Currys and Apple Store

    Hi All, I was wondering if you all could...

    Started by j_123‎, 25th January 2016 12:22
    2 Pages
    1 2
    help, please
    • Replies: 24
    • Views: 5,422
    BazzaS
    14th December 2017, 13:39 Go to last post

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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