Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 14th April 2018
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  2. 15th June 2017
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The Consumer Forums: General Retail

  1. Sticky Threads
  2. Sticky Thread Sticky: Closed: Section 75 and Charge Back..>Whats the difference and how to utilise them

    SECTION 75 (Only) Protection when buying...

    Started by stu007‎, 12th January 2017 23:50
    • Replies: 2
    • Views: 14,399
    Andyorch
    27th July 2017, 12:20 Go to last post
  3. Sticky Thread Sticky: New Cancellation Rights

    http://www.legislation.gov.uk/uksi/2013/3134/...

    Started by BankFodder‎, 10th April 2014 08:23
    cancellation, new, rights, wip
    • Replies: 0
    • Views: 10,646
    BankFodder
    10th April 2014, 08:23 Go to last post
  4. RSS feed Sticky Thread Sticky: Closed: Press release: Know your shopper's rights before you hit the Christmas sales

    Before handing over your hard-earned cash in...

    Started by NewsBot‎, 27th December 2013 08:30
    • Replies: 1
    • Views: 13,413
    citizenB
    27th December 2013, 09:16 Go to last post
  5. Sticky Thread Sticky: ****Why credit card firms must refund price of faulty goods****

    Read more:...

    Started by rebel11‎, 3rd May 2011 14:39
    • Replies: 1
    • Views: 17,999
    silverfox1961
    3rd May 2011, 19:01 Go to last post
  6. Forum Threads
  1. Expert report(34 Viewing) 

    Hello, I purchased a Garmin sports watch...

    Started by antonyjones131073‎, Today 12:41
    expert, report
    • Replies: 0
    • Views: 37
    antonyjones131073
    Today, 12:41 Go to last post
  2. Bifolds fitted at incorrect floor level

    I would appreciate some advice on the...

    Started by conflyer‎, 15th April 2018 22:37
    bifolds, fitted, floor, incorrect, level
    • Replies: 5
    • Views: 518
    conflyer
    17th April 2018, 17:16 Go to last post
  3. Rent to buy problem

    Hi all hope you can offer some advice. My...

    Started by tallgraham‎, 2nd March 2018 19:49
    2 Pages
    1 2
    • Replies: 20
    • Views: 1,460
    stu007
    7th March 2018, 00:54 Go to last post
  4. Lay-z-Boy Reclining chair warranty

    Lay-Z-Boy sell reclining chairs with a15...

    Started by scaniaman‎, 27th February 2018 20:54
    boy, chair, lay, reclining, warranty
    • Replies: 1
    • Views: 488
    king12345
    3rd March 2018, 09:37 Go to last post
  5. Company not refunded me

    Hi I had ordered 3 dresses from an...

    Started by Jocyd‎, 15th February 2018 10:33
    company, not, refunded
    • Replies: 8
    • Views: 948
    47Barney
    1st March 2018, 15:47 Go to last post
  6. Rights for repair

    I bought a macerator from an Ebay store in...

    Started by tony3x‎, 29th January 2018 12:21
    for, repair, rights
    • Replies: 11
    • Views: 1,206
    tony3x
    6th February 2018, 17:46 Go to last post
  7. Black listed from major online retailers?

    Hello, A few months ago I started having...

    Started by HoneyG‎, 15th January 2018 22:31
    black, from, listed, major, online, retailers
    • Replies: 6
    • Views: 977
    fkofilee
    16th January 2018, 09:22 Go to last post
  8. @getlaidbeds Lost item means no bed for 3 days is there any redress

    I ordered a wooden bed frame and was...

    Started by Slatted‎, 12th January 2018 16:41
    any, bed, days, for, item, lost, means, redress, there
    • Replies: 4
    • Views: 761
    Slatted
    15th January 2018, 17:38 Go to last post
  9. Faulty goods robot from france thru UK reseller

    Hi I am not sure I am posting in the...

    Started by Jade-Simone‎, 2nd December 2017 23:15
    faulty, goods, help, required, urgent
    • Replies: 10
    • Views: 1,385
    Jade-Simone
    20th December 2017, 22:39 Go to last post
  10. Dodgy advertising contract issue

    I am sole trader beauty therapist who was...

    Started by CazD72‎, 19th December 2017 17:46
    advertising, contract, dodgy, issue
    • Replies: 4
    • Views: 834
    ericsbrother
    20th December 2017, 08:06 Go to last post
  11. Unhappy Please Help: Currys and Apple Store

    Hi All, I was wondering if you all could...

    Started by j_123‎, 25th January 2016 12:22
    2 Pages
    1 2
    help, please
    • Replies: 24
    • Views: 4,144
    BazzaS
    14th December 2017, 13:39 Go to last post
  12. Faulty conservatory blinds

    Hi to all. At the end of October we had...

    Started by Paul1954‎, 13th December 2017 16:55
    blinds, conservatory, faulty
    • Replies: 2
    • Views: 681
    Paul1954
    14th December 2017, 09:46 Go to last post
  13. Jessops - Faulty 5.5 yr old camera DSLR

    Hi all, I purhased a Canon DSLR in April...

    Started by stressed_traveller‎, 25th October 2017 02:12
    backpacking, camera, discovered, dslr, faulty, jessops, old, whilst
    • Replies: 7
    • Views: 1,268
    BazzaS
    13th December 2017, 18:51 Go to last post
  14. EE Ipad

    I bought an iPad with wifi sim from EE paid...

    Started by lotte 16‎, 11th December 2017 18:51
    ipad
    • Replies: 3
    • Views: 596
    dx100uk
    11th December 2017, 21:08 Go to last post
  15. SCS wont let me cancel

    Hello there. First time poster, found you...

    Started by Dee2uk‎, 5th December 2017 17:21
    cancel, let, scs, wont
    • Replies: 3
    • Views: 1,147
    BankFodder
    6th December 2017, 07:28 Go to last post
  16. New Aerolite Case Broke First Use

    I'm Genes1s and a first-timer so forgive me...

    Started by Genes1s‎, 23rd November 2017 17:47
    aerolite, broke, case, first, new, use
    • Replies: 16
    • Views: 1,381
    Genes1s
    28th November 2017, 16:21 Go to last post
  17. DFS - Not happy with 3pc suite delivered

    Hi. 8 weeks ago we ordered a new 3 pc...

    Started by tiler1‎, 20th November 2017 21:44
    3pc, delivered, happy, not, suite, with
    • Replies: 6
    • Views: 933
    tiler1
    21st November 2017, 17:16 Go to last post
  18. Halfords Refusing To Repair Bike Under Warranty **RESOLVED**

    Hi, Everyone, first off, apologies if this...

    Started by mrbrooks‎, 5th October 2017 01:16
    3 Pages
    1 2 3
    bike, halfords, refusing, repair, under, warranty
    • Replies: 45
    • Views: 3,856
    mrbrooks
    21st November 2017, 16:23 Go to last post
  19. William hill

    HI not sure if I'm posting in the right...

    Started by mrrj‎, 19th November 2017 12:53
    • Replies: 1
    • Views: 1,028
    silverfox1961
    19th November 2017, 13:30 Go to last post
  20. Leaking hot water cylinder

    Hi, I purchased a hot water cylinder back in...

    Started by ps7t7‎, 14th November 2017 08:15
    cylinder, hot, leaking, water
    • Replies: 1
    • Views: 764
    unclebulgaria67
    14th November 2017, 08:33 Go to last post
  21. HARVEYS FURNITURE - suite with manufacturing defect confirmed by their own Inspectors

    Hi we bought a 4500 corner sofa and 2...

    Started by intree‎, 29th September 2017 17:26
    1974, 2015, and, cca, faulty, furniture, harveys
    • Replies: 16
    • Views: 3,945
    intree
    31st October 2017, 21:00 Go to last post
  22. Unhappy Direct scooters issue

    I placed a order online for 2 electric...

    Started by Jojop09‎, 31st October 2017 13:52
    direct, issue, scooters
    • Replies: 9
    • Views: 861
    dx100uk
    31st October 2017, 15:50 Go to last post
  23. Was paying instalments on daimond ring, now been sold by shop

    I reserved a ring in a jewellers shop and...

    Started by theworriedwife‎, 19th October 2017 14:44
    been, daimond, instalments, now, paying, ring, shop, sold, was
    • Replies: 6
    • Views: 1,055
    theworriedwife
    20th October 2017, 13:07 Go to last post
  24. faulty headphones within warranty - manu cant/wont replace them.

    I have a surround-sound headset which has...

    Started by JustInterested‎, 17th October 2017 20:57
    but, can, faulty, headphones, manufacturer, need, replace, rma, the, under, warranty, won
    • Replies: 3
    • Views: 924
    dx100uk
    17th October 2017, 23:33 Go to last post
  25. Fall in shop, can I request accident book and CCTV

    Hi. My father in law was shopping last...

    Started by meeru‎, 15th October 2017 09:44
    accident, and, book, can, cctv, fall, request, shop
    • Replies: 12
    • Views: 1,187
    BazzaS
    15th October 2017, 16:07 Go to last post

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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