Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


The Consumer Forums: Retail and Non-retail Goods and Services

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    1. If you are being accused of illegal downloading or eBay copyright infringement - come here and tell us about it

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      ACS: Law... Go to last post

      by Flyyyte

      15th June 2017, 16:10

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      Pursuing cowboy... Go to last post

      30th October 2017, 18:45

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      Angry Insurance won't... Go to last post

      15th November 2017, 14:46

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      Problems with... Go to last post

      16th November 2017, 20:26

    6. This is the place to discuss Local Authority dispute, including issues around Council Tax Banding, Business Rates, Planning etc. NB: DO NOT USE THIS FORUM FOR COUNCIL TAX BENEFIT OR DEBT ISSUES - you will get more support in the other relevant forums.

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      Council tax... Go to last post

      1st November 2017, 18:06

    7. This is the place for both Landlords and Tenants to discuss letting issues, and share experiences.

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      Damage to House... Go to last post

      17th November 2017, 08:22

    8. Come here if you think that you have consumer-style problems which are connected to your status as a student

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      Student... Go to last post

      by dx100uk

      16th November 2017, 23:52

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    @VodafoneUK Vodafone:... Go to last post

    Today, 16:16

    1. If you are having problems with Cash4Phones, DeviceBuyer or similar companies then this is the forum in which to post your story.

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      • Threads: 68
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      Phone Recyclers... Go to last post

      by BazzaS

      6th December 2016, 19:35

    2. If you have a retail problem not covered in a specific subforum then tell us about it here

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      William hill Go to last post

      Today, 14:30

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      30th October 2017, 12:44

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      Perfect home... Go to last post

      13th November 2017, 13:54

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      16th November 2017, 16:56

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      by Fesan

      2nd June 2016, 01:05

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      @CurrysPCWorldUK My Currys refund... Go to last post

      20th October 2017, 23:04

    8. With the switch to Digital now in full swing, we are seeing an escalation of problems ranging from faulty set-top boxes to poor customer service and difficulties with unsubscribing and being overcharged. Whatever the issue - this is now the place to post your story.

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      1. TV Licensing

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      Tv licencing... Go to last post

      15th November 2017, 15:21

    9. We get a lot of people with complaints about Gymnasiums and Health Clubs.
      Sometimes it seems that their business model is based upon merely continuing unwanted memberships.
      Tell us about your experiences here

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      Harlands Admin... Go to last post

      Yesterday, 23:12

    10. Have you been let down by a vet, or had some problem with your pet. If so, then this is the place to seek advice.

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      Hidden suffering... Go to last post

      30th July 2017, 14:54

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      Apple won't... Go to last post

      11th November 2017, 19:48

    12. Come here for advice on all aspects of the holiday industry. This includes Travel Agents, Tour Operators, Airlines, Caravan Parks, Holiday Centres, Leisure Parks, etc.

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      by Migster

      11th November 2017, 11:22

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      by clock

      Today, 16:08

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      by sgtbush

      Today, 15:32

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      Out of warranty... Go to last post

      by dx100uk

      12th October 2017, 15:13

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    17. Have you been let down by Royal Mail, Parcel Force, DHL, TNT - or any other delivery service or company. These companies seem to always be able to hide behind their Terms and Conditions.

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      Royal mail... Go to last post

      by labrat

      Yesterday, 09:48

    18. If you have a problem with goods which you have purchased by a major UK retailer whether it be on the High Street or On-line, share it with us here. This is where you Reclaim the Right. ENTER NOW.

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      by sgtbush

      31st October 2017, 16:33

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