Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 7th February 2019
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    3,169
  2. 14th June 2018
    Views:
    71,839
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Threads 1 to 25 of 476

The Consumer Forums: Postal and Delivery Services

Have you been let down by Royal Mail, Parcel Force, DHL, TNT - or any other delivery service or company. These companies seem to always be able to hide behind their Terms and Conditions.

  1. Hermes, lost parcel, legalities(1 Viewing) 

    Can someone help and advise please. I...

    Started by FloozW, 28th December 2018 17:48
    2 Pages
    1 2
    • Replies: 26
    • Views: 1,557
    22nd February 2019, 09:58 Go to last post
  2. @Parcel2Go Parcel2go Hermès Lost/Damaged Item ***Won***

    On the 1st October i purchased a window from...

    Started by techie09, 23rd October 2018 21:53
    2 Pages
    1 2
    • Replies: 27
    • Views: 2,502
    15th February 2019, 19:33 Go to last post
  3. @Hermesparcels Hermes refusing to refund after losing parcel

    Hi, looking for some help here as to how I...

    Started by Kl23, 30th January 2019 10:12
    after, hermes, losing, parcel, refund, refusing
    • Replies: 15
    • Views: 848
    15th February 2019, 09:57 Go to last post
  4. Parcel2Go & Hermes Collected and Lost An Item of Sentimental Value

    Hi all, It's not an echo. But having just...

    Started by LostBox, 10th February 2019 21:20
    • Replies: 6
    • Views: 526
    11th February 2019, 19:29 Go to last post
  5. Another Hermes "Lost" parcel

    Hi, Here's what happened. I posted...

    Started by Ronthechestnut, 29th January 2019 13:55
    • Replies: 16
    • Views: 780
    5th February 2019, 14:42 Go to last post
  6. MyHermes Lost Parcel Refusing To Compensate informed after 28 days - ***WON***

    I sold an item on Etsy sent with myhermes...

    Started by Carlton1972, 20th January 2019 12:41
    after, compensate, days, informed, lost, myhermes, parcel, refusing
    • Replies: 6
    • Views: 798
    31st January 2019, 20:40 Go to last post
  7. @Parcel2Go Lost parcel through parcels2go

    I used parcels2go to send a loaded guitar...

    Started by roadrash, 30th January 2019 17:47
    lost, parcel, parcels2go, through
    • Replies: 3
    • Views: 283
    31st January 2019, 16:43 Go to last post
  8. Parcelforce Global Express

    Hi, This is an issue I'm having with...

    Started by Jase1982, 29th January 2019 11:54
    express, global, parcelforce
    • Replies: 0
    • Views: 230
    29th January 2019, 11:54 Go to last post
  9. Has anyone won in Small Claims against Royal Mail?

    Looking for help with claim against Royal...

    Started by Mdempsey, 23rd July 2018 00:09
    against, anyone, claims, has, mail, royal, small, won
    • Replies: 5
    • Views: 1,205
    29th January 2019, 03:50 Go to last post
  10. Closed: taking Royal Mail to Court **WON**

    I posted a mobile phone I sold to someone...

    Started by Stephen150, 9th January 2016 15:22
    3 Pages
    1 2 3
    • Replies: 41
    • Views: 11,242
    28th January 2019, 00:41 Go to last post
  11. Parcel2go / Hermes Lost Parcel Claim

    Hello, I have a very serious issue with...

    Started by HELPPARCEL2GO, 14th November 2018 22:17
    claim, hermes, lost, parcel, parcel2go
    • Replies: 12
    • Views: 1,106
    17th January 2019, 15:04 Go to last post
  12. City sprint unsolicited parcel

    Friend had a parcel delivered today its not...

    Started by labrat, 22nd December 2018 18:21
    • Replies: 6
    • Views: 890
    8th January 2019, 20:08 Go to last post
  13. @Parcel2Go TNT Direct / Parcel2Go - Blaming me for late delivery **RESOLVED**

    Morning all, I have an interesting but...

    Started by nuclearshark, 11th December 2018 12:21
    blaming, delivery, direct, for, late, parcel2go, tnt
    • Replies: 3
    • Views: 922
    26th December 2018, 03:01 Go to last post
  14. hermes broke my window shoving parcel through it

    Hermes Courier broke window stay shoving a...

    Started by ericsbrother, 26th July 2018 16:42
    broke, hermes, parcel, shoving, through, window
    • Replies: 12
    • Views: 2,676
    21st December 2018, 08:45 Go to last post
  15. Parcelforce Error with Import Charges(1 Viewing) 

    Hi, I've got a problem with the delivery for...

    Started by Phoenicia, 4th October 2015 02:56
    charges, error, import, parcelforce, with
    • Replies: 15
    • Views: 5,013
    19th December 2018, 13:37 Go to last post
  16. Multiple issues with Hermes

    Hi All. I recently started selling beauty...

    Started by gphandley, 8th December 2018 22:23
    hermes, issues, multiple, with
    • Replies: 4
    • Views: 716
    10th December 2018, 12:52 Go to last post
  17. Switched label on parcel

    Hi, hoping someone can help. I ordered a VR...

    Started by Miling B 82, 8th December 2018 04:02
    label, parcel, switched
    • Replies: 12
    • Views: 732
    10th December 2018, 00:00 Go to last post
  18. Letter before action

    We have been using a well known courier...

    Started by pierrelejohn, 3rd December 2018 21:04
    • Replies: 2
    • Views: 473
    3rd December 2018, 21:34 Go to last post
  19. Getting refund from Parcel2Go for lost item

    Parcel2Go lost my item and have admitted...

    Started by Stillborn Crisps, 14th November 2018 17:27
    for, from, getting, item, lost, parcel2go, refund
    • Replies: 7
    • Views: 483
    17th November 2018, 12:09 Go to last post
  20. Parcel2go Hermes lost goods - **small claim issued *** WON***

    Hello I am posting this on behalf of my...

    Started by maia, 11th April 2018 19:00
    3 Pages
    1 2 3
    • Replies: 53
    • Views: 7,868
    13th November 2018, 14:50 Go to last post
  21. @YodelOnline Parcel2Go or Yodel Delivery?

    I sold a tv on ebay, listing it as...

    Started by sean5302, 13th November 2018 14:42
    delivery, parcel2go, yodel
    • Replies: 0
    • Views: 259
    13th November 2018, 14:42 Go to last post
  22. Lost item iPostParcels - impossible to get compensation!

    I have used ipostparcels many times in the...

    Started by b1gdeano, 28th January 2015 13:58
    • Replies: 10
    • Views: 5,344
    8th November 2018, 11:45 Go to last post
  23. Parcel2Go Left parcel by door which has disappeared.

    Hello all and thanks in advance for taking...

    Started by sporotite, 5th November 2018 10:12
    disappeared, door, has, left, parcel, parcel2go, which
    • Replies: 3
    • Views: 579
    5th November 2018, 12:38 Go to last post
  24. Ipostparcels (ukmail)

    Hi Having a complete nightmare with this...

    Started by chris34720, 16th October 2018 20:30
    • Replies: 4
    • Views: 840
    2nd November 2018, 20:39 Go to last post
  25. DPD Lost my parcel

    I ordered a car part from a company called...

    Started by Blondmusic, 21st October 2018 13:28
    dpd, lost, parcel
    • Replies: 2
    • Views: 725
    21st October 2018, 20:01 Go to last post

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