Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 14th April 2018
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  2. 15th June 2017
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The Consumer Forums: Utilities - Gas, Electricity, Water

Sub-Forums Last Post

  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 24
    • Posts: 31

    Last Post:

    Ofgem... Go to last post

    by stu007

    14th March 2018, 23:47

  1. Sticky Threads
  2. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 39
    • Views: 38,217
    dx100uk
    28th July 2017, 22:07 Go to last post
  3. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 09:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 36,319
    jimbobonline
    14th January 2017, 02:18 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 10,578
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 41,466
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 7,695
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Closed: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 10,684
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 11:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 16,069
    tali
    26th December 2014, 13:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 03:01
    • Replies: 0
    • Views: 9,630
    stu007
    24th February 2014, 03:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 57,217
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 13:15
    • Replies: 13
    • Views: 32,984
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 14,066
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 17,917
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 82,316
    caro
    22nd March 2011, 21:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 01:42
    • Replies: 0
    • Views: 24,849
    MARTIN3030
    16th December 2010, 01:42 Go to last post
  16. Forum Threads
  1. Fabricated warrant from British gas?

    After 11 years of problems with British gas...

    Started by andonandon‎, 16th April 2018 14:43
    british, fabricated, from, gas, warrant
    • Replies: 7
    • Views: 583
    ericsbrother
    19th April 2018, 08:14 Go to last post
  2. Credit file info is wrong

    HI I have both my Gas and Elec accounts with...

    Started by Looneyfitter‎, 12th April 2018 23:06
    credit, file, info, wrong
    • Replies: 2
    • Views: 359
    Looneyfitter
    13th April 2018, 01:17 Go to last post
  3. Billed for 6 years of gas already paid

    Hi, I am desperate for some help if anyone...

    Started by thepalace1‎, 5th April 2018 10:59
    already, billed, for, gas, paid, years
    • Replies: 13
    • Views: 591
    BankFodder
    11th April 2018, 12:43 Go to last post
  4. Statement on Ofwat and rebuilding public trust in the water sector

    Statement on Ofwat and rebuilding public...

    Started by stu007‎, 10th April 2018 22:21
    and, ofwat, public, rebuilding, sector, statement, the, trust, water
    • Replies: 0
    • Views: 254
    stu007
    10th April 2018, 22:21 Go to last post
  5. Angry @EONhelp Formal demand for payment for a old eon debt

    Can anyone help please? i have had a...

    Started by Mammaoftwins‎, 9th April 2018 10:42
    • Replies: 8
    • Views: 479
    ericsbrother
    10th April 2018, 16:22 Go to last post
  6. Scottish Power arrears nightmare

    I could really use some advice regarding an...

    Started by newdad‎, 8th April 2018 14:17
    arrears, nightmare, power, scottish
    • Replies: 13
    • Views: 433
    BankFodder
    8th April 2018, 16:33 Go to last post
  7. Lowell - Alleged EDF Debt - Another Case

    Hi, a similar thing has happened to me -...

    Started by Daisydoo06‎, 7th April 2018 08:44
    • Replies: 8
    • Views: 743
    ericsbrother
    7th April 2018, 19:40 Go to last post
  8. Not charged for Gas

    Hi all, asking for some advice on behalf of...

    Started by JS001‎, 6th April 2018 12:19
    charged, for, gas, not
    • Replies: 11
    • Views: 420
    dx100uk
    6th April 2018, 16:30 Go to last post
  9. Taking Scottish power to court over a default on my credit file

    I need some help urgently as I'm really on...

    Started by stebiz‎, 2nd April 2018 15:36
    2 Pages
    1 2
    can, cope, nightmare, this, utility, with
    • Replies: 35
    • Views: 928
    stu007
    3rd April 2018, 02:31 Go to last post
  10. DPA breach Scottish Power

    As some of you know Scottish Power (SP) are...

    Started by mikeymack2002‎, 1st April 2018 13:39
    breach, dpa, power, scottish
    • Replies: 4
    • Views: 488
    mikeymack2002
    1st April 2018, 16:13 Go to last post
  11. NPower - compensation claim for time spent dealing with complaint

    Hi, I have an ongoing complaint with NPower...

    Started by Mark Fletcher‎, 19th March 2016 16:56
    claim, compensation, complaint, npower, time
    • Replies: 8
    • Views: 2,581
    Suetoyou
    31st March 2018, 19:29 Go to last post
  12. Help me..... NPower

    G'day all! I used this forum many years...

    Started by TheDenialTwister‎, 20th March 2018 14:36
    help, npower, stick
    • Replies: 6
    • Views: 624
    BankFodder
    23rd March 2018, 07:34 Go to last post
  13. Npower Bad Data on Experian Credit File. Stuck.

    Hi Again.... I have a problem that I...

    Started by mrtibbs1999‎, 18th March 2018 10:27
    bad, credit, data, experian, file, npower, stuck
    • Replies: 11
    • Views: 693
    mrtibbs1999
    23rd March 2018, 06:53 Go to last post
  14. Warm Home Discount: Claim now

    Don't leave it too late to find out if...

    Started by Michael Browne‎, 17th November 2015 11:52
    4 Pages
    1 2 3 4
    claim, discount, home, now, warm
    • Replies: 78
    • Views: 14,056
    E.ON Company Rep: Malc
    22nd March 2018, 11:26 Go to last post
  15. Welsh water

    please can some one help me I've...

    Started by Denise007‎, 12th February 2018 15:32
    2 Pages
    1 2
    default, disspeared, water, welsh
    • Replies: 23
    • Views: 1,271
    Andyorch
    21st March 2018, 11:09 Go to last post
  16. @npowerhelp I really need help.

    I am desperately trying to sort out my life....

    Started by Fleurbelle‎, 30th January 2018 15:15
    2 Pages
    1 2
    • Replies: 25
    • Views: 1,404
    Bazooka Boo
    19th March 2018, 11:39 Go to last post
  17. Question @BritishGasHelp Need help with a default on my credit file by British Gas

    I left an address in 2010 and disputed an...

    Started by Daver75‎, 28th February 2018 23:21
    • Replies: 6
    • Views: 672
    Daver75
    16th March 2018, 19:10 Go to last post
  18. Anglian Water pays 50,000 after water pollution incident

    Anglian Water pays 50,000 after water...

    Started by stu007‎, 14th March 2018 23:26
    000, after, anglian, 50, incident, pays, pollution, water
    • Replies: 0
    • Views: 466
    stu007
    14th March 2018, 23:26 Go to last post
  19. Eon - Arvato asking for money for a non existant account

    Hi there, looking for some advice on how...

    Started by LarissaJ‎, 31st January 2018 15:59
    account, arvato, asking, eon, existant, for, money, non
    • Replies: 16
    • Views: 1,365
    E.ON Company Rep: Malc
    7th March 2018, 15:30 Go to last post
  20. @BritishGasHelp Unable to contact British Gas

    My 84 years old Mother's boiler has stopped...

    Started by neword‎, 2nd March 2018 04:41
    • Replies: 12
    • Views: 789
    disgruntled2007
    4th March 2018, 13:44 Go to last post
  21. First Utility

    Could anyone help my daughters please. ...

    Started by brickwall1958‎, 27th February 2018 09:40
    • Replies: 12
    • Views: 555
    disgruntled2007
    1st March 2018, 19:37 Go to last post
  22. Robin Hood energy

    Got a call today from energy supplier ...

    Started by labrat‎, 28th February 2018 18:36
    • Replies: 1
    • Views: 408
    unclebulgaria67
    1st March 2018, 05:44 Go to last post
  23. CMA opens SSE Retail/Npower merger investigation

    CMA opens SSE Retail/Npower merger...

    Started by stu007‎, 28th February 2018 23:13
    cma, investigation, merger, npower, opens, retail, sse
    • Replies: 2
    • Views: 357
    unclebulgaria67
    1st March 2018, 05:38 Go to last post
  24. @npowerhelp Another nPower - Mismanaged account

    Well done Eversir, I see Bankfodders input...

    Started by Mr Langham‎, 31st October 2016 21:35
    2 Pages
    1 2
    • Replies: 34
    • Views: 3,300
    dx100uk
    28th February 2018, 23:19 Go to last post
  25. CMA advises Liquefied Petroleum Gas customers on switching rights

    CMA advises Liquefied Petroleum Gas...

    Started by stu007‎, 28th February 2018 23:10
    advises, cma, customers, gas, liquefied, petroleum, rights, switching
    • Replies: 0
    • Views: 326
    stu007
    28th February 2018, 23:10 Go to last post


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