Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 6th December 2018
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  2. 26th November 2018
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  3. 14th June 2018
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Threads 1 to 25 of 4625

The Consumer Forums: Utilities - Gas, Electricity, Water

Sub-Forums Threads / Posts  Last Post

  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 25
    • Posts: 34
  1. Sticky Threads
  2. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers(1 Viewing) 

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert, 11th February 2011 10:02
    2 Pages
    1 2
    • Replies: 31
    • Views: 40,724
    9th October 2018, 09:47 Go to last post
  3. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007, 5th May 2012 03:20
    2 Pages
    1 2
    • Replies: 39
    • Views: 41,492
    28th July 2017, 23:07 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder, 14th April 2015 15:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 12,221
    6th September 2016, 18:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior, 10th August 2009 10:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 45,069
    6th August 2015, 02:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir, 18th June 2015 23:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 9,295
    18th June 2015, 23:20 Go to last post
  7. Sticky Thread Sticky: Closed: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir, 18th June 2015 22:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 12,599
    18th June 2015, 22:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder, 14th November 2014 12:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 18,472
    26th December 2014, 14:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007, 24th February 2014 04:01
    • Replies: 0
    • Views: 11,178
    24th February 2014, 04:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot, 23rd June 2007 17:43
    • Replies: 5
    • Views: 59,838
    3rd September 2012, 11:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off, 24th January 2009 14:15
    • Replies: 13
    • Views: 35,252
    31st August 2012, 22:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030, 24th August 2012 12:39
    • Replies: 0
    • Views: 16,476
    24th August 2012, 12:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb, 20th May 2011 06:28
    • Replies: 11
    • Views: 18,961
    20th July 2011, 17:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate(1 Viewing) 

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82, 15th June 2009 08:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 86,892
    22nd March 2011, 22:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030, 16th December 2010 02:42
    • Replies: 0
    • Views: 26,029
    16th December 2010, 02:42 Go to last post
  16. Forum Threads
  1. lowell after old E.ON debt not on my file - sure i settled it years ago

    550 owed initially to EON for utilities at...

    Started by bitemarx, 6th December 2018 13:54
    • Replies: 10
    • Views: 132
    Today, 14:47 Go to last post
  2. YourRepair.co.uk cant offer service but wont cancel policy(1 Viewing) 

    My mother of 82 took out a Policy with...

    Started by ANDREAMOUR, Yesterday 20:46
    but, cancel, cant, offer, policy, service, wont, yourrepair
    • Replies: 7
    • Views: 171
    Today, 00:02 Go to last post
  3. Warm Home Discount

    Hello... I'm not sure how to post this, but...

    Started by Dookist, 5th December 2018 13:27
    • Replies: 6
    • Views: 195
    7th December 2018, 23:01 Go to last post
  4. Mis sold into 5 year fixed contract with BES***Resolved***

    2 weeks ago I was called by an energy broker...

    Started by ClaudiaJ, 16th November 2018 10:59
    • Replies: 18
    • Views: 358
    30th November 2018, 20:46 Go to last post
  5. Oftm direct debit structure change

    Hi outfoxthemarket want to nearly double my...

    Started by amigaos, 25th November 2018 21:11
    • Replies: 4
    • Views: 210
    30th November 2018, 17:05 Go to last post
  6. @BritishGasHelp Bgas - Payment demand after 4 years

    I have just received demands for final...

    Started by Jhawc24, 2nd November 2018 19:18
    after, demand, payment, years
    • Replies: 11
    • Views: 480
    30th November 2018, 17:03 Go to last post
  7. EDF energy from 2012-2016- passing on to DCA

    not even sure what this relates to but they...

    Started by billybobynumeroduo, 29th November 2018 17:13
    • Replies: 3
    • Views: 155
    30th November 2018, 16:57 Go to last post
  8. Iresa final bill overcharging by nearly 400.

    I was an Iresa customer before they went...

    Started by PeterH77, 29th November 2018 10:52
    bill, final, iresa, nearly, overcharging, 400
    • Replies: 4
    • Views: 168
    30th November 2018, 16:53 Go to last post
  9. Npower sending letters to my adress even though i am not their customer

    Over the last 4years I have been receiving...

    Started by miley_b ob, 29th November 2018 10:53
    adress, customer, even, letters, not, npower, sending, their, though
    • Replies: 4
    • Views: 194
    29th November 2018, 20:52 Go to last post
  10. Question Scottish Power - owed money on old card before meter broke.

    I'm with Scottish Power pre-payment meter...

    Started by gigs, 28th November 2018 13:42
    before, broke, card, meter, money, old, owed, power, scottish
    • Replies: 1
    • Views: 137
    28th November 2018, 13:47 Go to last post
  11. Smart Meters A discussion

    It appears a number of Gas & Electricity...

    Started by firstship, 12th November 2018 11:46
    2 Pages
    1 2
    meter, smart
    • Replies: 38
    • Views: 791
    27th November 2018, 10:52 Go to last post
  12. Scottish Power prepayment debt(1 Viewing) 

    I have been redundant twice in the past...

    Started by altcr, 27th August 2012 21:33
    2 Pages
    1 2
    debt, grosvenor, lservices, meter, power, prepayment, scottish
    • Replies: 24
    • Views: 4,625
    21st November 2018, 22:50 Go to last post
  13. Moorcroft - Thames Water

    Hello again CAG, it's been too long! ...

    Started by ObstinateWally, 20th November 2018 17:06
    moorcroft, thames, water
    • Replies: 4
    • Views: 229
    20th November 2018, 18:44 Go to last post
  14. Iresa/Octopus Energy supplier.

    I was sent a demand by email from Octopus...

    Started by andydgg, 22nd August 2018 00:04
    2 Pages
    1 2
    energy, iresa, octopus, supplier
    • Replies: 25
    • Views: 1,303
    20th November 2018, 16:27 Go to last post
  15. E.ON..Status, outstanding balance and current balance of data shares

    Hi everyone I have an Energy Company...

    Started by Lelah, 25th October 2018 16:38
    2 Pages
    1 2
    and, balance, current, data, outstanding, shares, status
    • Replies: 22
    • Views: 1,096
    20th November 2018, 11:08 Go to last post
  16. British gas business

    Hi, I run a small retail operation, bricks...

    Started by mrk123, 1st October 2018 12:15
    2 Pages
    1 2
    • Replies: 27
    • Views: 990
    20th November 2018, 10:30 Go to last post
  17. Chased by UK Search/Shulmans/Southern Water

    Hi...

    Started by jerrythompson, 14th November 2018 18:21
    chased, search, shulmans, southern, water
    • Replies: 6
    • Views: 226
    19th November 2018, 22:44 Go to last post
  18. Welsh Water - Inadequate supply, cost me nearly 17k, now being threatened with a default

    Hello all, I would like to know which...

    Started by MrZ, 19th October 2018 14:07
    • Replies: 8
    • Views: 467
    17th November 2018, 10:30 Go to last post
  19. help got rid of BES Utilities now having even bigger problems with Opus energy

    can bes take over a residential property...

    Started by annieglue, 7th March 2015 20:22
    2 Pages
    1 2
    being, bes, bigger, bullied, energy, even, got, having, help, need, now, opus, problems, rid, utilities, with
    • Replies: 34
    • Views: 8,768
    16th November 2018, 10:45 Go to last post
  20. @FirstUtility change of tariff

    Hi, I recently received a telephone call...

    Started by uaruman, 12th November 2018 15:28
    change, tariff
    • Replies: 2
    • Views: 182
    13th November 2018, 22:02 Go to last post
  21. Prepayment Energy Meters

    Hello, When moving into a property...

    Started by Daniel182, 8th November 2018 14:00
    energy, meters, prepayment
    • Replies: 5
    • Views: 308
    9th November 2018, 13:59 Go to last post
  22. @thameswater Water bill is huge due to a leak. The steps to sort it out.

    Hi everyone, I moved into a rented house...

    Started by pugilist, 17th October 2018 13:04
    3 Pages
    1 2 3
    • Replies: 40
    • Views: 1,326
    9th November 2018, 13:52 Go to last post
  23. Severn Trent chasing

    Last week on Thursday we got our domestic...

    Started by Surfer01, 1st November 2018 14:01
    chasing, severn, trent
    • Replies: 6
    • Views: 320
    6th November 2018, 21:16 Go to last post
  24. S.Trent claiming calls aren't recorded?

    Hi all, I recently had an episode where a...

    Started by craigten, 6th November 2018 00:28
    aren, calls, claiming, recorded, trent
    • Replies: 3
    • Views: 359
    6th November 2018, 10:22 Go to last post
  25. Bulb Energy Fail to Deal with issues.

    Hi folks I switched to Bulb earlier this...

    Started by Heckler, 2nd November 2018 17:22
    • Replies: 4
    • Views: 300
    2nd November 2018, 19:45 Go to last post

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