Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 15th June 2017
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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 24
    • Posts: 37

    Last Post:

    Thumbs down Ombudsman... Go to last post

    by dx100uk

    11th February 2017, 17:21

  1. Sticky Threads
  2. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 03:20
    2 Pages
    1 2
    • Replies: 39
    • Views: 35,771
    dx100uk
    28th July 2017, 23:07 Go to last post
  3. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 10:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 33,546
    jimbobonline
    14th January 2017, 03:18 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 15:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 9,113
    cchange
    6th September 2016, 18:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 10:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 39,402
    dx100uk
    6th August 2015, 02:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 23:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 6,642
    Eversir
    18th June 2015, 23:20 Go to last post
  7. Sticky Thread Sticky: Closed: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 22:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 9,924
    fkofilee
    18th June 2015, 22:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 12:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 14,524
    tali
    26th December 2014, 14:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 04:01
    • Replies: 0
    • Views: 8,796
    stu007
    24th February 2014, 04:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 17:43
    • Replies: 5
    • Views: 55,506
    cerberusalert
    3rd September 2012, 11:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 14:15
    • Replies: 13
    • Views: 31,413
    citizenB
    31st August 2012, 22:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 12:39
    • Replies: 0
    • Views: 11,440
    MARTIN3030
    24th August 2012, 12:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 06:28
    • Replies: 11
    • Views: 17,251
    tallorder
    20th July 2011, 17:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 08:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 79,874
    caro
    22nd March 2011, 22:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 02:42
    • Replies: 0
    • Views: 24,304
    MARTIN3030
    16th December 2010, 02:42 Go to last post
  16. Forum Threads
  1. Anglian Water Help Please Help(1 Viewing) 

    HI All Many years ago I moved into a rented...

    Started by labasblue‎, Yesterday 20:47
    anglian, help, please, water
    • Replies: 5
    • Views: 130
    labasblue
    Yesterday, 23:01 Go to last post
  2. Thames Water Assessed Household Charge and backdate of Single person rate to 2009?

    To quote from Thames Water on their Assessed...

    Started by speedfreek‎, 13th November 2017 16:29
    2009, and, assessed, backdate, charge, household, person, rate, single, thames, water
    • Replies: 2
    • Views: 266
    speedfreek
    Yesterday, 16:47 Go to last post
  3. NPOWER BILLING - I paid by DD on final reading now wetcloths chasing debt!!..

    I am looking for some advice dealing with...

    Started by CuriousBee‎, 2nd October 2017 10:20
    4 Pages
    1 2 3 4
    • Replies: 66
    • Views: 2,806
    CuriousBee
    Yesterday, 00:28 Go to last post
  4. Angry Is this Normal?

    Hi, I've just switched electricity...

    Started by tezzaa61‎, 17th November 2017 11:30
    normal, this
    • Replies: 10
    • Views: 281
    tezzaa61
    17th November 2017, 14:12 Go to last post
  5. @BritishGasHelp Dynorod thru B Gas servicecare caused major leak, can anyone help plse?

    Please can someone help, I feel I am...

    Started by littlewren‎, 13th November 2017 13:44
    • Replies: 6
    • Views: 327
    littlewren
    13th November 2017, 19:49 Go to last post
  6. EON chasing me for someone else's bill

    We sold a house back in 2014, informed the...

    Started by ken gunnel‎, 10th October 2017 13:24
    bill, chasing, else, eon, for, someone
    • Replies: 6
    • Views: 428
    Bazooka Boo
    13th November 2017, 12:42 Go to last post
  7. @EONhelp EON and Credit file mess

    I am hoping someone could offer some advice,...

    Started by woodyuk‎, 19th October 2017 21:17
    and, credit, eon, file, mess
    • Replies: 7
    • Views: 605
    E.ON company rep Amy
    13th November 2017, 11:50 Go to last post
  8. NPower Issue

    I need advice regarding Npower, i got into...

    Started by rippedoff15‎, 11th November 2017 10:09
    issue, npower
    • Replies: 1
    • Views: 242
    BankFodder
    11th November 2017, 10:58 Go to last post
  9. Closed: @npowerhelp Can I sue Npower for harrassment through the Small Claims Court? - Legal advice needed pls(1 Viewing) 

    Apologies that this is a long post. This is...

    Started by deer‎, 20th May 2016 12:20
    advice, can, claims, court, for, harrassment, legal, needed, npower, small, sue, the, through
    • Replies: 13
    • Views: 3,077
    BankFodder
    9th November 2017, 14:48 Go to last post
  10. ExtraEnergy demanding payment for before move in

    I'm planning to call CAB on Monday when they...

    Started by alxndr‎, 4th November 2017 18:36
    before, demanding, extraenergy, for, move, payment
    • Replies: 8
    • Views: 497
    ericsbrother
    8th November 2017, 15:12 Go to last post
  11. Gas account erroneously taken

    Gas account erroneously taken - in...

    Started by womansworld‎, 6th November 2017 14:36
    • Replies: 7
    • Views: 376
    ericsbrother
    8th November 2017, 15:08 Go to last post
  12. @EONhelp Eon nightmare

    Our first bill from eon after moving into...

    Started by Splitty13‎, 18th October 2017 20:50
    eon, nightmate
    • Replies: 6
    • Views: 455
    E.ON company rep Amy
    8th November 2017, 12:50 Go to last post
  13. nPower breaking rebilling agreement made last year

    Apologies if this is a familiar story, for...

    Started by rdp001‎, 4th November 2017 21:50
    • Replies: 9
    • Views: 449
    BazzaS
    5th November 2017, 14:48 Go to last post
  14. @npowerhelp Npower...How to proceed ...Threatograms...Wrong Billing

    Okay, heres the deal, can anyone advise ,...

    Started by Heretolearn‎, 25th August 2015 16:44
    how, npower, proceed
    • Replies: 6
    • Views: 1,103
    unclebulgaria67
    28th October 2017, 21:05 Go to last post
  15. Economy Energy

    Are they represented on this forum ? Web...

    Started by sparkeyrjp‎, 8th October 2017 12:39
    economy, energy
    • Replies: 5
    • Views: 637
    Bazooka Boo
    20th October 2017, 17:09 Go to last post
  16. Aa home emergency response - have a laugh!!

    Don't fall for this one. its utter rubbush. ...

    Started by ihateyes‎, 9th November 2010 19:14
    2 Pages
    1 2
    aa home emergency
    • Replies: 29
    • Views: 34,153
    Old Cogger
    19th October 2017, 14:36 Go to last post
  17. Npower Bill 2 years later

    My son moved into a rented property with his...

    Started by Phaeton‎, 17th October 2017 15:25
    • Replies: 8
    • Views: 421
    unclebulgaria67
    17th October 2017, 17:25 Go to last post
  18. Unpaid gas bill from previous tenancy.

    My son has just moved into student digs, his...

    Started by hobbitfeet‎, 9th October 2017 22:26
    • Replies: 11
    • Views: 634
    honeybee13
    11th October 2017, 20:22 Go to last post
  19. @scottishhydro Help please.. sse bullying

    Please can someone help or advise me. ...

    Started by Caro57‎, 10th October 2017 02:33
    bullying, help, please, sse
    • Replies: 5
    • Views: 457
    Andyorch
    10th October 2017, 10:41 Go to last post
  20. The Boiler Company UK - utterly useless!! have cancelled MY DD

    Earlier this year I entered into a service...

    Started by Oldwoman47‎, 9th October 2017 17:08
    • Replies: 3
    • Views: 396
    dx100uk
    9th October 2017, 22:50 Go to last post
  21. @BritishGasHelp British Gas Meter Intallation cockup

    We rent retail premises which has a totally...

    Started by Herdwick‎, 5th October 2017 14:46
    billing issues, british, charging, cockup, gas, intallation, meter, supply
    • Replies: 5
    • Views: 349
    Andyorch
    5th October 2017, 16:07 Go to last post
  22. NPower and debt

    In 2011 I asked NPower to install a...

    Started by Orchid47‎, 4th October 2017 23:28
    and, debt, npower
    • Replies: 9
    • Views: 506
    unclebulgaria67
    5th October 2017, 15:22 Go to last post
  23. British Gas suddenly cut off gas supply and accused of tampering meter

    Hello all, Thank you for taking the time...

    Started by Emily1234‎, 9th September 2017 03:20
    3 Pages
    1 2 3
    accused, and, british, cut, gas, meter, off, suddenly, supply, tampering
    • Replies: 49
    • Views: 3,440
    Emily1234
    28th September 2017, 23:03 Go to last post
  24. Resolvecall letter about warrant Application Hearing EDF debt

    Hi folks, hope someone can give me some...

    Started by keshling‎, 28th September 2017 12:24
    application, hearing, letter, resolvecall
    • Replies: 3
    • Views: 549
    Bazooka Boo
    28th September 2017, 22:00 Go to last post
  25. Never been billed in 7 years - EDF

    Hi, Some advice needed. In the Autumn...

    Started by user_name‎, 25th September 2017 16:42
    2 Pages
    1 2
    been, billed, edf, never, years
    • Replies: 22
    • Views: 1,636
    Surfer01
    28th September 2017, 12:48 Go to last post


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