Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 11th October 2018
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  2. 14th June 2018
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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 25
    • Posts: 34

    Last Post:

    OVO- GDPR Breach... Go to last post

    by stu007

    24th September 2018, 00:17

  1. Sticky Threads
  2. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 09:02
    2 Pages
    1 2
    • Replies: 31
    • Views: 40,217
    mikeymack2002
    9th October 2018, 08:47 Go to last post
  3. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 39
    • Views: 41,093
    dx100uk
    28th July 2017, 22:07 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 11,969
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 44,598
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 9,137
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Closed: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 12,338
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 11:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 18,155
    tali
    26th December 2014, 13:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 03:01
    • Replies: 0
    • Views: 10,979
    stu007
    24th February 2014, 03:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 59,501
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 13:15
    • Replies: 13
    • Views: 35,006
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 16,299
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 18,850
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 86,326
    caro
    22nd March 2011, 21:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 01:42
    • Replies: 0
    • Views: 25,794
    MARTIN3030
    16th December 2010, 01:42 Go to last post
  16. Forum Threads
  1. @thameswater Water bill is huge due to a leak. The steps to sort it out.(2 Viewing) 

    Hi everyone, I moved into a rented house...

    Started by pugilist‎, 17th October 2018 12:04
    • Replies: 15
    • Views: 407
    mariner51
    Today, 01:12 Go to last post
  2. Bes energy

    Hi everyone I've been contacted to by a...

    Started by Feeling‎, 19th October 2018 20:38
    bes, energy
    • Replies: 13
    • Views: 344
    ericsbrother
    Yesterday, 16:55 Go to last post
  3. Npower Nightmare

    Hi can anyone shed some light on my options...

    Started by Looneyfitter‎, 21st October 2018 19:40
    • Replies: 3
    • Views: 216
    dx100uk
    21st October 2018, 22:32 Go to last post
  4. Shulmans LBA for UK Search, southern Water debt - part statute barred? **RESOLVED NOTHING TO PAY**

    I've received a letter before action for an...

    Started by clemma‎, 28th September 2018 11:39
    2 Pages
    1 2
    • Replies: 36
    • Views: 964
    ericsbrother
    20th October 2018, 09:26 Go to last post
  5. Solar Panel Maintenance

    Does anyone have a monthly breakdown plan...

    Started by Braveheart2009‎, 19th October 2018 21:06
    maintenance, panel, solar
    • Replies: -
    • Views: -
    Braveheart2009
    19th October 2018, 20:24 Go to last post
  6. Mis Sold Solar Panels

    Hello, Has anyone made a claim directly...

    Started by Braveheart2009‎, 26th April 2017 23:54
    maintenance, mis, panel, panels, solar, sold
    • Replies: 6
    • Views: 2,040
    Braveheart2009
    19th October 2018, 20:24 Go to last post
  7. Welsh Water - Inadequate supply, cost me nearly 17k, now being threatened with a default

    Hello all, I would like to know which...

    Started by MrZ‎, 19th October 2018 13:07
    • Replies: 5
    • Views: 272
    MrZ
    19th October 2018, 18:23 Go to last post
  8. Economy Energy

    Are they represented on this forum ? Web...

    Started by sparkeyrjp‎, 8th October 2017 11:39
    economy, energy
    • Replies: 7
    • Views: 1,165
    Bazooka Boo
    19th October 2018, 17:48 Go to last post
  9. Another Utility Co goes to the wall - this time Usio Energy

    Usio Energy are the latest electric supplier...

    Started by ploddertom‎, 19th October 2018 12:04
    another, goes, the, utility, wall
    • Replies: 2
    • Views: 199
    ploddertom
    19th October 2018, 16:36 Go to last post
  10. Yorkshire water threatening default

    I have YW chasing me for money. The...

    Started by mrk123‎, 11th October 2018 13:12
    default, threatening, water, yorkshire
    • Replies: 19
    • Views: 494
    ploddertom
    17th October 2018, 18:03 Go to last post
  11. Economy 7 Off-peak hours not disclosed???

    Incredibly, EDF don't say exactly what 7...

    Started by FairnessGene‎, 16th December 2014 18:12
    disclosed, economy, hours, not, off, peak
    • Replies: 12
    • Views: 2,729
    SandgrounderOfficial
    17th October 2018, 10:48 Go to last post
  12. Moriaty Law + Utility Warehouse

    Hi, This is my first time on this forum,...

    Started by lollygirl1303‎, 13th October 2018 17:48
    • Replies: 5
    • Views: 524
    dx100uk
    15th October 2018, 16:14 Go to last post
  13. Flow Energy issues

    Having some issues with Flow Energy...

    Started by Jase1982‎, 12th October 2018 09:02
    energy, flow, issues
    • Replies: 3
    • Views: 285
    Jase1982
    15th October 2018, 14:31 Go to last post
  14. Warm Home Discount: Claim now

    Don't leave it too late to find out if...

    Started by Michael Browne‎, 17th November 2015 11:52
    5 Pages
    1 2 3 4 5
    claim, discount, home, now, warm
    • Replies: 86
    • Views: 17,974
    E.ON Company Rep: Malc
    12th October 2018, 15:56 Go to last post
  15. Unhappy Problems With The Late Future Energy

    I was a dual fuel energy customer of Future...

    Started by nosnibor‎, 28th July 2018 07:29
    • Replies: 15
    • Views: 1,033
    dx100uk
    12th October 2018, 10:45 Go to last post
  16. Thumbs up @npowerhelp Npower & SSE Merger Approved...

    And yes the day gets weirder - The merger...

    Started by fkofilee‎, 10th October 2018 15:17
    npower
    • Replies: 2
    • Views: 265
    tobyjugg2
    11th October 2018, 17:56 Go to last post
  17. SSE want paying for very old underbilling - can they do this?

    This may constitute a new thread.. but i...

    Started by cuchiandme‎, 24th September 2018 18:14
    2 Pages
    1 2
    • Replies: 22
    • Views: 469
    cuchiandme
    9th October 2018, 17:11 Go to last post
  18. SSE utility arrears. Mixed up meter readings

    I've been writing to and arranging plans...

    Started by thenorms‎, 25th September 2018 09:02
    arrears, new, utility
    • Replies: 11
    • Views: 550
    thenorms
    9th October 2018, 12:50 Go to last post
  19. nPower demanding we repay refund from 3 years ago!

    Hi, First time post here, but given the...

    Started by Wolfie580‎, 5th October 2018 14:41
    ago, demanding, from, npower, refund, repay, years
    • Replies: 9
    • Views: 488
    mikeymack2002
    9th October 2018, 08:47 Go to last post
  20. British gas business

    Hi, I run a small retail operation, bricks...

    Started by mrk123‎, 1st October 2018 11:15
    2 Pages
    1 2
    • Replies: 20
    • Views: 679
    ploddertom
    5th October 2018, 13:22 Go to last post
  21. Angry Utility Warehouse signed me up without consent

    Hi All I've read a lot of horror stories...

    Started by weirdbeard‎, 3rd October 2018 13:20
    consent, signed, utility, warehouse, without
    • Replies: 4
    • Views: 338
    ericsbrother
    4th October 2018, 11:44 Go to last post
  22. @npowerhelp Npower dispute for four years - what now? SAR?

    Hi all, I have a friend who is even more...

    Started by craigten‎, 2nd October 2018 10:33
    • Replies: 7
    • Views: 373
    craigten
    4th October 2018, 08:36 Go to last post
  23. Default after 3 years

    Have recently checked my credit file I have...

    Started by i hate bailiffs‎, 20th September 2018 20:43
    after, default, years
    • Replies: 3
    • Views: 540
    Bazooka Boo
    30th September 2018, 08:35 Go to last post
  24. Moriarty Law and statute barred Utility warehouse debt

    My partner received a recent demand for an...

    Started by smithyone74‎, 27th September 2018 15:55
    2 Pages
    1 2
    • Replies: 24
    • Views: 818
    smithyone74
    29th September 2018, 01:59 Go to last post
  25. BGAS messed with my credit file

    Hi I set up a Payment Plan with British Gas...

    Started by HP Mum‎, 2nd May 2017 13:16
    british, credit, file, gas, messed, threats, utility, with
    • Replies: 16
    • Views: 2,469
    HP Mum
    27th September 2018, 13:56 Go to last post


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