Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

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Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 24
    • Posts: 31

    Last Post:

    Ofgem... Go to last post

    by stu007

    14th March 2018, 23:47

  1. Sticky Threads
  2. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 09:02
    2 Pages
    1 2
    • Replies: 30
    • Views: 38,223
    stu007
    6th June 2018, 01:47 Go to last post
  3. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 39
    • Views: 39,589
    dx100uk
    28th July 2017, 22:07 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 11,244
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 42,954
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 8,414
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Closed: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 11,427
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 11:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 17,052
    tali
    26th December 2014, 13:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 03:01
    • Replies: 0
    • Views: 10,236
    stu007
    24th February 2014, 03:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 58,281
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 13:15
    • Replies: 13
    • Views: 33,943
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 15,333
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 18,368
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 84,171
    caro
    22nd March 2011, 21:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 01:42
    • Replies: 0
    • Views: 25,183
    MARTIN3030
    16th December 2010, 01:42 Go to last post
  16. Forum Threads
  1. Npower has put a charge on my property

    Ive been in a dispute with npower for a few...

    Started by swifties‎, 11th July 2018 18:52
    charge, has, npower, property, put
    • Replies: 6
    • Views: 411
    Surfer01
    12th July 2018, 11:27 Go to last post
  2. Exclamation We got BLAMED for Tampered Meter by B Gas

    Hi, am new to place, wish you all well. ...

    Started by kurosaki‎, 29th June 2018 01:40
    2 Pages
    1 2
    blamed, for, gas, got, meter, tampered
    • Replies: 20
    • Views: 983
    ericsbrother
    2nd July 2018, 10:00 Go to last post
  3. Lightbulb Best Online Energy Comparison Website?

    Hi all, I'll soon be moving home into a...

    Started by OhhEnnEmm‎, 29th June 2018 12:19
    best, comparison, energy, online, website
    • Replies: 2
    • Views: 263
    OhhEnnEmm
    29th June 2018, 12:34 Go to last post
  4. Pre payment meter

    N power fitted a prepayment meter even...

    Started by george'sgran‎, 24th June 2018 18:37
    meter, payment, pre
    • Replies: 10
    • Views: 607
    mariner51
    29th June 2018, 04:45 Go to last post
  5. Utility Warehouse - payment Plan

    I was stupid enough to sign up with utility...

    Started by ahyeahstark‎, 23rd June 2018 10:31
    payment, plan, utility, warehouse
    • Replies: 9
    • Views: 477
    dx100uk
    25th June 2018, 12:43 Go to last post
  6. Angry @EONhelp Eon - Fraudulent Switch, and letters to the occupier

    Hi, some weeks ago a letter from Eon...

    Started by White Paper‎, 5th June 2018 11:00
    eon, fraudulent, letters, occupier, switch, warrant
    • Replies: 7
    • Views: 661
    ericsbrother
    24th June 2018, 15:27 Go to last post
  7. Warm Home Discount: Claim now

    Don't leave it too late to find out if...

    Started by Michael Browne‎, 17th November 2015 11:52
    4 Pages
    1 2 3 4
    claim, discount, home, now, warm
    • Replies: 79
    • Views: 15,563
    mikeymack2002
    16th June 2018, 10:54 Go to last post
  8. Poll Poll: npower class action - anyone interested?

    I for one have had hellish problems caused...

    Started by PeeJayJay‎, 9th July 2014 14:14
    3 Pages
    1 2 3
    action, class, credit file, npower
    • Replies: 50
    • Views: 11,440
    dx100uk
    16th June 2018, 01:11 Go to last post
  9. @npowerhelp I really need help. Npower breached SAR and GDPR

    I am desperately trying to sort out my life....

    Started by Fleurbelle‎, 30th January 2018 15:15
    3 Pages
    1 2 3
    • Replies: 57
    • Views: 3,185
    BankFodder
    1st June 2018, 16:11 Go to last post
  10. @BritishGasHelp It's time for some serious action aggainst Brittish Gas

    Hi, I've been a menber on here for a while...

    Started by andonandon‎, 18th September 2013 13:36
    2 Pages
    1 2
    action, british, brittish, fabricated, from, gas, serious, warrant
    • Replies: 30
    • Views: 5,463
    BankFodder
    30th May 2018, 16:58 Go to last post
  11. S.Power and a registered default

    Hi guys, So in late march/early April I...

    Started by gat_3‎, 29th May 2018 13:48
    and, default, power, registered
    • Replies: 2
    • Views: 410
    gat_3
    29th May 2018, 17:22 Go to last post
  12. ECo scheme problems

    Hi, all and thanks for any advice in...

    Started by tonedogg‎, 19th May 2018 09:55
    eco, problems, scheme
    • Replies: 10
    • Views: 663
    tonedogg
    22nd May 2018, 10:13 Go to last post
  13. Failed to inform united utilities I'd moved in - help

    18 months ago I moved out of my parents...

    Started by carranty‎, 11th May 2018 18:18
    failed, help, inform, moved, united, utilities
    • Replies: 6
    • Views: 647
    carranty
    14th May 2018, 20:16 Go to last post
  14. No Gas bill in six years

    Hi Guys, I was hoping you could help. ...

    Started by dave_009‎, 11th May 2018 19:45
    bill, gas, six, years
    • Replies: 5
    • Views: 752
    ericsbrother
    14th May 2018, 13:53 Go to last post
  15. CMA considers regulation for heat networks

    CMA considers regulation for heat networks ...

    Started by stu007‎, 11th May 2018 01:05
    cma, considers, for, heat, networks, regulation
    • Replies: 0
    • Views: 472
    stu007
    11th May 2018, 01:05 Go to last post
  16. British Gas - more Threats

    BG 54 Charges by DECEPTIONS NOT in my...

    Started by MadAsh‎, 1st May 2018 14:51
    • Replies: 4
    • Views: 668
    andonandon
    9th May 2018, 12:01 Go to last post
  17. Victim of Future Energy Collapse...smart meters

    Hi all, we were Future Energy customers,...

    Started by garmcqui‎, 4th May 2018 14:10
    • Replies: 4
    • Views: 756
    Surfer01
    7th May 2018, 12:49 Go to last post
  18. Back Billing - Flow Energy / AIC Debt Collection letter

    Hello...Had gas/electric supplied by Flow...

    Started by flamingo122‎, 3rd May 2018 18:26
    aic, back, billing, collection, debt, energy, flow, letter
    • Replies: 5
    • Views: 582
    Old Cogger
    5th May 2018, 21:15 Go to last post
  19. Huge EDF electricity bill

    Hi there, I really hope someone can offer...

    Started by Philian‎, 3rd May 2018 13:43
    • Replies: 10
    • Views: 680
    ericsbrother
    5th May 2018, 16:34 Go to last post
  20. Aged Lowell/ Edf Debt Out Of The Blue

    Hi All I have now received 3 letters in the...

    Started by robinjw‎, 3rd May 2018 20:55
    aged, blue, debt, edf, lowell, out, the
    • Replies: 3
    • Views: 847
    Bazooka Boo
    4th May 2018, 12:00 Go to last post
  21. Lowell British Gas debts

    Hello everyone just looking for some advice...

    Started by Wenglish2016‎, 25th April 2018 19:55
    • Replies: 12
    • Views: 1,003
    dx100uk
    26th April 2018, 00:47 Go to last post
  22. Credit file info is wrong

    HI I have both my Gas and Elec accounts with...

    Started by Looneyfitter‎, 12th April 2018 23:06
    credit, file, info, wrong
    • Replies: 2
    • Views: 708
    Looneyfitter
    13th April 2018, 01:17 Go to last post
  23. Billed for 6 years of gas already paid

    Hi, I am desperate for some help if anyone...

    Started by thepalace1‎, 5th April 2018 10:59
    already, billed, for, gas, paid, years
    • Replies: 13
    • Views: 902
    BankFodder
    11th April 2018, 12:43 Go to last post
  24. Statement on Ofwat and rebuilding public trust in the water sector

    Statement on Ofwat and rebuilding public...

    Started by stu007‎, 10th April 2018 22:21
    and, ofwat, public, rebuilding, sector, statement, the, trust, water
    • Replies: 0
    • Views: 608
    stu007
    10th April 2018, 22:21 Go to last post
  25. Angry @EONhelp Formal demand for payment for a old eon debt

    Can anyone help please? i have had a...

    Started by Mammaoftwins‎, 9th April 2018 10:42
    • Replies: 8
    • Views: 864
    ericsbrother
    10th April 2018, 16:22 Go to last post


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