Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 11th October 2018
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  2. 14th June 2018
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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 25
    • Posts: 34

    Last Post:

    OVO- GDPR Breach... Go to last post

    by stu007

    24th September 2018, 00:17

  1. Sticky Threads
  2. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 09:02
    2 Pages
    1 2
    • Replies: 31
    • Views: 40,126
    mikeymack2002
    9th October 2018, 08:47 Go to last post
  3. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 39
    • Views: 41,025
    dx100uk
    28th July 2017, 22:07 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 11,916
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 44,513
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 9,092
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Closed: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 12,285
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 11:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 18,092
    tali
    26th December 2014, 13:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 03:01
    • Replies: 0
    • Views: 10,936
    stu007
    24th February 2014, 03:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 59,429
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 13:15
    • Replies: 13
    • Views: 34,951
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 16,249
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 18,825
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 86,248
    caro
    22nd March 2011, 21:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 01:42
    • Replies: 0
    • Views: 25,763
    MARTIN3030
    16th December 2010, 01:42 Go to last post
  16. Forum Threads
  1. @thameswater Water bill is huge due to a leak. The steps to sort it out.

    Hi everyone, I moved into a rented house...

    Started by pugilist‎, Yesterday 12:04
    • Replies: 11
    • Views: 161
    dx100uk
    Yesterday, 21:15 Go to last post
  2. Yorkshire water threatening default

    I have YW chasing me for money. The...

    Started by mrk123‎, 11th October 2018 13:12
    default, threatening, water, yorkshire
    • Replies: 19
    • Views: 400
    ploddertom
    Yesterday, 18:03 Go to last post
  3. Economy 7 Off-peak hours not disclosed???

    Incredibly, EDF don't say exactly what 7...

    Started by FairnessGene‎, 16th December 2014 18:12
    disclosed, economy, hours, not, off, peak
    • Replies: 12
    • Views: 2,656
    SandgrounderOfficial
    Yesterday, 10:48 Go to last post
  4. Shulmans LBA for UK Search, southern Water debt - part statute barred? **RESOLVED NOTHING TO PAY**

    I've received a letter before action for an...

    Started by clemma‎, 28th September 2018 11:39
    2 Pages
    1 2
    • Replies: 35
    • Views: 851
    dx100uk
    16th October 2018, 13:25 Go to last post
  5. Moriaty Law + Utility Warehouse

    Hi, This is my first time on this forum,...

    Started by lollygirl1303‎, 13th October 2018 17:48
    • Replies: 5
    • Views: 430
    dx100uk
    15th October 2018, 16:14 Go to last post
  6. Flow Energy issues

    Having some issues with Flow Energy...

    Started by Jase1982‎, 12th October 2018 09:02
    energy, flow, issues
    • Replies: 3
    • Views: 213
    Jase1982
    15th October 2018, 14:31 Go to last post
  7. Warm Home Discount: Claim now

    Don't leave it too late to find out if...

    Started by Michael Browne‎, 17th November 2015 11:52
    5 Pages
    1 2 3 4 5
    claim, discount, home, now, warm
    • Replies: 86
    • Views: 17,910
    E.ON Company Rep: Malc
    12th October 2018, 15:56 Go to last post
  8. Unhappy Problems With The Late Future Energy

    I was a dual fuel energy customer of Future...

    Started by nosnibor‎, 28th July 2018 07:29
    • Replies: 15
    • Views: 1,000
    dx100uk
    12th October 2018, 10:45 Go to last post
  9. Thumbs up @npowerhelp Npower & SSE Merger Approved...

    And yes the day gets weirder - The merger...

    Started by fkofilee‎, 10th October 2018 15:17
    npower
    • Replies: 2
    • Views: 233
    tobyjugg2
    11th October 2018, 17:56 Go to last post
  10. SSE want paying for very old underbilling - can they do this?

    This may constitute a new thread.. but i...

    Started by cuchiandme‎, 24th September 2018 18:14
    2 Pages
    1 2
    • Replies: 22
    • Views: 441
    cuchiandme
    9th October 2018, 17:11 Go to last post
  11. SSE utility arrears. Mixed up meter readings

    I've been writing to and arranging plans...

    Started by thenorms‎, 25th September 2018 09:02
    arrears, new, utility
    • Replies: 11
    • Views: 525
    thenorms
    9th October 2018, 12:50 Go to last post
  12. nPower demanding we repay refund from 3 years ago!

    Hi, First time post here, but given the...

    Started by Wolfie580‎, 5th October 2018 14:41
    ago, demanding, from, npower, refund, repay, years
    • Replies: 9
    • Views: 450
    mikeymack2002
    9th October 2018, 08:47 Go to last post
  13. British gas business

    Hi, I run a small retail operation, bricks...

    Started by mrk123‎, 1st October 2018 11:15
    2 Pages
    1 2
    • Replies: 20
    • Views: 633
    ploddertom
    5th October 2018, 13:22 Go to last post
  14. Angry Utility Warehouse signed me up without consent

    Hi All I've read a lot of horror stories...

    Started by weirdbeard‎, 3rd October 2018 13:20
    consent, signed, utility, warehouse, without
    • Replies: 4
    • Views: 318
    ericsbrother
    4th October 2018, 11:44 Go to last post
  15. @npowerhelp Npower dispute for four years - what now? SAR?

    Hi all, I have a friend who is even more...

    Started by craigten‎, 2nd October 2018 10:33
    • Replies: 7
    • Views: 349
    craigten
    4th October 2018, 08:36 Go to last post
  16. Default after 3 years

    Have recently checked my credit file I have...

    Started by i hate bailiffs‎, 20th September 2018 20:43
    after, default, years
    • Replies: 3
    • Views: 507
    Bazooka Boo
    30th September 2018, 08:35 Go to last post
  17. Moriarty Law and statute barred Utility warehouse debt

    My partner received a recent demand for an...

    Started by smithyone74‎, 27th September 2018 15:55
    2 Pages
    1 2
    • Replies: 24
    • Views: 782
    smithyone74
    29th September 2018, 01:59 Go to last post
  18. BGAS messed with my credit file

    Hi I set up a Payment Plan with British Gas...

    Started by HP Mum‎, 2nd May 2017 13:16
    british, credit, file, gas, messed, threats, utility, with
    • Replies: 16
    • Views: 2,444
    HP Mum
    27th September 2018, 13:56 Go to last post
  19. Lowell and old Eon Backbilling Problem

    Hello all, after a very long time (over 4...

    Started by sillygirl1‎, 26th September 2018 19:56
    and, backbilling, eon, lowell, old, problem
    • Replies: 5
    • Views: 450
    sillygirl1
    26th September 2018, 21:50 Go to last post
  20. Angry @BritishGasHelp Broke in and scared 14 year old.

    I don't believe what's happened. Firstly,...

    Started by chocolatte‎, 25th September 2018 19:42
    • Replies: 5
    • Views: 365
    chocolatte
    25th September 2018, 20:17 Go to last post
  21. Leeds Consultancy Services/SSE bill.

    Hi, I received a letter from LSC claiming I...

    Started by Mousey 66‎, 22nd September 2018 15:54
    bill, consultancy, leeds, services, sse
    • Replies: 14
    • Views: 798
    ericsbrother
    25th September 2018, 14:39 Go to last post
  22. Credit Reference Files, Default Notices and Southern Water ***Resolved***

    Printed off my credit report last month...

    Started by Bazooka Boo‎, 15th August 2018 13:53
    and, credit, default, files, notices, reference, southern, water
    • Replies: 5
    • Views: 650
    Bazooka Boo
    18th September 2018, 19:44 Go to last post
  23. Help regarding United Utilities

    Well, we are looking for help and advice...

    Started by rippedoff15‎, 15th September 2018 10:58
    help, regarding, united, utilities
    • Replies: 1
    • Views: 366
    BankFodder
    15th September 2018, 11:41 Go to last post
  24. Cool Scottish Power! Non-compliance in removing a gas meter request

    Hi Caggers! I have a friend who is at the...

    Started by stuscfc1883‎, 3rd September 2018 10:19
    compliance, gas, meter, non, power, removing, request, scottish
    • Replies: 7
    • Views: 763
    stuscfc1883
    14th September 2018, 10:13 Go to last post
  25. EDF & Grosvenor Application for warrant of entry. **SETTLED <10%**

    Had a letter this week, no date on it and it...

    Started by karenb1205‎, 8th September 2018 23:01
    edf
    • Replies: 5
    • Views: 575
    dx100uk
    11th September 2018, 20:32 Go to last post


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