Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


  1. 15th June 2017
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The Consumer Forums: Utilities - Gas, Electricity, Water

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  1. Details of ongoing investigations and those companies involved.

    Forum Actions:

    Forum Statistics:

    • Threads: 24
    • Posts: 37

    Last Post:

    Thumbs down Ombudsman... Go to last post

    by dx100uk

    11th February 2017, 16:21

  1. Sticky Threads
  2. Sticky Thread Sticky: Warm home discount - please check your energy supplier you may be entitled!!!

    Hi Caggers Thought i would mention this...

    Started by stu007‎, 5th May 2012 02:20
    2 Pages
    1 2
    • Replies: 39
    • Views: 35,157
    dx100uk
    28th July 2017, 22:07 Go to last post
  3. Sticky Thread Sticky: Code of Practice for Accurate Bills / Back Billing for Domestic Customers(1 Viewing) 

    Code of Practice for Accurate Bills Back...

    Started by cerberusalert‎, 11th February 2011 09:02
    2 Pages
    1 2
    • Replies: 29
    • Views: 32,969
    jimbobonline
    14th January 2017, 02:18 Go to last post
  4. Sticky Thread Sticky: ScottishPower do you want to sue ScottishPower in England? Contact details

    Scottish Power Scottish power causeway...

    Started by BankFodder‎, 14th April 2015 14:43
    –, contact, details, england, scottishpower, sue, want, you
    • Replies: 1
    • Views: 8,796
    cchange
    6th September 2016, 17:43 Go to last post
  5. Sticky Thread Sticky: Closed: List of Utility Companies 'in house' Debt Collectors

    Post removed.

    Started by zazen.warrior‎, 10th August 2009 09:53
    2 Pages
    1 2
    • Replies: 23
    • Views: 39,053
    dx100uk
    6th August 2015, 01:18 Go to last post
  6. Sticky Thread Sticky: The Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

    This may be of some use to consumers when...

    Started by Eversir‎, 18th June 2015 22:20
    2008, and, complaints, consumer, electricity, gas, handling, regulations, standards, the
    • Replies: 0
    • Views: 6,403
    Eversir
    18th June 2015, 22:20 Go to last post
  7. Sticky Thread Sticky: Closed: Ofgem New Standards of Conduct for suppliers

    OK so it's not that new, but I haven't seen...

    Started by Eversir‎, 18th June 2015 21:47
    conduct, for, new, ofgem, standards, suppliers
    • Replies: 1
    • Views: 9,745
    fkofilee
    18th June 2015, 21:50 Go to last post
  8. Sticky Thread Sticky: Are you disputing your energy bill with your supplier? What they won't tell you

    If you are disputing your energy bill with...

    Started by BankFodder‎, 14th November 2014 11:32
    are, bill, disputing, energy, supplier, tell, they, what, with, won, you, your
    • Replies: 7
    • Views: 14,204
    tali
    26th December 2014, 13:44 Go to last post
  9. Sticky Thread Sticky: How to Read your Electricity or Gas Meter **Correct as at Feb 2014**

    How to read your Electicity or Gas Meter...

    Started by stu007‎, 24th February 2014 03:01
    • Replies: 0
    • Views: 8,629
    stu007
    24th February 2014, 03:01 Go to last post
  10. Sticky Thread Sticky: Closed: ****Utilities Trust Fund****

    Hi to all In the last few weeks I have...

    Started by mrsfoot‎, 23rd June 2007 16:43
    • Replies: 5
    • Views: 55,141
    cerberusalert
    3rd September 2012, 10:24 Go to last post
  11. Sticky Thread Sticky: Checking Your Meter - Watchdog Report

    Not sure if this has already been posted:- ...

    Started by Brassed off‎, 24th January 2009 13:15
    • Replies: 13
    • Views: 31,070
    citizenB
    31st August 2012, 21:51 Go to last post
  12. Sticky Thread Sticky: Consumer Focus publishes Staying connected-Advice guide booklet for energy customers

    You may have already had one through the...

    Started by MARTIN3030‎, 24th August 2012 11:39
    • Replies: 0
    • Views: 11,070
    MARTIN3030
    24th August 2012, 11:39 Go to last post
  13. Sticky Thread Sticky: East Anglia or North London - your meter readings may be reversed

    I work as a meter reader for Southern and...

    Started by mattlamb‎, 20th May 2011 05:28
    • Replies: 11
    • Views: 17,133
    tallorder
    20th July 2011, 16:17 Go to last post
  14. Sticky Thread Sticky: Pre-pay meter users 'due rebate

    BBC NEWS | UK | Pre-pay meter users 'due...

    Started by Delta82‎, 15th June 2009 07:35
    8 Pages
    1 2 3 4 5 ... 8
    • Replies: 148
    • Views: 79,424
    caro
    22nd March 2011, 21:11 Go to last post
  15. Sticky Thread Sticky: Scottish power prepayment meters PDF Instruction manual/reading info.

    Thanks to Colin Scottish Power official...

    Started by MARTIN3030‎, 16th December 2010 01:42
    • Replies: 0
    • Views: 24,180
    MARTIN3030
    16th December 2010, 01:42 Go to last post
  16. Forum Threads
  1. Aa home emergency response - have a laugh!!(2 Viewing) 

    Don't fall for this one. its utter rubbush. ...

    Started by ihateyes‎, 9th November 2010 18:14
    2 Pages
    1 2
    aa home emergency
    • Replies: 30
    • Views: 33,181
    Jun Si
    Today, 11:53 Go to last post
  2. @EONhelp Eon nightmate(1 Viewing) 

    Our first bill from eon after moving into...

    Started by Splitty13‎, Yesterday 19:50
    eon, nightmate
    • Replies: 5
    • Views: 121
    dx100uk
    Yesterday, 21:03 Go to last post
  3. Npower Bill 2 years later(1 Viewing) 

    My son moved into a rented property with his...

    Started by Phaeton‎, 17th October 2017 14:25
    • Replies: 8
    • Views: 213
    unclebulgaria67
    17th October 2017, 16:25 Go to last post
  4. Economy Energy(1 Viewing) 

    Are they represented on this forum ? Web...

    Started by sparkeyrjp‎, 8th October 2017 11:39
    economy, energy
    • Replies: 3
    • Views: 316
    Bazooka Boo
    14th October 2017, 16:41 Go to last post
  5. Unpaid gas bill from previous tenancy.

    My son has just moved into student digs, his...

    Started by hobbitfeet‎, 9th October 2017 21:26
    • Replies: 11
    • Views: 480
    honeybee13
    11th October 2017, 19:22 Go to last post
  6. EON chasing me for someone else's bill

    We sold a house back in 2014, informed the...

    Started by ken gunnel‎, 10th October 2017 12:24
    bill, chasing, else, eon, for, someone
    • Replies: 4
    • Views: 218
    ken gunnel
    10th October 2017, 13:25 Go to last post
  7. @scottishhydro Help please.. sse bullying

    Please can someone help or advise me. ...

    Started by Caro57‎, 10th October 2017 01:33
    bullying, help, please, sse
    • Replies: 5
    • Views: 323
    Andyorch
    10th October 2017, 09:41 Go to last post
  8. The Boiler Company UK - utterly useless!! have cancelled MY DD

    Earlier this year I entered into a service...

    Started by Oldwoman47‎, 9th October 2017 16:08
    • Replies: 3
    • Views: 178
    dx100uk
    9th October 2017, 21:50 Go to last post
  9. NPOWER BILLING - I paid by DD on final reading now wetcloths chasing debt!!..

    I am looking for some advice dealing with...

    Started by CuriousBee‎, 2nd October 2017 09:20
    and, before, billing, chasing, dca, debit, direct, final, moving, now, npower, out, paid, reading
    • Replies: 16
    • Views: 659
    CuriousBee
    8th October 2017, 08:04 Go to last post
  10. @BritishGasHelp British Gas Meter Intallation cockup

    We rent retail premises which has a totally...

    Started by Herdwick‎, 5th October 2017 13:46
    billing issues, british, charging, cockup, gas, intallation, meter, supply
    • Replies: 5
    • Views: 244
    Andyorch
    5th October 2017, 15:07 Go to last post
  11. NPower and debt(1 Viewing) 

    In 2011 I asked NPower to install a...

    Started by Orchid47‎, 4th October 2017 22:28
    and, debt, npower
    • Replies: 9
    • Views: 348
    unclebulgaria67
    5th October 2017, 14:22 Go to last post
  12. British Gas suddenly cut off gas supply and accused of tampering meter

    Hello all, Thank you for taking the time...

    Started by Emily1234‎, 9th September 2017 02:20
    3 Pages
    1 2 3
    accused, and, british, cut, gas, meter, off, suddenly, supply, tampering
    • Replies: 49
    • Views: 2,658
    Emily1234
    28th September 2017, 22:03 Go to last post
  13. Resolvecall letter about warrant Application Hearing EDF debt

    Hi folks, hope someone can give me some...

    Started by keshling‎, 28th September 2017 11:24
    application, hearing, letter, resolvecall
    • Replies: 3
    • Views: 389
    Bazooka Boo
    28th September 2017, 21:00 Go to last post
  14. Never been billed in 7 years - EDF

    Hi, Some advice needed. In the Autumn...

    Started by user_name‎, 25th September 2017 15:42
    2 Pages
    1 2
    been, billed, edf, never, years
    • Replies: 22
    • Views: 1,079
    Surfer01
    28th September 2017, 11:48 Go to last post
  15. Eon Revenue Protection Charges(1 Viewing) 

    Eon sent my vulnerable relative 679.44...

    Started by Laura Cooke‎, 30th June 2017 16:59
    2 Pages
    1 2
    charges, eon, protection, revenue
    • Replies: 25
    • Views: 2,541
    ericsbrother
    20th September 2017, 15:25 Go to last post
  16. Savi EPC Christoher Whatcott T/AS Low Cost EPC (not Savi EPC Ltd).

    In July 2015 I contacted a firm called Savi...

    Started by lulilu‎, 31st July 2017 13:59
    christopher, director, disqualified, epc, savi, whatcott
    • Replies: 5
    • Views: 1,037
    ericsbrother
    18th September 2017, 12:11 Go to last post
  17. Being pursued by UK Search Enquire DCA regarding northumbrian water debt I Wasnt Responsible for

    Id really appreciate some help on this, I...

    Started by tiydal‎, 16th September 2017 20:25
    • Replies: 16
    • Views: 955
    Bazooka Boo
    17th September 2017, 09:29 Go to last post
  18. EDF. Unprofessional Service

    The services are out sourced and handled in...

    Started by prads‎, 15th September 2017 14:02
    service, unprofessional
    • Replies: 0
    • Views: 278
    prads
    15th September 2017, 14:02 Go to last post
  19. Northumbrian Water - change to billing cycle

    Have had letter from them to state in future...

    Started by ploddertom‎, 11th September 2017 22:01
    billing, change, cycle, northumbrian, water
    • Replies: 2
    • Views: 392
    ericsbrother
    13th September 2017, 10:02 Go to last post
  20. Extra Energy from 12 Oct almost 50% price increase Unit rate goes from 8.998p to 16.580p.!!

    They have decide to jack their prices up as...

    Started by ploddertom‎, 11th September 2017 22:08
    energy, extra
    • Replies: 3
    • Views: 419
    ploddertom
    13th September 2017, 10:01 Go to last post
  21. Severn Trent Water Services

    Hi All I have an interesting one for...

    Started by topcat1802‎, 9th September 2017 09:54
    business, retal, services, severn, trent, water
    • Replies: 4
    • Views: 495
    ericsbrother
    11th September 2017, 11:04 Go to last post
  22. Opus chasing bill for non existant company at our business address **RESOLVED**

    Hi , we are a micro business. We have an...

    Started by Spyder0234‎, 5th September 2017 22:24
    3 Pages
    1 2 3
    electricity, question, supplier
    • Replies: 46
    • Views: 2,186
    ericsbrother
    8th September 2017, 11:50 Go to last post
  23. Warm Home Discount: Claim now(1 Viewing) 

    Don't leave it too late to find out if...

    Started by Michael Browne‎, 17th November 2015 11:52
    4 Pages
    1 2 3 4
    claim, discount, home, now, warm
    • Replies: 65
    • Views: 12,012
    E.ON Company Rep: Malc
    7th September 2017, 15:08 Go to last post
  24. Angry Erroneous snowdrop utility transfers

    Daughter moved into student rental on 1 sept...

    Started by cjs3003‎, 7th September 2017 14:21
    erroneous, transfers, utility
    • Replies: 2
    • Views: 541
    unclebulgaria67
    7th September 2017, 14:41 Go to last post
  25. Scottish Power Grosvenor lservices

    I have been on a prepayment meter for my...

    Started by altcr‎, 5th September 2017 16:40
    grosvenor, lservices, power, scottish
    • Replies: 8
    • Views: 782
    BazzaS
    7th September 2017, 09:36 Go to last post


Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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