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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Egg_Charges and Default


Yasmin
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Sent general letter of complaint to Egg, re. charges and default , caused by forcing me over the credit limit. They have refunded one charge, how generous! and given me the usual line....so I have today sent Letter before action, and spreadsheet listing charges + interest. Not a huge sum, £231.00 but the default is the problem. Keep you posted.

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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  • 3 weeks later...

Hi all..14 days is up, nothing from egg. Sent secure E mail reminding them. Received a reply saying they had passed it to the borrowing team :roll: o well...will be starting action within next few days. Keep ya posted.

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Hi can anyone help me pls..about to complete my claim form . Only claiming around £220 plus interest but the main thing is the default so I want to include this on the form. Can I claim compensation for this, as it has caused me problems......? If so any ideas how I should word it gratefully appreciated

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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This hasn't been tried before so it is experimental.

The idea is that when the bank defaults you, they do so because you have agreed in the contract that they may inform third parties of your account information.

 

My view is that there must also be an implied (unwritten term) that the information they release is true an accurate.

 

If they have defaulted you because of a debt which is made up partly of unlawful charges, then the default is not accurate and is therefore a breach of contract. It is this breach of contract which you include in your claim.

 

Now in Law, you can't just go suing people if you have suffered no damage. You have to show some kind of loss which the court will recognise. So what you have to do is to list out the ways in which the default has caused you inconvenience or actual loss of money.

For instance, if you have had to pay increased interest rates for loans because of your credit status. If you have regularly been turn down for credit and this has compromised your quality of life.

 

Once you have listed these things, we have to work out a reasonable figure to claim for each one. We have to keep it all to less than £5000 including the charges which you are claiming.

 

The downside of this experiment is that it may provoke the bank to defend the claim - so you have to be ready for it. You have to understand that the one thing that the bank really does not want is to have a judgment against them which shows that they have entered an incorrect entry into the credit register. If you succeeded in this claim then the way would be open to allege defamation against the bank and against the CRA.

 

A possible result is that the bank might just settle your whole claim without the risk of going to court.

This would mean that you had your money but you still had your default.

 

If you wanted to ramp it up even more, you could apply for an injunction to force the bank to remove the default.

This would get very exciting - but might risk the possibility of coming off the Small Claims track. however the issues are exactly the same as the charges and so technically there is no reason why it should be so.

 

Let me know what you fell about all of this, any questions and whether you wanted to go ahead. It is your own decision.

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Thanx for reply B F just thinking about content...will get bak

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Yes, its true they have defaulted me because of a debt made up partially of unlawful charges, accumulative since march 2005. I failed to keep payments up-to-date from August, due to pers. circumstances and entered into monthly arrangement. However they still passed the debt to an agent for collection and told me they were closing my account, even though I had kept to payment agreement. In February, egg agreed to refund £30- to my account, 50% of the last three charges incurred as a gesture of gooodwill.I also discovered that they had defaulted me. They have refused to remove this. I sent them a letter before Action 16 days ago , then E mailed them 're this a few days ago. Reply saying they had passed it over to the borrowing team....no response. Account is still open.

I would like to proceed with the action you mentioned . I cannot really justify damages such as increased interest etc. only morally...I explained to them circumstances fully, and they have been unhelpful and aggravated the situation...... The default has also prevented me from obtaining credit so that I could decrease existing debt, lower interest rates etc.

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Do you own your own assets? How far are you prepared to risk youself on this?

You must assess how far you are prepared to go. Your money is easy. the default will be the sticking point.

 

The debt was £231?

 

How much of it is charges and interest on those charges?

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  • 2 weeks later...

Completed my claim form and handed it to County Court last Thursday.30th? Apparantly it is still sitting in a tray waiting to be checked for my exemption of fees entitlement..According to the clerk this is normal practise. Should hear from them sometime next week LOL

As it usually takes around 10-14 days at this particular C.C. to respond maybe I should submit my other claims early.

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Finally located my claim and gave me no. (litigation Section) was actually served on 4th April, even though wasn't aware of it...due to useless admin. at local county court!!! Think that has been sorted out thanks to BankFodder .....

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Have they entered an acknowledgement yet?

If you found this post useful, please click on the "scales" icon in the bottom left of my post and say so!

 

The opinions of this post are those of monkey_uk and do not constitute sound legal advice. I am not a lawyer.

--

 

Halifax Unlawful Bank Charges: S.A.R - (Subject Access Request) Sent 28/02/07 - CC Statement's rcv'd 18/04/07 Bank a/c statements rcv'd 19/04/07

 

 

 

First Direct Unlawful Bank Charges: Settled in Full 12/05/06 | £2235.50

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Hi M, no acknowledgement...So if nothing tomorrow looks like i've won by default? Still will not have removed default they entered against me!!!

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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It was deemed served on 4th wasn't it?

 

surely the deadline for them to enter a defence should have been the 18th or 19th shouldn't it?

If you found this post useful, please click on the "scales" icon in the bottom left of my post and say so!

 

The opinions of this post are those of monkey_uk and do not constitute sound legal advice. I am not a lawyer.

--

 

Halifax Unlawful Bank Charges: S.A.R - (Subject Access Request) Sent 28/02/07 - CC Statement's rcv'd 18/04/07 Bank a/c statements rcv'd 19/04/07

 

 

 

First Direct Unlawful Bank Charges: Settled in Full 12/05/06 | £2235.50

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mmm well 20th date quoted on letter.....delivering app. for default to court today, personally.

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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whooohoooo!

 

:)

 

Keep us posted!

If you found this post useful, please click on the "scales" icon in the bottom left of my post and say so!

 

The opinions of this post are those of monkey_uk and do not constitute sound legal advice. I am not a lawyer.

--

 

Halifax Unlawful Bank Charges: S.A.R - (Subject Access Request) Sent 28/02/07 - CC Statement's rcv'd 18/04/07 Bank a/c statements rcv'd 19/04/07

 

 

 

First Direct Unlawful Bank Charges: Settled in Full 12/05/06 | £2235.50

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Well, spoke too soon. Received letter from the Court this morning & apparantly Egg have acknowledged the claim. There was a bit of confusion over the dates, called the court to clarify this. Told me Egg have acknowledged and have firm of solicitors acting for them. So if notice was served on 6th April , guess they have 'till 4th May?

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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  • 2 weeks later...

Have received Defence and counterclaim notice, also signed by David St Clare Nelson. Any progress on the other case yet? Advice gratefully accepted LOL

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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well, apparantly should have received an allocation& questionairre at same time as I received defence and counterclaim. So, called Court this morning. Guess what? They are still awaiting counterclaim fee from Egg LOL who have until 12th May. If they do not pay the matter is referred to district Majistrate and a decision is made as to how will proceed. I am only claiming approx £230- and their counterclaim fee would be around£120- BIZARRE Anyway gives me time to prepare if necessary.

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Yes, You'd better get reading up lol

 

Keep us posted!

If you found this post useful, please click on the "scales" icon in the bottom left of my post and say so!

 

The opinions of this post are those of monkey_uk and do not constitute sound legal advice. I am not a lawyer.

--

 

Halifax Unlawful Bank Charges: S.A.R - (Subject Access Request) Sent 28/02/07 - CC Statement's rcv'd 18/04/07 Bank a/c statements rcv'd 19/04/07

 

 

 

First Direct Unlawful Bank Charges: Settled in Full 12/05/06 | £2235.50

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Called County Court to check on progress of Egg, Defence and Counterclaim. Time has now passed, still Egg have not paid fee for the counterclaim, so it has been dismissed LOL. The defence still going ahead so should receive allocation Questionairre soon. May need some help completing it....

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Best of luck...

 

Post any questions up here and you know someone will assist asap.

If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.:D

 

DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.co.uk/forum/showthread.php?p=52854

 

As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.

Seek advice of a qualified, insured, professional if you have any doubts.

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  • 2 weeks later...

Hi All, as you know Egg could not proceed with counterclaim as they did not pay the fee....he he. However say they will defend. So need to complete the allocation Questionairre. Has anyone out there got any hot tips, advice for completing it, please??? Seems simple enough, just want make sure. The Egg MUST be cracked!

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Any help appreciated. Read post saying may be guide on faqs soon regarding Allocation Questionairre. Mine has to be in by 5th June and bit unsure really....

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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Yes, it's close to finishing, and if it's not online for you in the next 24 hours, PM BankFodder for help with it.

 

I've just finished some more typing now, so I know we are close!

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Hi Jonni or B F if ur around...any closer to finishing FAQs Allocation questionairre? If not available soon, will pm Bank Fodder as suggested, d.line for completing draws close.......

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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