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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hope this goes ok as this is my first attempt. In Jan 2000 I wrote to my creditors and explained that, owing to my circumstances, I was unable to continue to service my debts, stressing that I was a " can't pay " and not a " won't pay"!. Using , the then CCCS, letter templates I negotiated a payments plan with all the creditors and embarked on a series of six monthly ongoing agreements. As I had quite readily accepted that the debts were created by me and I accepted full responsibilty for them and was honour bound to repay all that I owed I began a very good relationship with my creditors who worked with me to conduct an agreeable end to my problems. All except one that is: Capital One!. I had difficulty with one of their " spotty little herberts " who promised to stop the interest being added to the debt ( didn't happened for six months after) and then decided that I should be given a default notice and be " blacklisted " with the CRA's. Anyway, I have kept to my payments plans for the last nine years, with the exception that I have always increased my monthly payments by 50p TWO months before each six monthly plan expired so when they rang me to ask for more I was able to point out that they had been receiving more for two months and this was readily accepted by all. Last year I received a call from a new " spotted little herbert " who wound me up so I went back at him and problems started to occur afterwards. I made an official complaint to their " Executive Office " under the direction of their complaints procedure and this was passed on to the Supervisor of my account and, of course, she couldn't agree that her team had done anything wrong. Next I received a notice saying if I didn't agree to PAY LESS, £28pm instead of the £28.50pm that I was then paying then they would issue a default notice against me. Despite my challenging the intelligence of this action they went ahead and issued a defaullt notice against me. By this time the debt had fallen from £2744.25 to £629.34, of which £328.16 was the six months interest that they did not stop adding. I offered them £250 to write off the debt as full and final settlement. This, they felt, they could not do and have now " sold " me, and my debt calculated to be £570.64 as of 29th October 2008, on to a DCA called Link Financial. I have, today, received an envelope containing a letter from Capital One telling me that my debt has been sold on and is now OWNED by Link Financial also a letter from Link Financial saying that they now owned the debt and would I kindly pay them the outstanding balance of £570.84. As I have NEVER missed a payment in the last nine years the balance should be £486.84. Questions: We live on Pension Credit and I have always counted my wifes pension into total income despite her having no connection or responsibilty for MY debts. Should I now remove her pension from my total income and reallocate income available for debt repayment?. Does the letter from Capital One satisfy the requirement for proof of debt?. Your observations would be warmly welcomed however unpalatable. regards

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Enough of playing the 'nice guy' with these idiots. They've had their pound of flesh now it's time for you to flex your muscles back at them. First thing is to send them a CCA request, I bet you anything what you receive back is unenforcable, particularly with the account being so old. Send the following to your *new friend*;

 

Dear Sir/Madam

 

Re:- Account No: XXXXXXXX/Your Reference Number: XXXXXXX

 

This letter is a formal request pursuant to s.77/78 of the Consumer Credit Act 1974. I require you to provide me with a true copy of the credit agreement relating to the above account, together with any other documentation the Act requires you to provide.

 

I expect you to comply fully and properly with this request, within the statutory time limit. You are reminded that should you fail to comply with my request, the provisions of s.77 will apply.

 

If it is your view that you are not the creditor, s.175 of the CCA 1974 applies in the case of a simple assignment, and places a duty upon you to pass this request to the creditor. In the case of an absolute assignment, you are a creditor as defined by s.189. If you contend that you purchased the rights but not the duties of any agreement, you are reminded that s.189 of the Act is clear that an assignment is of both rights and duties.

 

Your attention is drawn to ss.5(2), 3(b),6 and 7 of the Consumer Protection from Unfair Trading Regulations 2008 (CPUTR).

 

I enclose a postal order in the sum of £1.00, which is the statutory fee. Note that these funds are not to be used for any other purpose.

 

If you are unable to comply fully and properly with this request, you should confirm this in writing at the earliest opportunity, and certainly within the statutory time limit for compliance, and return the fee.

 

You should also note that I will only discuss this matter in writing and should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you or any of your associates.

 

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives (or representatives of Power 2 Contact) to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

 

I look forward to hearing from you.

 

Yours faithfully

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Send the above recorded delivery, including a £1 postal order with 'For CCA Only' written on the back & don't sign the letter...print your name. They have 12 + 2 days to respond upon receipt other wise they have defaulted & the account goes into dispute & you canlegally stop paying them anything until they do provide it. Even then it has to be a valid & enforcable CCA otherwise they can whistle for any further payment.

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Thanks Cerberusalert, I have typed out your letter and will record post it on Monday. I have also recalculated my I & E Statement, without my wifes pension added, just in case it is needed. As I said, it is only CapitalOne who has ever caused me any problems and it looks like they have thrown all their toys out of the pram because I had the temerity to make a complaint. After reading another thread from a former CRA Manager it would seem that they have sold my debt for around £100 - £150 despite my offer of £250. Sad " persons !!!!! "

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it would seem that they have sold my debt for around £100 - £150 despite my offer of £250. Sad " persons !!!!! "

 

Yes & no; by selling the debt on they can write it off for tax purposes:(

 

As I said earlier, the chances of them producing a valid CCA are very very slim...;)

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hi there,

just incase you were thinking about trying to reclaim back the charges from cap 1, thought that i would mention, they are going to send me my statements without any payment!!

i phoned them, and was expecting to have to pay the £10 sar fee, but they didn't mention it!

worth a try - maybe to get all your interest back?

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I do not believe it!!. Posted recorded mid-day Monday 19th and at mid-day 24th the Post Office cannot tell me if the letter has been delivered or even where the letter is. What an incompetent bunch of bankers and as I watch my local postman spend two hours everyday drinking tea and gossiping with the woman who runs the post office side of the village shop, the counter is closed whilst she stands talking of course, use it or lose it they said!!!!. BAH HUMBUG!

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Don't worry, a lot of DCAs sign for their mail in bulk so your request might not show up. It doesn't matter you've got proof of posting and if it hadn't been delivered you would have got it back. You can do what a lot of DCAs do & that's "assume something" so assume they've received it, so the clocks ticking.;)

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Another surprise!. I have five problem accounts: 2 with Barclaycard, 1 with Masterloan, 1 with M & S, currently being administered by Rockwell and 1 with Capital One. On taking advantage of the free credit report from Experian it shows that only Barclaycard and Masterloan have actually issued default notices against my record. Can I take this as the ACTUAL position or can they have reported their defaults elsewhere?. Also included is a " satisfied " notice by my bank who report me as conducting my account without problems and one from Next saying my account has been " settled " although, all we did was to take a free catalogue from them and never actually bought anything from them. So it's two for and two against, is that good or what??. regards

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I think you get a free months subscription, then you have to cancel.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Here we go, still no response from the Post Office as to when the recorded letter was delivered. How do they stay in business, bring on the Germans!!. However, I have today received from Link Financial, dated 23rd January the following. Personal info removed:

 

You have recently made a request under Section 77/78 for copies of various documents.

 

As you are aware LINK FINANCIAL purchased your debt from CAPITAL ONE BANK (EUROPE) PLC on December 19th 2008 and as such we do not always hold this documentation. We have requested a copy of the agreement and the most recent terms and conditions your account was operated under from CAPITAL ONE BANK (EUROPE) PLC and look forward to sending this to you in the near future, however please be advised that this can take up to 30 days to provide.

 

No administration charge has been applied to your account at this time and therefore any payment made with your request has been applied to reduce your outstanding debt. However where cost is incurred by Link for the provision of any statements by the Vendor we will pass these charges on to you.

 

Your account has been put on hold for the next 14 days for you to contact this office with further details as requested above.

 

Comments please as to the next course of action.

 

Incidentally I have registered with a company called Annual Credit Report, at a cost of £3.97 per annum and have received a full credit report which shows exactly the same as the Experian report mentioned above with no mention of the other accounts also shown above. regards

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When the 12 + 2 days have passed they are in default & cannot enforce anything. They cannot add charges nor extend the period to 30 days. In short they are talking utter bullsh*t. You will be within your legal rights to stop any payments until they fullfill their legal obligations.

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If you do not receive the CCA within the timeframe, send the idiots the following letter;

 

Account In Dispute

 

Ref:

 

 

 

Dear Sir/Madam

 

 

 

Thank you for your letter of xx/xx/xx, the contents of which have been noted.

 

You have failed to respond to my legal request to supply me a true copy of the original Consumer Credit Agreement for the above account.

On **DATE** I made a formal request for a true signed agreement for the alleged account under consumer credit Act 1974 s77/8. A copy of which is enclosed for your perusal and ease of reference.

You have failed to comply with my request, and as such the account entered default on **DATE**.(12+2 days after you sent the CCA request)

The document that you are obliged to send me is a true copy of the executed agreement that contained all of the prescribed terms, all other required terms and statutory notices and was signed by both your company and myself as defined in section 61(1) of CCA 74 and subsequent Statutory Instruments. If the executed agreement contained any reference to any other document, you are also obliged to send me a copy of that document.In addition a full statement of this account should have been sent to me detailing all debits and credits to the account.

 

Furthermore;

 

You are aware that the Consumer Credit Act allows 12 working days for a request for a true copy of a credit agreement to be carried out before your client enters into a default situation.

This limit has expired

 

As you are no doubt aware section 77(6) states:

 

If the creditor fails to comply with Subsection (1)(a) He is not entitled , while the default continues, to enforce the agreement.Therefore this account has become unenforceable at law.

 

As you have Failed to comply with a lawful request for a true, signed copy of the said agreement and other relevant documents mentioned in it, Failed to send a full statement of the account and Failed to provide any of the documentation requested.

Consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS.

 

Furthermore I shall counterclaim that any such action constitutes unlawful harassment.

 

Please note you may also consider this letter as a statutory notice under section 10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect.

This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies.

 

Should you refuse to comply, you must within 21 days provide me with a detailed breakdown of your reasoning behind continuing to process my data.

It is not sufficient to simply state that you have a ‘legal right’; You must outline your reasoning in this matter and state upon which legislation this reasoning depends.

Should you not respond within 14 days I expect that this means you agree to remove all such data.

Furthermore you should be aware that a creditor is not permitted to take ANY action against an account whilst it remains in dispute.

The lack of a credit agreement is a very clear dispute and as such the following applies.

 

* You may not demand any payment on the account, nor am I obliged to offer any payment to you.

* You may not add further interest or any charges to the account.

* You may not pass the account to a third party.

* You may not register any information in respect of the account with any credit reference agency.

* You may not issue a default notice related to the account.

 

I reserve the right to report your actions to any such regulatory authorities as I see fit. You have 14 days from receiving this letter to contact me with your intentions to resolve this matter which is now a formal complaint. I therefore request a copy of your official complaints procedure which you are obliged to supply.

I would appreciate your due diligence in this matter.

I look forward to hearing from you in writing.

 

 

Yours faithfully,

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WOW!! Right, I will create this letter immediately but I am still concerned that I still don't know the exact date upon which my recorded letter was delivered. Please excuse my caution and naivety in this matter but I am on completely new ground here. I am truly in your debt for all your valuable advice ( you won,t sell me on as well will you? ). kind regards

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No administration charge has been applied to your account at this time and therefore any payment made with your request has been applied to reduce your outstanding debt. However where cost is incurred by Link for the provision of any statements by the Vendor we will pass these charges on to you.

 

 

Cheeky beggars, your letter clearly stated the PO was for the CCA and not for the account.

 

They can't charge for the statements surely?

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Here we go, still no response from the Post Office as to when the recorded letter was delivered. How do they stay in business, bring on the Germans!!.

 

 

have you tried track & trace on the royal mail website?

also, gives you an electronic view of the signiture

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I have today received the following letter from Experian. I took advantage of their free 30 day offer and entered only name, DOB, addresses and dates at those addresses and card details. At no time did I give any info on my wife or ask for her to be included in my affairs. My wife has in the past and still does enjoy an exemplary credit rating and has healthy limits on her cards. At no time has my wife been involved in my debt position, as previously stated my debts were incurred in running a failed busines ( in my name only ) and apart from a joint commitment to living costs my wife has NO association with any debt incurred by me. Is this an attempt by Experian to help its customer companies to find someone else to chase. As stated, at this time my wife has an exemplary credit rating and healthy card limits and I am concerned that, by implication, she could be dragged into my position.

 

Letter headed MR/MRS?

 

Dear Mr/Mrs

 

MR............... has told us that you share a financial connection and that you have agreed that this connection can be recorded by us. We have therefore noted a financial association between you on both your credit reports. This means that lenders may take into account financial information held by Experian, in either of your names when either of you applies for credit.

 

This association will stay on our records until either of you tell us that it no longer exists. This would normally be the case if you no longer formed a financial unit, are no longer sharing personal financial commitments and assets or living together at the same address as partners or a married couple.

 

The record of a financial association helps bankers to get a fuller picture of your joint financial history and allows them to make better-informed decisions when either or both of you apply for credit. If you have not agreed that this information can be supplied to us, or do not believe that an association exists, please contact us at the address at the topright of this letter,quoting the reference givem (top left).

 

If you would like to mntor your credit report and reassure yourself that all te details it contains remain accurate and upmtodate, you an take a free 30-day trial of CreditExpert, our online credit monitoring and identity fraud protection service. You can view your Experian credit report for free at Experian Credit Expert.co.uk

 

CreditExpert allows you to see your Experian credit report as often as you like and sends text or e-mail alerts whenever there is a significant change to the information it contains. This warns you if somebody is trying to apply for credit or money in your name. We hope you find it useful.

 

Yours sincerely

 

Customer Help Service

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