SAR request returned - asking for sig

[Perdita]

I sent a SAR to HSBC for my credit card charges and they have returned it to me because the letter wasnt signed - is it ok to sign it?

They have also returned my postal order as they state they will waive the fee - bonus or hidden agenda?

Many thanks

[creditcardmug]

Dont sign anything 42 Man has a letter for this im sure he will be on soon.

[palomino]

The fee is maximum fee and doesn't have to be charged by the creditor. Count yourself lucky.

The creditor still has to comply with the request though.

 

As far as the signature goes you could point out to them that they have been happy enough to send all previous mail to you at the address you are using so why the request for a signature now?

[rory32]

If they want proof of I.D. then you can always send them an old statement or a utility bill. There is no requirement in the Act for you to send a signature nor indeed is there any legal requirement for you to sign letters.

 

As palomino has stated they can waive the fee if they want, however the 40 days is still ticking from the receipt of your SAR.

[huggy41]

if unsure sign with a bold marker pen the big thick ones

as they are made of dye and not ink (ink stays in 1 place dye does not so can not be coppied and pasted it show up big stlyle just don't ask how i know

[42man]

wrong letter !!

[palomino]

42man, this was a sar. Your letter needs amending.

[Perdita]

Thanks guys - is there supposed to be a letter showing somewhere??

[Perdita]

42man - was there supposed to be a letter on one of the posts?

[42man]

You could edit this to suit or await until they fall in default of the 40 days for your request....

 

Dear Sirs,

 

Re Subject Access Request made under the Data Protection Act

 

Thank you for your letter dated xx/xx/2007 the contents of which are noted

 

In your letter you make reference to requiring my signed authorisation before you comply.

 

If it is for Data Protection purposes then i can happily supply you with documentation to substantiate my identity to you.

 

However please note that to date you have happily sent statements and correspondence containing extensive sensitive private information to my address. I have to ask if you are concerned that you are corresponding with the correct person why has it taken so long to raise this?

 

As you are aware, disclosing data without adequate checks of identity is contrary to the 7th principal of data protection, listed in schedule 1 of the Data protection Act 1998:

 

7. Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

 

My subject access request was made on xx/xx/2007 and the 40 days for your compliance expire on xx/xx/2007. I note that there is no provision that removes the requirements of the act to provide this information on time, even if you are unsure of my identity.

 

i look forward to receiving the documentation requested

 

Regards

[42man]

you might find this useful Perdita...

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

[Rooster-UK]

You can also add to the letter....

 

You now have (XXXX) days left in which to comply with my request. The clock is ticking!

 

Regards, Rooster.

[Perdita]

Thank you once again for your time - yes very useful templates and now I know where to find them