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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
    • The streaming giant also said it added 9.3 million subscribers in the first three months of the year.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Nursing Counts - please show your support.


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Hi folks,

with a general election just around the corner, and a struggling NHS service, please show nurses your support.

 

This is from the Royal College of Nursing Campaign, Nursing Counts.

 

This General Election is going to matter; not just to your working life as a nurse but also to the lives of your patients. The coming months will see politicians of all parties set out their vision for the care of future generations. @mx_325Dr. Peter Carter

Whatever happens over the next few weeks, the nursing voice must be heard. It's becoming clearer and clearer that after this election, in this new decade; fundamental decisions about the future of healthcare will be taken.

With an average of over 1,800 nurses and healthcare assistants living and voting in each constituency, parliamentary candidates and political parties know that the nursing family is one they cannot afford to ignore.

Whether or not you have a politician knocking on your door, it is up to us as nurses to make our voices heard in the debates over the future of the health service.

To recognise the sheer importance of this election, we have launched our ‘Nursing counts' campaign and with it, this exciting new website. From this site you'll be able to sign up to our manifesto pledges, send them on to friends and family, upload photos, watch our latest films and interact with Twitter and Facebook.

Nurses represent one of the largest and most significant voting blocs in the UK, if we use our voice to stand up for quality care, for sustained investment and for the bright future that we know patients deserve, we will make a difference.

Politics counts, votes count, nursing counts.

 

PRIORITIES

1. Standing up for staff who speak out.

Nurses and healthcare staff need to be confident that their concerns over failures in patient care will be heard. All healthcare organisations should be required to hold a register of staff concerns that must be reported to their board regularly and made available to the public.

2. Safer staffing levels.

To ensure nurses and other healthcare staff have the time needed to give patients the dignified care they deserve, there must be the right number and right balance of nursing staff on the wards. The RCN wants to see regular staffing reviews, which are then reported to trusts boards, to guarantee safe staffing numbers and the highest level of quality care for patients.

3. Give Nurses the time to train.

Quality patient care needs healthcare workers who are continually trained to the highest level. All too often training budgets are under pressure or staff have to learn in their own time. Improved training and regulation for healthcare assistants and support workers must be a priority. The RCN is calling for the regulation of healthcare assistants and for every nurse and healthcare worker to have protected training time as part of their continuous professional development.

4. Protect the Nation's Health.

Specific resources need to be targeted at reducing health inequalities by providing public health information, tackling the root causes of ill health and promoting healthy lifestyles, with a particular focus on smoking, obesity and alcohol abuse. The RCN is calling for a single mandatory code to better regulate the drinks industry to minimise the dangers and healthcare costs associated with excessive drinking.

5. Improve Care for those with long term conditions.

Improve care for patients with long-term conditions by supporting and investing in specialist nurses. The RCN is calling for every patient with a long term condition to have guaranteed access to specialist nursing care.

6. Sustain Health Care Investment.

In order to ensure a first class health care system that delivers the highest level of care to patients, there needs to be sustained investment in services, staff and facilities. The RCN is calling for current levels of health care spending to be maintained in order to ensure patients continue to receive the care they deserve.

 

Royal College of Nursing - Nursing Counts

 

Please show us your support.

Thank you.

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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  • 4 weeks later...

Giving this post a bit of a bump!

 

Friends, family, members of the public can support this, not just nurses.

Anybody who has had dealings with the NHS as it is today can sign it and hopefully we can bombard the Government to sit up and listen and make positive, sustainable changes.

 

We have the opportunity here to do something positive, lets not waste it please.

 

Please show your support here

Royal College of Nursing - Nursing Counts

 

Big Big thank you.

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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Done.

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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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