Marc Gander - The Consumer Survival Handbook

A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.


Patricia Pearl - Small Claims Procedure - A Practical Guide

An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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  1. The Consumer Survival Handbook - Available from Amazon

    With the help of two members of the Site Team we have put together a handbook which we hope will be of use to anybody using this forum especially newcomers.

    Even people who don't use this forum may well find that it contains useful practical information on how to be a savvy consumer.

    It is available in Kindle format only and you can find it here at Amazon ...
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  2. iPhones - not if you are serious about your consumer rights.

    One of the most important rules about dealing with companies is that you should always record your calls.

    You can record your calls on a landline using a truecallicon recorder for instance, but as more and more people use mobiles, you should be prepared to record incoming and outgoing calls on your mobile phone.

    With an Android phone this is easy. Android phones are very flexible. You can get several excellent free apps on the Google play store. I use something called (imaginatively) ...
  3. Using a Heart Rate Monitor

    The whole business of using a heart rate monitor is about knowing what is your maximum heart rate and then exercising in a way which gets your heart beating to a certain percentage of that maximum.

    Most books talk about heart rate zones

    This means:
    zone 5 - >91% HR max
    zone 4 - 83% to 90% HR max
    zone 3 - 75% to 82% HR max
    zone 2 - 66% to 74% HR max
    zone 1 - 60% to 65% HR max

    Some books talk about 6 zones - divding the >90% ...

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