Banana Shack
I have read many stories about customers attempting to buy goods online where the product has been mis-priced. Some succeed, whilst others get their order refused.
There is no obligation by a retailer to fulfill an order unless they actually accept an order and inform the customer the order has been accepted as the contract is made when the order is accepted.
But this company not only rejected my order for a trolley bag (priced at £0.00p) they reported me to the Police for fraud - sending me an e-mail confirming this!
I understand the law sufficiently to know they don't have a legal leg to stand on. But I wonder what yarn they may have told Police in order to persuade them to investigate a non-existent 'crime?
There is no obligation by a retailer to fulfill an order unless they actually accept an order and inform the customer the order has been accepted as the contract is made when the order is accepted.
But this company not only rejected my order for a trolley bag (priced at £0.00p) they reported me to the Police for fraud - sending me an e-mail confirming this!
I understand the law sufficiently to know they don't have a legal leg to stand on. But I wonder what yarn they may have told Police in order to persuade them to investigate a non-existent 'crime?
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written by Mr lex, February 04, 2009
By Pterodactyl on 11th December 2008, 12:44
DO NOT TOUCH BANANA SHACK WITH A BARGEPOLE!
Since I placed an order with this company I have been plagued by phone calls from many different companies - all are calling me on a number that I have only ever given out once - and that was to Banana Shack.
My suggestion is to get a free VOIP number (from SIPGATE) to give to companies when you place orders. Effectively, a throwaway number that you can cease if you get annoying phone calls!
Better still, if you get a personal number (070xx) you can redirect any calls on that number back to the company and let them receive receive their own annoying calls!
DO NOT TOUCH BANANA SHACK WITH A BARGEPOLE!
Since I placed an order with this company I have been plagued by phone calls from many different companies - all are calling me on a number that I have only ever given out once - and that was to Banana Shack.
My suggestion is to get a free VOIP number (from SIPGATE) to give to companies when you place orders. Effectively, a throwaway number that you can cease if you get annoying phone calls!
Better still, if you get a personal number (070xx) you can redirect any calls on that number back to the company and let them receive receive their own annoying calls!
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In legal terms, the advertised price is not an 'offer' but merely an 'Invitation to Treat'. It is actually the prospective purchaser of goods who makes the 'offer' - in the case of goods on the internet then the 'consideration' offered will be the price at which the goods are shown on the website.
The department store wrongly puts on a label saying the item is £0.00p. You go up to the sales desk and offer £.00p and the department store seller says 'NO'. Would that constitute fraud by the prospective purchaser? Of course not!
Of course, if you saw the item priced at £0.00p in the store and you removed the item and took it out of the department store without offering payment of £0.00p, then I have no doubt that would be theft!