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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Barclays Bank > The Woolwich


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 21st June 2007, 12:30   #1 (permalink)
welshcakes
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Default Has anyone been sent more than 6ys of statements/charge list for a Woolwich Account?

This problem semms to come up repreatedly regarding The Woolwich.

I know it has been established that Barclays do indeed hold account transaction for Barclays accounts well over the 6 years (most posts indicate Barclays admit through various correspondence to retaining 12 years worth of accessible info).

However, Barclays t/a The Woolwich appear to be stating that Woolwich account info is only retained for 6 years maximum. I personally do not find this plausible however I think it would be of massive assistance to Woolwich claimants if we could get some real confirmations posted from Woolwich customers who have applied for, whether through a standard S.A.R - (Subject Access Request) or their own endeavours, statements or a list of charges exceeding 6 years.

Would everyone who has received such, post how they managed to successfully get hold of 6yrs+ charges list? -

Was it through a specific letter they wrote, quoting legistlation?
What initial response did Barclays/Woolwich give in an attempt to mislead them?
Anything that Barclays/Woolwich wrote (post in "" "") when they finally conceded and provided +6yrs - a letter quote that we can quote back to them to force them into providing these charges for current/future claimants?
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Old 25th June 2007, 14:13   #2 (permalink)
majorclanger100
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Default Re: Has anyone been sent more than 6ys of statements/charge list for a Woolwich Accou

Hi Welshcakes,

I haven't yet heard for definite that Woolwich can't provide me with account details prior to 2000 but I've S.A.R - (Subject Access Request)'d them for 1995 - 2000 and haven't yet had a response (well over 40 days now ).

I don't remember having seen any posts on the forum from anyone who has successfully got details prior to six years? It's very annoying as I know the charges for that period would probably allow me to buy a small country if I claimed them back....

Ho hum....
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