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26th May 2006, 18:04
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#2 (permalink)
| | Classic Account Customer | Re: Woolwich passed the 40 days allowed!!! send them a letter, regardless of the conversation you had (these good intentions tend to fall by the wayside once the customer is no longer on the phone) giving the 7 days to comply. Failure to comply will mean you escalate the matter into a complaint to the Information Commissioner and/or action in the County Court. |
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26th May 2006, 18:23
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#3 (permalink)
| | Site Team
Watch out, there are Claims Touts about! Cagger since
: Mar 2006 I am in: ...the "get Lisa and Kris out" camp!!!
Posts: 6,471
| Re: Woolwich passed the 40 days allowed!!! I would agree with mahala, however, include in the letter the details of your telephone conversation including the name of the person you spoke to, and say that you expect to receive the information within the promised timescale, or you will take enforcement action.
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Alan, Derby, UK. Help keep this site open by buying one of these great resources: Postage £1 - Delivery in the UK only. Click on the above link to place your order - payment by Paypal. _________________________ _______ Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member. DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY. Advice given is purely my opinion, and is not based on any legal training. |
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27th May 2006, 14:30
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#4 (permalink)
| | Basic Account Customer | Re: Woolwich passed the 40 days allowed!!! Ok i put in the post today this letter:
"The Woolwich
Watling Street
Bexleyheath
DA6 7RR
Dear Sir/Madam
Account: XXXXXXXX
On 27th of March 2006, a recorded delivery letter from myself was received and signed for at your address above. This letter asked for information on the above mentioned account under the data protection act of 1998. The request was for a list of transactions and charges for the past 6 years applied to the above account.
You have failed to provide a complete list of transactions and charges.
Accordingly, I have to tell you that you have not yet complied with your obligations under the Data Protection Act 1998.
The time for compliance with my request has now expired. If you do not comply fully with my Subject Access Request within 7 days, I shall apply to the County Court for an order to enforce compliance, together with damages at the discretion of the court.
Yours faithfully,"
Hopefully that will shake them into some action¬ |
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31st May 2006, 14:15
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#6 (permalink)
| | Basic Account Customer | Re: Woolwich passed the 40 days allowed!!! i have ome back from sending my first letter to bexleyheath asking for my £624.50 back, so watch this space 14 days from friday and the LBA goes out.
The less they know their ass from their elbow is all the better for us, from other threads i expact this claim to end up in court without the woolwich showing up to defend it!
would be nicer if they just aid up though! |
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31st May 2006, 15:38
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#8 (permalink)
| | Basic Account Customer | Re: Woolwich passed the 40 days allowed!!! The 8% interest add up to £108, and yes it would be nice to get back.
But if i had the choice of £624.50 next week, or £732.50 in another 6-8 weeks time, plus a further outlay of £120 court costs on my part (although i will get this back) i would accept the £624.50.
But in saying that, i will not accept a partial payment, i want all my money back (£624.50)
if it comes to anything less than that it goes to court and the 8% gets added plus costs, so hopefully the back will see this and realise that by paying me my £624.50 they will save themselves a further £228 in interest and court costs.
That would mean paying out roughly 33% MORE than my initial claim! a good banker would see this and cut their losses! |
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31st May 2006, 15:53
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#9 (permalink)
| | Platinum Account Customer
Watch out, there are Claims Touts about! Cagger since
: Apr 2006 I am in: Kent
Posts: 1,402
| Re: Woolwich passed the 40 days allowed!!! I think you have too much faith in the bank, but it shows you're a nice person!!!  |
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31st May 2006, 20:46
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#10 (permalink)
| | Basic Account Customer
Your bank owes you an awful lot more money than you realise See here Cagger since
: Mar 2006
Posts: 37
| Re: Woolwich passed the 40 days allowed!!! maybe i do have too much faith LOL
But the quicker and easier it is for me the better, as long as i get my full payment |
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