Woolwich Fax Number?

silentnight · 31st March 2007, 22:43

Hi there
Does anyone know the Woolwich's Fax number for their Churchill Place? I have sent a PAR letter to my local branch (Recorded Delivery) today and would like to fax a copy of it to their head office. Also does anyone know if the 14 days we allow is not including week-ends and bank holidays. I presume it is but just checking anyway?

Vicky

CAZKATJOE · 31st March 2007, 23:13

Hi silentnight

The 14 days include weekends and bank holidays, it is 14 days from the date on you send, not the day they receive.

Hope this helps.
Caz

silentnight · 31st March 2007, 23:19

Thank you, for this, great that we have Easter in between. Less time for them, more for me. Are you in the process of claiming too?

CAZKATJOE · 31st March 2007, 23:29

Hi

Yes i am, they have until Thursday before i start court proceedings, so i am getting really nervous.

I have not had a response from them so once my post has been on Thursday, if I dont get a full and final settlement offer i will put in my claim.

I am claiming for nearly £3K which is alot, I thought it would be for about £600 so i was a bit shocked.

Caz

jster$$$ · 1st April 2007, 11:02

hi silentnight. the woolwich have 40 days to respond to your S.A.R - (Subject Access Request) not 14. please read up as much as possible the FAQ are a great help also read as many threads as you can as they helped me soooo much

welshcakes · 1st April 2007, 22:31

Just to add, I've been advised (on here with thanks) to give the full 40 + 2 postage days ie 42 days for you to physically be in receipt of your statements/charges sheet before they are deemed in breach of Data Protection Act.

silentnight · 1st April 2007, 22:48

Quote:

Originally Posted by jster$$$

hi silentnight. the woolwich have 40 days to respond to your S.A.R - (Subject Access Request) not 14. please read up as much as possible the FAQ are a great help also read as many threads as you can as they helped me soooo much

Hi there thank you for taking the time to reply to my post, however, the letter I have sent is the PAR (Preliminary Approach for Repayment Letter) not the Data Protection Act Letter which does require 40 days for a reply. I already have my bank statements so did not need to do this stage. Many thanks for your help so far.

silentnight · 1st April 2007, 22:53

Quote:

Originally Posted by welshcakes

....... give the full 40 + 2 postage days ie 42 days for you ......

Thank you for this advice, are you suggesting that I need to leave 14 days plus the 2 extra for postage, (I am at the PAR stage as I already have bank statements). I managed to fax a copy to their head office today, also is this period extended due to the Easter break? Many thanks for your help.

CAZKATJOE · 2nd April 2007, 12:38

as far as i am aware it is 14 days, you do not need to give them extra time for postage, i certainly havnt.

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