Here we go

ascot-4 · 17th May 2006, 22:20

OK, earlier this week I sent your standard letter requesting details of their charges (no £10 included) to the woolwich. I got a reply today (2 days later) and I have been charged £3,350 + OD interest of £16.61.

I am sending a letter requesting a refund on 18/05.

wish me luck - I will keep you posted, if you can give me a timeline of what is to come...

Overdrawn · 17th May 2006, 22:42

Hi, Welcome to the forums and good luck with your claim (although no luck or skill is actually required in this game)

Once you have posted your prelim letter you have 14 days until you need to send the LBA. Use those 14 days wisely...read around the forums and get clued up on everything. Start with the FAQ's and familiarise yourself with some current cases.

If you have any further questions then please use this thread (it's your own personal diary) and the help will come flooding in!

Once again, a very big welcome to you

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