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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Barclays Bank > The Woolwich


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 22nd March 2007, 23:04   #1 (permalink)
CantTakeanymore
Basic Account Customer
 
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Default CTA v Woolwich Here we Go then.....

Hi to all,

I cant put this off any longer, I've absorbed about as much as I'm going to at present, there's nothing more to do now than to dive in......

I must add that if I hadn't come across this forum, with all the brilliant advice to be had, and the support everyone in general, I think I may have either ended up as a very tentative starter on this journey, and most certainly would have faulted at the first sign of muscle flexing done by my bank. Its by reading the case studies of everyone before, and the knowledgable constructive advise from those of you in the "know" about theses dealings, I feel quite empowered and rearing to take back whats rightfully mine, and what has caused a great deal of misery to my family over the last 10 or so years...........

Watch this space I will report back .......

Georgi

Last edited by CantTakeanymore; 25th March 2007 at 21:15.
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Old 23rd March 2007, 10:50   #2 (permalink)
welshcakes
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Default Re: Here we Go then.....

HI Georgi

I think many of us will be reading your opening post and nodding, knowing exactly how reluctant and resigned you felt before signing up for this site - it's a massive boost to courage and optomism isn't it!

Start a thread like CTA v Woolwich so you can keep us updated on each step of your claim.

Nice to see you albeit virtual!
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Old 25th March 2007, 21:13   #3 (permalink)
CantTakeanymore
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Default Re: CTA v Woolwich Here we Go then.....

Im sorry if this is duplicated in the forum, my pc just went crazy opened a million copies and froze...aggghh

Back to important issues, I ned to ask what is probably a really stupid question, but is the Data Controller for the Woolwich the Data Controller for Barclays and is that who I send my Data Protection Act to?

Once again, terrific site and helpful people Thank you

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Old 25th March 2007, 21:51   #4 (permalink)
welshcakes
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Default Re: Here we Go then.....

Yes, for your Woolwich claim, you send to Barclays Data Protection.

I sent mine to Peter Townsend as it's always nice to have your letter addressed to a certain person so that they have to accept responsibility for where it goes next!

Barclays Data Protection
Barclays Bank Plc
Radbroke Hall
Knutshall
Cheshire WA16 9EU
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Old 26th March 2007, 11:42   #5 (permalink)
CantTakeanymore
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Thumbs up Re: CantTakeAnymore v Woolwich ...Here we Go then.....

Thanks Welshcakes for your support.....its quite scary specially asI havent been able to rustle up a parachute account....(details are on my post on HSBC forum).

Im letterally poised trying toprint off the dpas and fill in the details but Im still hesitant, really want to make sure I do it right....lol
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Old 26th March 2007, 13:04   #6 (permalink)
welshcakes
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Default Re: Here we Go then.....

Just use one of the template letters for the basic S.A.R - (Subject Access Request) request. If you're having problems getting a parachute account because of poor credit or unemployed etc, have you tried going online to Alliance & Leicester? You just need to have £500 going in each calendar month (and it doesn't have to be wages, it can be benefits, they don't require you to specify). You get a visa debit/cheque guarantee/cashcard card, cheques book and online/tele/branch banking which is also linked to the post office so you can bank through your local post office counter. You can apply online and they normally email you within 24 hrs with a yes or no.

I don't work for them lol, but I got my parachute with them recently. Also if you have really bad credit, I think you can still get a basic account with places like the Co-Op but obviously just a bank account with a cash card.

If you get at all worried about which letter to send, where to send, PM me and I'll send you my letters for you to copy and paste into Word.
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Old 23rd May 2007, 14:04   #7 (permalink)
CantTakeanymore
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Smile Re: Here we Go then.....

Hi,
I hope you dont mind me taking you up on your previous offer of help, as I am in a quandry as to my next move with the Woolwich.
I sent off 3 x S.A.R - (Subject Access Request) requests by recorded post to Woolwich, HSBC, and Barclays on April 10th.
I received a acknowledgement reply from Woolwich on 13th, then amore detailed reply on May 14th.

In it they included a 2 page list of charges incurred on my now current account, but on another page showed just one entry for my previous current account which was closed a few years back,( I'm not actually certain of the date. )

Following on from that was a final page cwhich consists of an offer in Full and Final settlement and quotes both my upto date and closed account numbers as the reference for the offer.

The offer made by the way does not even cover the list for the current account charges let alone adding on any owing from the pnow closed account.

Im not sure therefore which action to take. Do I send a Data Protection Non complience letter for the info I feel they have neglected to include, or do I send a letter rejecting their offer but accepting it as part payment and requesting at the same time the Full details as per my S.A.R - (Subject Access Request).

I dont want to get it wrong and give them any excuses or let outs.

any advise I would be very gratefull


regards

Georgi
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