no statements

[kellie36]

hi, have begun to take action at last and sent off my first letter requesting statements on 11th feb 07. received letter from bank on 12 march saying it was being looked into. have now received a letter dated 13th march offering me £1000 in full and final settlement. i havent rec'd any statements yet but i know my claim will be in excess of £2000. so, i am not sure what response i should now send them as the 40 days does not expire till next friday.
any help would be greatly appreciated!

[happyolddog]

Hi Kellie,

Please use the template letters in below link.Refuse their offer.It is a pittance of what the have taken from you.

Please find your banks forum, read some of the successes.then start a thread in there,I and others can monitor and advise you as you need it.

[kellie36]

hi, thanks for the quick response. i did look at the letters and they all require me to put in a figure that i am claiming for, this is when i got confused because i havent calculated that out yet due to not having statements. should i just adapt the letter to suit ie take out the bit about total outstanding?
thanks again.
kellie

[hedgey06]

Originally Posted by kellie36

hi, thanks for the quick response. i did look at the letters and they all require me to put in a figure that i am claiming for, this is when i got confused because i havent calculated that out yet due to not having statements. should i just adapt the letter to suit ie take out the bit about total outstanding?
thanks again.
kellie

Hi Kellie, you're best off geting all your statements from your relevant bank before you send the preliminary letter to them. To get your statements, download and complete the Subject Access Request (S.A.R - (Subject Access Request)) that you'll find in the templates section of the forum. You'll be able to find the appropriate data protection manager's address to send this off to (recorded delivery) in your appropriate bank forum (e.g., nat west, lloyds, etc). Once you have your statements, highlight all the charges and input them into one of the CAG spreadsheets. This then becomes your schedule of charges that you send off with your prelim letter (again, to be found in the templates section) as the first stage of your claim.

Once you feel confident enough, start a thread in you relevant bank forum (e.g, kellie vs nat west). You'll find loads of support and advice every step of the way on here. But make sure you read the FAQ's beforehand.

Good luck!
Hedgey

[kellie36]

hi everyone,
i have sent ltr to bank requesting statements and the 40 days expires on friday. if i dont receive them by then which letter do i need to send out?
thanks

[amandaardley]

hiya
u send a non compliance letter hun, there is a template in the library, i would give them 40 days plus 2 for postage, maybe u could give them a call saying where are they

amandax

[happyolddog]

Hi Kellie.

If by monday they still havn't been recieved use this letter;
Data Protection Act - Non-Compliance - Template Letters

At the same time you can send an estimated account of charges (so if on average every two months you had a £35 charge over 6 years, then the estimated charges to date would be about £1260.
work out your estimate as in the example and send it with the prelim letter.
2. Letter - Preliminary approach for repayment.

Good Luck.
Happyolddog.