panc vs the woolwich

[pandc]

At last after reading varoius threads over the past couple of months I have found the courage to send Data Protection Act letter today!! Yipee!! I have been furious with the woolwich for years. We are a hard working family with 2 young boys who's life has been made extremely difficult due to excessive charges being forced on our account, often resulting in direct debits bouncing as a result of unfair charges causing us to enter a cycle of debt. I'm sure when I get our statements the amount will be thousands so I'm ready to go allthe way. Wish me luck I'll keep you posted!!

[rbrears]

Best of luck pandc - keep us posted

[clairec]

Right, I have just recieved my list of charges from the woolwich. Do I only claim for unpaid direct debit charges or can i claim for forced cheque and forced debit card charges, also returned cheque charges? there is a whole list of different charges and can i claim for them all, or only the direct debit charges. PLEASE HELP!!! I'm ready to set the ball rolling but need to know I'm claiming for the right amount.

	The Direct Debit Guarantee • The Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society. • If the amounts to be paid or the payment dates change, we will notify you three working days in advance of your account being debited or as otherwise agreed. • If an error is made by us or by your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid. • You can cancel a Direct Debit at any time by writing your Bank or Building Society. Please also send a copy of your letter to us. This is a term of your banking contract and you can sue on it.

[barracad]

Originally Posted by clairec

Right, I have just recieved my list of charges from the woolwich. Do I only claim for unpaid direct debit charges or can i claim for forced cheque and forced debit card charges, also returned cheque charges? there is a whole list of different charges and can i claim for them all, or only the direct debit charges. PLEASE HELP!!! I'm ready to set the ball rolling but need to know I'm claiming for the right amount.

Please read the FAQs - it gives guidelines on what you can and can't claim. There is also a step-by-step guide and loads of other important information. After reading through all that and browsing round the forums if you have any further questions please ask, but start your own thread.