Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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15th May 2006, 17:58
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#1 (permalink)
| | Classic Account Customer | GSMGuy v Woolwich Hi all, great site!!!!
Anyway Phoned Openplan a few weeks ago, just out of interest and asked for a list of all chages on one of my accounts for the last six years, plus details of any manual intervention needed...
I was not charged, and received a 2 page list in less than a week... All nicely itemised and added up for me!!!
Total £2530 + interest, which I don't think I have worked out correctly..
So sent 1st letter Rec Del on 2nd May - Confirmed delivered online 3rd May - Got std Openplan letter back dated 3rd May.. Thankyou for taking the time etc...
Then got a letter dated 4th May telling me it had been passed to Barclays...
And finally one last week dated 8th May from Barclays (Mike Brophy again, busy guy!) saying "I am sorry you are unhappy with the charges bla, blah, blah one of my team will contact you as soon as possible"
To date no contact, so my question is, I now have to send LBA, but on what date do I base my 14 days? The day Woolwich received it? (03/05) or the day Barclays got it (08/05)????
Mike
__________________ 30/06/06 - Woolwich - Prelim 02/05/06 LBA 19/05/06, have rewceived offer of £800 for £3172.13 claim, and a further £875 for a claim I have yet to calculate!!! Claim was due to be filed online 02/06/06 but have dona a Data Protection Act to be on the safe side.. Data Protection Act received and amount amended...
13/09/06 Claim filed in County Court... Who finally got round to issuing it 12 days later ... Date of Service 24/09/06
Acknowledgement of service received with intention to defend.... Scary!!!!
30/06/06 NatWest Direct Business Banking and a further Woolich account - All Data Protection Act's sent 28/06/06 Amounts unknown as yet... It will be lots
17/08/06 Cap one - £200 1st letter sent 22/09 Partial refund given, asked for the rest of it..... |
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15th May 2006, 18:03
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#2 (permalink)
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Lueeze
Guest | Re: GSMGuy v Woolwich base the 14 days from the date you sent it! After all its unlikely they will be paying up so easily!
Good Luck
Lou x | |
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15th May 2006, 18:10
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#4 (permalink)
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Lueeze
Guest | Re: GSMGuy v Woolwich ok, interest deducted from your account or 8%
If its the 1st, then use Vampiresses spreadsheet, you can only claim back a % of this that accounts for the charges and not your overdraft spending.
If its the 2nd then theres another Spreadsheet to help you out in the same library but you can only claim this once filing at court...
Lou x | |
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16th May 2006, 16:48
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#6 (permalink)
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Lueeze
Guest | Re: GSMGuy v Woolwich PLEASE READ THE FAQ'S AND SPREADSHEETS!
Sorry, but I have tried to explain for you, but you dont seem to have understood, please do some reasearch on here, type in interest or something into the search bar. If you are totally stuck PM me.
Louise | |
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3rd June 2006, 02:33
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#11 (permalink)
| | Classic Account Customer | Re: GSMGuy v Woolwich Ok, have now sent them a fax as follows::::
Further to your letter of 01st June, received yesterday, I am happy to accept your offer of a payment of £800 as an INTERIM payment, whilst awaiting receipt of the difference between this and the original amount claimed in my letter of 28th April 2006 in which I requested repayment of £2530 plus interest. Therefore, I am happy to accept your offer of £800, subject to a further payment of £1730 plus interest on the full sum. I have amended your acceptance letter, and attach same. Please note that if this is not acceptable, I intend to issue a claim in the County Court via Moneyclaim Online for the full amount plus interest @ 8% pa as allowed by law.
If you are receptive to my settlement offer, then please advise me via fax or email by 4pm on Mon 05th June. If I do not hear from you by this deadline I will file my claim online as advised.
Yours
xxxxxxxx
What do you think??
Mike |
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3rd June 2006, 09:37
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#12 (permalink)
| | Site Team | Re: GSMGuy v Woolwich Sounds fine to me.
__________________ Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer. "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly) www.unsubscribe-me.org www.LOVEstoke.org |
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7th June 2006, 22:33
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#14 (permalink)
| | Classic Account Customer | Re: GSMGuy v Woolwich Ok,
Got a reply today, basically saying, i#we are not going to pay you the £800 as it was offered in full and final settlement, and you have endorsed your acceptance to show otherwise. Therefore our offer is now withdrawn etc. etc...
So I am going to issue online - HOWEVER - one thing I am slightly worries about is, although I have received the full list of charges etc, it was not in response to sending the Data Protection Act request - I merely asked.. I have sent the 1st letter and the LBA, but before I issue, should I do a DPA request for details of manual intervention, in order to further support my case??
Mike |
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16th June 2006, 00:38
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#16 (permalink)
| | Classic Account Customer | Re: GSMGuy v Woolwich Ok, well ion the absence of any advice to the contrary  I think I am gonna do a Data Protection Act request, specifically the manual intervention bit, and when recived, go and issue my claim forthwith...
Comments?
Mike |
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17th August 2006, 12:25
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#20 (permalink)
| | Classic Account Customer | Re: GSMGuy v Woolwich Decided to take a leaf out of Barry's book and email Jeremiah first, prior to issuing claim...
Without Prejudice.
Your Ref: ********, Court Case No. TBA
************** V Barclays Bank PLC (T/A Woolwich)
16th August 2006
Dear Mr Jeremiah,
Further to your recent offer of £875 in respect of the above, and my willingness to accept this as an interim payment, and the refusal by Joanna Carney in Customer Relations to agree to same,
I am writing to you today in the hope that we might be able to agree a settlement on the above, prior to my issuing a money claim online which will incur additional costs.
I have no doubt that you are a very busy man at the moment, what with the number of claims for return of penalties you are dealing with at present.
But, with reference to my claim, I have looked at copies of what appears to be your standard defence and it would appear to be the same as in all of the other cases that I am currently watching on 'the consumer action group' website. I believe that once you have been to court with one then the result will inevitably follow for all of the others where you have the same defence. (I am aware cases will be dealt with on an individual basis and no precedence can be set but we are all paying very close attention to each others’ cases.) I am therefore led to believe, that should I proceed with my claim in the courts, that your defence will be wholly similar to those mentioned.
I note that one Judge has even made a comment on one of the cases allocation questionnaire:
"It is difficult to see how the Defendant, absent any witness evidence, could show reasonableness of charges or details of its costs. Surely there will be a witness. This has a bearing on the time estimate for the case."
This gives me, and my fellow claimants, more confidence in our eventual settlement.
I have attached a spreadsheet which shows the current amount claimed including court fees and interest to date. I have also included a sum of £100.00 for the time taken to prepare my case for court proceedings should it come to that. This is a figure which I am sure the courts would allow following judgement in my favour.
I do hope that this matter can be resolved amicably and that we can both avoid the unpleasant but necessary appearance in court. But I would like to make it clear that I am fully prepared, with the assistance of the 'consumer ac | |