I sent the first letter to The Woolwich on the 13th February.
On the 6th February I recieved a standard letter from The Woolwich saying that they are aiming to resolve this matter by the 6th March, I have today 23rd February received another letter from The Woolwich telling me that they have passed my complaint to H.O Barclays and they will contact me shortly.
In the letter I sent it states that I give them 7 days to return to me all charges or I will recover in the
County Court, at the end of the letter I have asked for an exhaustive list of all charges on the account over the last 6 years.
My question is I cant take the bank to court if I dont no what they owe me so do I just wait until the 40 days are over and if they have not supplied the information report it to the Information Commissioner.