consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-
Come and chat with us here (NB: External site NOT affiliated with CAG)

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Barclays Bank > The Woolwich


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 27th January 2007, 15:52   #1 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Soulfish v Woolwich - Big Claim?

After spending the last 6 months reading up on the unlawful bank charges, I'm going after the Woolwich on behalf of my mum for any and all bank charges they've claimed against her.

I'm also severely tempted to go after contractual interest at their unauthorised overdraft rate of 27.5%.

Sent the Data Protection Act request on 5th Jan 2007 and have just received a statement of charges in the post this morning (Sat 27th Jan 2007). The statement only shows charges from Apr 2001 - Dec 2006, so I'm going to send a letter later asking for any other information that they may be holding (and like others have done, if they say they don't have it ask them when and how it was destroyed) as I'd also like to reclaim anything prior to 2001 (I've read a lot about the statute of limitations and as many others feel that it doesn't apply in this case).

Woolwich handily totaled the amount and from April 2001 - Dec 2006 the charges come to £8,337.33!

Adding on contractual interest pushes this claim up to around £16k-£17k, which pushes it into the multitrack, and of course more risk. Then there's the pre-2001 bank charges that we're going to reclaim, which if they're at a similar level to the post-2001 charges would equate to approx. £14000, and once again adding contractual interest onto that would put it at over £100k!

I need to decide how I want to proceed with reclaiming the charges. I'm almost certainly going to split it into pre and post 2001 charges, but I'm unsure if I should keep each of those claims as one big lump, split them into smaller claims or possibly just limit each claim. Anyone have any suggestions, comments or advice?

If anyone out there has anything that could possibly help (regarding the statue of limitations, contractual interest etc) then it would also be greatly appreciated .

John

Last edited by Soulfish; 15th June 2008 at 14:44.
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th January 2007, 22:54   #2 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Re: Soulfish v Woolwich

Having finally managed to get some time free to calculate the charges properly turns out that the total for the last 6 years with contractual interest is actually £13,549.66. Less then I'd originally estimated as the charges weren't as spread out as I was expecting.

Sending the prelim letter tomorrow with the schedule of charges
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th January 2007, 23:13   #3 (permalink)
Gezmc1606
Basic Account Customer
Default Re: Soulfish v Woolwich

Hi Soulfish

I'm pretty much at the same level as yourself but stuck!! I would love to help you and maybe someday down the line i can. I have read alot on this site but am so stuck and because you do really seem to understand the charge element on this, guess what???, i'm lookin for your help!!!!!

Going by what i received from the Woolwich i'm just so confused about the interest. If you have a look on my thread you'll understand.

Hope you can help and sorry to interrupt your thread!!!
Gezmc1606 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 4th March 2007, 14:22   #4 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Re: Soulfish v Woolwich

Unfortunately I've been very busy recently with family members going into hospital so didn't have time to prepare and send the LBA on the 14th February.
However just got an offer of £1,000 from Barclay's, so will be sending the rejection letter and the LBA out early next week .

Total claim with compound interest now stands at £13,860.50.
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 4th March 2007, 14:25   #5 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Re: Soulfish v Woolwich

Forgot to add that I'm going to be sending off a Data Protection Act non-compliance LBA. Woolwich have only released the last 6 years worth of bank statements, and haven't responded to my request for the rest of the statements (and a copy of the signed contract) made more than 40 days ago.
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 2nd June 2007, 15:00   #6 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Re: Soulfish v Woolwich

Filed the court claim on the 23rd April, and have just received Barclays/Woolwich defense. Its a 15 point defense, and I've uploaded it to some webspace and linked to it below.

Not too sure if its there standard defense for contractual interest - it certainly makes reference to things that aren't in my claim (I didn't use the terms mutuality and reciprocity for instance).

Getting very close now!

Court Doc 1
Court Doc 2
Court Doc 3
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th July 2007, 11:12   #7 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Re: Soulfish v Woolwich

Right - just got a letter from the Court this morning. The claim has been allocated to the Fast Track and I have a directions hearing on 15th August 2007

Just uploading what the Judge has ordered so you can all have a read
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th July 2007, 12:18   #8 (permalink)
welshcakes
Platinum Account Customer
 
welshcakes's Avatar
Default Re: Soulfish v Woolwich

Hi Soulfish

The Defence is pretty standard. I take it you went the MCOL route which may be why the first Defence point mentions the lack of detail in your POC. Did you definitely send on your Schedule of Charges to the court and to Barclays following your online claim? If not, send a copy to the court that's now dealing with it plus one to Barc's Litigat Team at H/O... even if you've already done so, it wouldn't harm to re-send registered to Barcs with a covering letter quoting the Claim Number.

You may also want to write to or ring Lit Team to ask if they want to agree an out of court settlement now that you have a court date (unless they ask, don't specify it's only a directions/prelim).
__________________
3 Active Claims:
Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay
Barclays Refund of Bank Charges (Joint account) - Awaiting court date
Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.


3 Wins :
Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)
HSBC (on behalf of brother)
Settled Out of Court - £3,874.76
Alliance & Leicester (on behalf of friend)
Settled Out of Court - £723.41
welshcakes is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th July 2007, 12:23   #9 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Re: Soulfish v Woolwich

I actually filled at the court since the claim is for around £14,000. Had about 50 pages including the PoC and 9 different appendices(!)

I've uploaded the order from the judge to here. From reading it appears that the Judge has ordered that Barclays have to disclose their costs before the hearing - am I reading it correctly?

John

Last edited by Soulfish; 12th July 2007 at 13:11.
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th July 2007, 12:35   #10 (permalink)
welshcakes
Platinum Account Customer
 
welshcakes's Avatar
Default Re: Soulfish v Woolwich

Oh Blimey John, bet the court staff loved you lol! Well in that case, it is quite clear that Barclay's have not provided a specific Defence to your claim and provided just one of several standard responses.

Great News on the Order - so okay it mean you have to send a copy bundle to B's (and to court) by 24th July.

It's well worth calling B's Lit now and seeking settlement. There is no way they will comply with the Order - yes, you've read it correctly that B's are required to justify their charges by way of a costs breakdown ie Disclosure.

They are basically stuffed thanks to this Order.

Ring them and let us know who said what
welshcakes is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th July 2007, 15:41   #11 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Re: Soulfish v Woolwich

Spoken to both Krysta and Kate on the litigation team and apparently my case has been allocated to Paul Quinn. Trying to get hold of him at the moment but it seems like an impossible task!
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th July 2007, 19:23   #12 (permalink)
welshcakes
Platinum Account Customer
 
welshcakes's Avatar
Default Re: Soulfish v Woolwich

To save on the cost of unfruitful telephone calls, it might be a good idea to start bugging him by email as well
welshcakes is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th July 2007, 00:45   #13 (permalink)
saintly_1
Site Team
 
saintly_1's Avatar
Default Re: Soulfish v Woolwich

court bundles for dummies a nice walkthrough of your court bundle

Peter Rabbit V Barclays**success** post #34 for statement of evidence
__________________
Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (amended just for Bookie)

"How do I...?" A Dummies' Guide to this Forum


FAQ


Forum rules


Consumer Health Forum

I offer help and advice in good faith, based on my knowledge and experience. I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.I do not give advice via P.M's. If anyone can correct my mistakes or improve on my advice, please do.
saintly_1 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th July 2007, 01:36   #14 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Re: Soulfish v Woolwich

Thanks for that saintly_1 . Just putting together my court bundle at the moment. Aiming to get it sent off quickly to force Barclays to settle sooner since the Judge has given them 3 weeks from the date they recieve my court bundle.

One quick question does anyone have any good threads for what extra to include in the court bundle when claiming for contractual interest? Haven't had time to have a good look just yet

Thanks,

John
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 16th July 2007, 15:46   #15 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Re: Soulfish v Woolwich

OK - I've found some stuff that Barclays sent through that I'd forgotten about and hadn't opened. Just looked today and want some peoples second opinions on it. Have a look here for more details.

Thanks,

John
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th June 2008, 14:33   #16 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Default Re: Soulfish v Woolwich

Just had an intresting letter from the court regarding the stay.

It appears that the Judge has ordered the case to be stayed BUT also ordered Barclays to pay £2,000 a month to us until the claim is repaid?!?

Have a read of this and see if you reach the same conclusion
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th June 2008, 14:48   #17 (permalink)
Soulfish
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 25
Soulfish Novitiate
Thumbs up Interesting letter from the Court

Hi Everyone,

I've just received news about my Stay, and wanted to see what people made of it.

It appears that the Judge has ordered the case to be stayed (as I expected), but he also appears to have ordered the bank to pay £2,000/mo until the case is resolved or the full ammount being claimed is paid back.

Have a read of this letter to see what I mean.

Is my interpretation correct? Anything I should/shouldn't do?

Thanks,

John
Soulfish is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th June 2008, 14:54   #18 (permalink)
gni03349
Gold Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2008
Posts: 429
gni03349 Novitiate
Default Re: Interesting letter from the Court

Well... without knowing any of the details, it is saying that you took them to court, and you are £2,000 per month better off, but you have to pay your own costs (mind you, I'm sure it's nowhere near 2 grand.. or I would hope not).

Only thing I suggest is to check your balance carefully up to and including the 31st July to make sure they pay, and in subsequent months, and if not... back to the court.

Nice result.. whatever the original problem was.
gni03349 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th June 2008, 15:04   #19 (permalink)
saintly_1
Site Team
 
saintly_1's Avatar