Hi lisa
Sorry you haven't had any post replies, I have only come across your thread as it's moved to the top of the Woolly page!
As long as you have been following the template letters and timescales on the site, you have nothing to be nervous about (which is easy for me to say I know!).
As you probably know from reading other Woolly posts, the last minute defence thing is typical of this bank's reaction so take comfort that they are following a pattern of response that has seen cases before yours go on to be successful.
With regard to claiming for an account that has been closed for a few years the answer is a definitive yes, you can still claim though I'm unsure about whether the 8% is added up to present day or only til the date you closed the account (or did they close it?) Someone will be along soon to clarify that.
Well done for getting this far and be happy and calm about it, not worried, you will soon be getting
your money back!
