Hi ya all,
I decided to join in the fun after reading through this forum a while back.
Sorry its taken me soooo long to post about it on here, not had nearly enough time to do anything!
What I have read has been extremely pleasing and reassuring. This is obviously a nervous journey for a newbie and as I have seen on other threads the support is amazing. Without the help of you guys I'm sure many on here would have bottled out and walked away with only a fraction of what they were owed.
OK I'm gonna spell out what I've done so far, hopefully I've done it correctly, I'm happy to accept any criticism if you think its due though! I'll take it as advice not offence!
Firstly I sent of my prelim early September with a schedule of charges, I have almost all of my statements so didnt need to send of for those! (I was missing 4 for the 6 year period and couldnt be asked to wait for those then find out I didnt incur any charges, to be honest its only recently I've been slacking and the statements I was missing are old ones.) The charges were approx £1500.
I recieved the standard letters "sorry to hear you are unhappy" etc. and the letter saying its been passed on to Barclays Head Office, I had 2 letters from, one said they hope to resolve this matter within 8 weeks!!!!
I then got slack again (I was busy -honestly, family problems etc!).
I had opened a new bank account and cancelled all my Direct debits with the Woolwich, my overdraft is for £1500 and that was maxed out all bar a few pounds. I thought rather than pay it back they can wait and when they settle it can clear the Overdraft. What I forgot about was the interest they charge on the overdraft, that soon took it over the £1500 limit and then they start charging me per day for being over my Overdraft limit.
The way I see it though is that the whole of my overdraft is only overdrawn because they have taken money from my account unlawfully therefore they can go whistle for the interest and new fee's they are charging me as well!
I then sent my LBA and added about the above (but worded more appropriately!), I sent to both Barclays and the Woolwich (Open Plan) just to make sure someone got it! I have since recieved a letter from Open Plan in Clacton saying they have contacted Barclays and they say my claim is still being investigated. I am today replying to Open Plan stating that my main concern at the moment was they are still charing my account whilst it is in dispute.
The 14 days is up on Monday so I'll be doing the MoneyClaim thingy then! LOL
Blimey I waffled on a bit then didn't I? Hopefully you'll get the jist of it.
If you got this far - Thanks for reading
Good luck everyone Steve