*WON* traceyrmj against Woolwich... bring it on! *WON *

[traceyrmj]

waiting and waitign and waitign for my statements, they have acknowledged my letter and returned my cheque but as yet nothign to work on but the one year of statements i can access online ( oh and they have added £105 in charges this month alone ) in the last year ( given that we spent half of it in credit for goodness sake!) they owe us about £700 already, cant wait for the rest of the statements.... 20 days and counting

[closey]

They do seem to wait as long as possible before sending out the statements. Good luck with all.

[traceyrmj]

closey, see in your sig you had to file a warrent? what does that mean, do i understand correctly that they lost the court case and even then still didnt cough up :o no! am prepared to take them to court but didnt think id have to worry about sending in the bailiffs

[closey]

It means they didn't acknowledge or defend my claim, therefore I filed judgement and issued a bailif court warrant against them. The money isn't in my pocket yet, but I'm nearly there!

[traceyrmj]

OMG they didnt even bother to defend the claim :o

[closey]

I think it was just one that slipped through the net

[traceyrmj]

still waiting.... they are awfull at this!

[closey]

You could call them and prompt them

[traceyrmj]

i thought we were supposed to keep it all in writing then you have copies of everything. if i call them they may try and legalease me rather stick to the tried and tested, might send ther S.A.R - (Subject Access Request) non compliance letter tho that might wake them up...

[closey]

Their 40 days aren't up yet are they?

[traceyrmj]

no but there is a letter for "tiem is running out you have XX days to comply" in there, that might gee them along

[closey]

Certainly send a promt letter, but not the non compliance letter.

[traceyrmj]

list of charges received ( not a wedge of statements ) will calculate the damage in a mo but they assert in a letter accompanying the list of charges that our accoutn was opened i oct 2004 so all details relate to that period forward... thing is we got a 2 year fixed rate on june 2004 with them so i know we banked there before oct 04 as i have a statement ( a single lonely little statement) dated 3rd july 04. do i write back with the "you still have a few days with which to comply to my S.A.R - (Subject Access Request) and by the way here is a copy of statement number 2 dated july 04 contrary to your assertions that i opened the account in october of that year"... or do i call them? it may have been an oversight? it may also be that thay are tryignt o play silly peoples with me. they did list the charges out all niceley tho with the balance at the tiem so i can work out how much of the interest applied too very kind of them i thought.

[closey]

Write to them using template one from the link below:

Data Protection Act - Non-Compliance - Template Letters

[traceyrmj]

thanks closey thats the letter i meant, have alreayd sent that one to abbey so got it already saved to the pc with the relevant details. adds up tho in the three banks im claiming for so far its over £2k!

[traceyrmj]

standard "we're sorry you are not satisfied" letter arrived today. no mention of my complaint that they had ignored 6 months of my banking history with them( they claim in their letter that i have been with them since oct 04, i have in fact been with them since june 04 as i have a statemnent number 2 from july a copy of which i sent to them with my letter)
they will fully investegate my claim and aim to reply to me by 26th october.... hmmmm. well thats sad cos i am sending the LBA on the 11th and will be filing MCOL on 26th october so it will be nice if they can get backto me by then

who do they think they are dealing with??????

[traceyrmj]

letter rec'd escalating my complaint to Barclay's head orifice... they really should read each others mail!

[alan barham]

Originally Posted by traceyrmj

waiting and waitign and waitign for my statements, they have acknowledged my letter and returned my cheque but as yet nothign to work on but the one year of statements i can access online ( oh and they have added £105 in charges this month alone ) in the last year ( given that we spent half of it in credit for goodness sake!) they owe us about £700 already, cant wait for the rest of the statements.... 20 days and counting

hello i had my 2 letters from the woolwich they owe me pretty much the same. bit confused myself as the last letter was a list of my charges since account opened. nothing else so dont know what to do next any ideas?