help with reject letter please

[tigger4mouse]

Hi,

Ive just received my response from the Woolwich ( though it came from Barclays) to my request for the repayment of just over £1,000. They offered me £520 as a 'goodwill gesture'.

Just to make sure i do this right, can somebody please check my letter that i am going to send in response? And am i then right in saying that when they dont pay up i then move to legal proceedings? Do i need to emphasise this in my letter?

Thanks


Dear Mr White

Thank you for your letter dated 9th September 2006

I respectfully decline your offer of £520 for settlement and request, once again, that you return to me all charges imposed on this account, totaling £1,090.50

I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder, with a County Court claim if necessary.


I will give you 14 days to reply to me accepting, unconditionally, my request in principle and letting me know a date by which I will receive payment.

If you do not respond, or you do not respond positively, within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient for a large company such as yours with dedicated staff and departments.

After that, there will be no further communication from me and I shall issue a claim at the expiry of the second deadline. You are reminded that there will be no extension to this timescale.

I trust this clarifies my position.

[gizmo111]

Originally Posted by tigger4mouse

Hi,

Ive just received my response from the Woolwich ( though it came from Barclays) to my request for the repayment of just over £1,000. They offered me £520 as a 'goodwill gesture'.

Just to make sure i do this right, can somebody please check my letter that i am going to send in response? And am i then right in saying that when they dont pay up i then move to legal proceedings? Do i need to emphasise this in my letter?

Thanks


Dear Mr White

Thank you for your letter dated 9th September 2006

I respectfully decline your offer of £520 for settlement and request, once again, that you return to me all charges imposed on this account, totaling £1,090.50

I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder, with a County Court claim if necessary.


I will give you 14 days to reply to me accepting, unconditionally, my request in principle and letting me know a date by which I will receive payment.

If you do not respond, or you do not respond positively, within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient for a large company such as yours with dedicated staff and departments.

After that, there will be no further communication from me and I shall issue a claim at the expiry of the second deadline. You are reminded that there will be no extension to this timescale.

I trust this clarifies my position.

It is mostly fine - but this is your LBA so 14 days from here