Is Woolwich included within Barclays information?

[Jordan1980]

Hi I have just pulled together my statements and hopefully will have my letter out by the end of this week.
However I have a few questions, if any one can answer i'd be well drateful:
I'm with the Woolwich, they are part of the Barclays group, do i handle them just as I would a Barclays customer(this may be obvious!).

Also I had a Barclay Visa card in 1999/2000 in which i only managed to clear a couple yrs later, can I claim for all the charges on that?! :roll:

I have read more on the site and i think i'm ready to start the ball rolling.


Thanks for any replies I get

Jordan

[mikesmotor]

I'm also with the Woolwich and you wouldn't believe the fast one they tried to pull on me recently. However, the complaints wrere eleveated to Barclays at their head office.

Their MD is one John Varley although if you write directly to him he'll only get one of his minions to do the donkey work as he hasn't the b**** to take resposibility himself.

You might want to to address a letter to his chief minion a slime ball called Steve Fanning (you will no doubt have noticed the contempt I have for these individuals).

The address is,

Head Office Customer Relations
Barclays Bank PLC
1 Churchill Place
LONDON
E14 5HP

Hope this helps

Mike

[welshcakes]

Woolwich customers are now regarded as Barclays customers as far as I'm concerned as all responses I get now are on Barclays headed paper and you should have had the notice through a month or so ago stating that your accounts were now converted to 'Barclay accounts' even though they retain the same bank account number.

So, for the purposes of correspondence, the Defendent is now Barclays Bank plc - I put them down as Barclays Bank plc T/A The Woolwich and the Defendent's Ack of Service corrected this to just Barclays Bank plc.

Woolwich customer service is still proving to be quite quick in responding to requests (demands) for action however they don't always follow through with their promises. The point is however, that you can still print off their email responses for a future court bundle to support your case and 'damage' the credibility of the banks where they have given conflicting information.