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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Barclays Bank > The Woolwich


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
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Old 25th March 2008, 14:56   #1 (permalink)
voodooman1000
Basic Account Customer
 
Watch out, there are Claims Touts about!

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Join Date: Mar 2008
Posts: 1
voodooman1000 Novitiate
Default Hello and help!!

Hi - This is my first post, so a big hello all round. i also have a problem that doesn't appear to be anywhere near resolution after a couple of years of trying. I monitor my credit file through Credit Expert and I have an entry on there that states I owe Woolwich Collections £151 since 2004, and this is still unpaid. This has cost me a lower rate mortgage already and obviously appears as a "black mark" on my credit history. I have letters from the Woolwich Collections Agency (last one dated Oct 2007) stating the issue will be dealt with. but to this day, nothing and the entry is still there. I have instructed Credit Expert to keep a notice of contest against it, which they have done. but I want it off as I feel I do not owe anyone anything. I have never banked with Barclays either. My first mortgage was with Woolwich but that was paid in full nearly 6 years ago. The only possible thing I can think of is that there is an unpaid "charge" of some sort, but I have never been chased for this debt, by anyone. Can anyone suggest a way of dealing with this or a contact I can approach??
Can I also add that no one at Woolwich or now Barclays can tell me what this £151 is owed for !!!

Last edited by voodooman1000; 25th March 2008 at 14:57. Reason: add
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Old 27th March 2008, 22:37   #2 (permalink)
old_andrew2007
Platinum Account Customer
Default Re: Hello and help!!

Hi,

I don’t have any answers so my reply is just to bump your thread.

http://www.consumeractiongroup.c o.uk/forum/consumer-forums-website-questions/126507-too-many-posts-going.html#post1323268

Regards

Andy




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Old 28th March 2008, 10:40   #3 (permalink)
dar£n
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Default Re: Hello and help!!

Contact Woolwich and inform them that you want written confirmation that states the matter is not outstanding, then go from there.

It depends on when the debt/ amount was satisfactorily cleared to whether the mark on your credit reference will be removed.
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Old 9th April 2008, 14:52   #4 (permalink)
tbern123
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Default Re: Hello and help!!

Write to Mr John Varley C/o Head Office Customer Relations Unit at their Churchill place address.

This will mean that a specialist team called the Exec team will deal with your complaint
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