reclaiming bank charges

nanny poppins · 28th April 2007, 19:03

hi to you all, i have just registered so new at this. also new at computers so be patient with me. need advise please on how to con tact the independant commissioner when bank not acknowledging both letters sent.

thanks.

jonni2bad · 28th April 2007, 19:24

Welcome to the forums nanny

I presume you mean the Prelim and LBA letters? If you have given the bank 14 days to reply to each, then the next step is to start court action to recover the funds.

If you are not sure how to do this then please take some time to read through the links shown below.

happyolddog · 29th April 2007, 09:58

Quote:

Originally Posted by nanny poppins

hi to you all, i have just registered so new at this. also new at computers so be patient with me. need advise please on how to con tact the independant commissioner when bank not acknowledging both letters sent.

thanks.

Hi Nannypoppins,
Welcome to the forum.
If you have sent the first two letters you now need to send the third. I am slightly unsure as to which two letters you refer but am guessing they are the Subject Access Request and prelim letters. If you had no responce to these please send this non compliance letter;
Data Protection Act Non-Compliance - Particulars of claim

Please find your banks forum and start a thread;
(your user name) V (banks name)
Other members with experiance of your bank can offer informed advice.
use the template letters in order. Stick to the timetable in there.
please take time to read the faq's
LINKS....
http://www.consumeractiongroup.co.uk...-claiming.html
FAQs....
Templates Library....
If you have charges going back further than six years read in here;
Claiming beyond 6 yrs - important new information!!!
There is also live chat, visit if you need any quick advice.
http://www.consumeractiongroup.co.uk.../flashchat.php
Finally good Luck.
Happyolddog.
If this helps please tip the scales,Left.
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nanny poppins · 30th April 2007, 17:42

Thanks to all that responded to my plea for help. have checked out the template third letter and will get it on its way.

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