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Go Back   The Consumer Forums > Welcome to the Consumer Forums

Welcome to the Consumer Forums Free advice and support to reclaim your bank charges or to solve other consumer problems.
Welcome. You have just joined the Consumer Forums. Come here and introduce yourself.
You will soon discover what a friendly place this is and get lots of hints about claiming your bank charges or dealing with other consumer rights.


Welcome to The Consumer Action Group

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The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 10th March 2007, 15:54   #1 (permalink)
Boilerman
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Default Gobsmacked!! **** NatWest ****

Hi all,

My first entry here, I sent in my first letter to NatWest requesting a summary of charges made on my account over the last six years using the letter template, I received a reply some 5 days later asking for my previous address details covering that period, I duly sent the details by return and within 5 days I received all bank statements covering the period. Are they normally this quick?

I'll keep you posted as to how I'm progressing

Regards

Ken
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Old 10th March 2007, 15:59   #2 (permalink)
ian cognito
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Default Re: Gobsmacked!! **** NatWest ****

More evidence that they are finally getting their act together! they seem to be paying out quicker too so you may have chosen ther ight time to claim.

Start a thread in the Nat West forum to keep us informed of how it's going.

Good luck!
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Old 10th March 2007, 18:44   #3 (permalink)
BankFodder
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Default Re: Gobsmacked!! **** NatWest ****

Quote:
Originally Posted by Boilerman View Post
Hi all,

My first entry here, I sent in my first letter to NatWest requesting a summary of charges made on my account over the last six years using the letter template, I received a reply some 5 days later asking for my previous address details covering that period, I duly sent the details by return and within 5 days I received all bank statements covering the period. Are they normally this quick?

I'll keep you posted as to how I'm progressing

Regards

Ken
They never used to be that quick. It is just that they have come on well in our training programme.
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Old 27th March 2007, 10:24   #4 (permalink)
Boilerman
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Default Re: Gobsmacked!! **** NatWest ****

Well now an update!!

I sent my request for repayment on the 12th March, got a reply today 26th March, I know I had to read it twice too....Basically they are saying that they will write off, £2,034 to bring my account to zero and pay me a cheque for £1,007, hang on let me do the Math....They have taken in unlawful charges £4.5k My over draft was £2,034, therefore 2,034 + 1007 = £3,041 taht means that they want to keep £1,459 of my money...Cheeky so and so's, They gonna get a letter tomorrow morning!!!
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Old 27th March 2007, 10:37   #5 (permalink)
ladybird17
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Default Re: Gobsmacked!! **** NatWest ****

good on ya Boilerman!!
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