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Go Back   The Consumer Forums > Welcome to the Consumer Forums

Welcome to the Consumer Forums Free advice and support to reclaim your bank charges or to solve other consumer problems.
Welcome. You have just joined the Consumer Forums. Come here and introduce yourself.
You will soon discover what a friendly place this is and get lots of hints about claiming your bank charges or dealing with other consumer rights.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 4th March 2007, 22:12   #1 (permalink)
gingershoese
Basic Account Customer
 
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Lightbulb Newbie versus RBoS.....

Hi, Having spent a couple of days looking through some of the posts - particularly RBoS, I am about to take the plunge by sending first stage to get statements..

Been with them for years, but am getting a bit brassed off with monthly charges and nonsense..

Has anyone come across an easy method for sorting the royalities charges out from the claimable charges or it it a case of using the spreadsheet and adjusting the monthly debits?

Thank you for giving me the confidence to kick off!!!

GS
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Old 4th March 2007, 22:36   #2 (permalink)
happyolddog
Platinum Account Customer
Default Re: Newbie versus RBoS.....

Hi, Ginger.....

Welcome to the forum,

Please read the successes n your banks forum;
http://www.consumeractiongroup.co.uk...bos-successes/

Then start a thread of your own via;
http://www.consumeractiongroup.co.uk...newthread&f=18

Please read the faq's
http://www.consumeractiongroup.co.uk...se-read-these/
and use the template letters;
http://www.consumeractiongroup.co.uk...lates-library/

If you are still stuck, visit the live chat, some helpful people can be found there.

Good luck,
Happyolddog.

If this helps please click the scales left.
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Old 6th March 2007, 22:13   #3 (permalink)
gingershoese
Basic Account Customer
 
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Default Re: Newbie versus RBoS.....

Thanks for the advice Happyolddog - have just sent my Subject Access Request via special delivery - I will set up a new thread on RBS thread to keep updated

Hers's hoping I suspect from my reviews I may be meeting the dear Cobbets.........

Ginger
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