first visit

rednoc · 25th February 2007, 19:40

hello all
this is my first visit after reading the article in today's sunday mirror. i feel quite proud to find a group of people who are determined to stand up to big business and remind them that we the customer are the ones who should be served not the shareholders.
my name is Edited i am married with five grown children. i work in the security profession with a national company and i am fed up with being charged £30 even if ionly go £20 over my limit. Or a direct debit is returned because i am acouple of pounds short.
i have reached the stage where i want to fight back and take control of my own finances

MARTIN3030 · 25th February 2007, 19:42

Welcome to the site...good to see you here,
Take some time to read up through the faqs and also bank threads.
I have edited your name here as Banks DO monitor this site !!

bitingback · 25th February 2007, 19:42

Hi Rednoc,

And welcome aboard, initial advise is:-

There is a lot of information on this site so take your time and spend a couple of days reading as much as you can.

Here are a couple of links to get you started and i suggest you always keep them to hand.

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/24031-frequently-asked-questions.html

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

When you are comfortable start a thread "SJA v Lloyds" in the Lloyds forum as then people with specific experience of this bank can offer support and advice.

There is a lot of information to take in here so if unsure it is allways best to Ask first.

If you need a quick answer to a question you could always try the chatroom as there are usually some very helpful people in there.

Very best of luck

BB

Teresa Mulligan · 25th February 2007, 19:52

Hello, I am fortunate enough not to have any gone over my overdraft facility as yet, however, I know that my brother has time and again been charged for going over by as little as £10. I would like to fight his corner for him and will work my way round your webiste to ascertain what can be done to recoup his losses.

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