hi snaithy
welcome to the forum
you've done the hardest part, you found this website!
I reclaimed back approximately 4.5k from NatWest and it was really easy.
3 letters, a court form and an allocation questionnaire, then I had my money.
You really can do it. Just think of having all that 4k to spend on yourselves. Most of the companies that have jumped on the 'reclaim bank charges' bandwagon are run by amateurs with no legal qualifications or insurance whatsoever and they will take between 20-40% of your claim.
Spend some time in here, its very friendly, you'll learn loads and feel so much more in control of your finances.
Please, please please please please handle your claim yourself!!
Click the link below my signature to read the FAQS, start with the step by step section.
Good Luck
