Hello, having spent many many hours reading through information on this site I can't thank everyone enough for giving their time and knowledge!
I am in the middle of a claim for charges again both Capital One and Abbey—both are at the stage of filing a claim.
Therein lies my query. I had got to that stage with both the companies mentioned above at the end of last year
but due to a family illness that took up most of my time I didn't continue (essentially the final date for them both to refund me passed and I was busy concentrating on other things.)
I'm now hoping to resurrect these claims and wondered if I could now just file my claim in court or do I need to a) start again or b) send one final latter informing the companies that I'm back (!) and will be claiming?
Would be really grateful for any advice as I don't want to do this wrong and give them an "out" if you see what I mean.
Once again, thank you for this site and a very happy new year to you all.
