Hi Glitterygirl, welcome to the family.
Account closure is always a possibility, although it doesn't happen very often and then usually after a second claim against the bank.
It shouldn't affect your morgage as it is a seperate account.
Most of the banks are forcing court action, but paying up before it reaches the courtroom.
Start your own thread in the Abbey Forum and post any questions there along with any progress reports. You will get answers from people who are claiming off Abbey.
Click on this link for the ABBEY FORUM....
Good luck with your claim.
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