Hello world

[gooner14]

Hi folks
just registered, I have been reading the posts with interest and listening to Martin's comments on Radio 2 (hence why I am here now), been a customer of Abbey for about 15 years and just accepted all the charges little realising they were unlawful. I'm going to read all the FAQs and then sit and have a think about claimining my money back.
How is the success rate against Abbey?
Why doesn't the government make them do something about this issue and set up a fast track recovery process for us all?

[Boobaby]

Originally Posted by gooner14

Hi folks
just registered, I have been reading the posts with interest and listening to Martin's comments on Radio 2 (hence why I am here now), been a customer of Abbey for about 15 years and just accepted all the charges little realising they were unlawful. I'm going to read all the FAQs and then sit and have a think about claimining my money back.
How is the success rate against Abbey?
Why doesn't the government make them do something about this issue and set up a fast track recovery process for us all?

Here, here. But I supect it wouldn't be all that quick with the numbers that would be using it?

[gooner14]

true and also the amount of committees and working party they would form just to come up with the idea LOL

[Boobaby]

Originally Posted by gooner14

Hi folks
How is the success rate against Abbey?
Why doesn't the government make them do something about this issue and set up a fast track recovery process for us all?

Having said all that the process on here doesn't take too long, even quicker if you have all of your statements etc. If you haven't here's what you need to do:

First a little piece of advice read, read and read this site. You need to read the FAQ's they will give you everything you need to know to start you off.
You need then to go here:
Consumer Action Group > Libraries - bank charges materials and other issues > Bank Templates Library 1. Data Protection Act, Subject Access Request letter - List of charges

This will gave you the initial letter template Data Protection Act (Data Protection ACT) - which, if you haven't got your bank statements or list of charges going back six years you will need to make a claim.
If you read this letter you will notice that it says "please provide me with a list of charges" which is what you are asking for. If you ask for statements they will charge you £5 - £10 per statement. They will probably provide you with the statements anyway as this is an easier way of providing that information for them! You will also need to enclose a cheque or Postal Order for £10 to cover the cost of this information. They then have 40 days to respond to this letter.
I suggest you use that time to read up on the process and other people's threads etc...as someone said in another thread i've just read, take your time it's not a race just make sure you do it right.

This is an amazing site and there are lots of people to help so good luck and go for it!!