Smile Bank Charges

yvette18 · 6th October 2006, 18:57

Hi Everyone,

This is my first post, I am just about to write my letter requesting my charges back. It amounts to around £1000. It has taken since 26th July to get them to send me a detailed listing of all charges on my account, which I had to send £5.00 to them first of all to cover the cost! They arrived today!

I will post again when I have some news.

Yvette

thewifeandI · 6th October 2006, 19:21

Hi - take a bit of time to read up first to make sure that you have the facts before going too far ahead. Read the FAQs and template letters then have a good read around here to see how others are getting on. Keep any progress on your own claim or questions that arise in a new thread in the forum for your bank to make it easier for others to follow and advise you. There's a set of links in my sig below that will help you find where all this useful information is. Well done for getting started!

Apologies for the slowness of the site today - recent publicity has made us very popular!

Start a thread in the Co-op forum with your progress and to ask questions in.

rogerebaker · 6th October 2006, 19:23

Smile have been the easiest bank to deal with in my case. They refunded the charges after my second letter. In saying that it was only for 200.00

Good luck and have a good read

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