I AM NEW TO THIS AND HAVE SO FAR DONE LETTER NUMBER 1

RECEIVED MY STATEMENTS

FILLED IN THE SPREADSHEET

AND ABOUT TO DO THE PRELIM LETTER.

HOWEVER I AM UNSURE IF I SEND THE PRELIM LETTER TO MY BRANCH OR TO THE ADDRESS I USED TO GET MY STATEMENTS.
I have read as much as I can but cannot find any info on where to send it....
Can anyone help, I think it's the same address as I used for the statements but if it's not I don't want my letter thrown in the bin.
I am absolutely disgusted with the banks for ripping us poor hard working people off!!!
Your money is safer in a bank huh not likely, at least Dick Turpin wore a mask!!!
I WILL LET YOU KNOW HOW I GET ON
P.S. I'M HELPING MY SISTER PUT HER CLAIM IN TOO BUT SHE'S NOT ONLINE...