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Go Back   The Consumer Forums > Welcome to the Consumer Forums
Reload this Page full and final settlement offer

Welcome to the Consumer Forums Free advice and support to reclaim your bank charges or to solve other consumer problems.
Welcome. You have just joined the Consumer Forums. Come here and introduce yourself.
You will soon discover what a friendly place this is and get lots of hints about claiming your bank charges or dealing with other consumer rights.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 6th August 2006, 14:09   #1 (permalink)
twirlypen
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Join Date: Apr 2006
Posts: 6
twirlypen Novitiate
Default full and final settlement offer
Hello advice please

I have had a response to my preliminary claim for a refund from HSBC for a full anf final settlement of £800 my claim is for £940.50.

The guidance says I should accept this amount but proceed with my claim (I have sent the LBA, they crossed over in the post). Should I include a covering letter when I accept the settlement letting them know that I plan to proceed with a county court claim unless they offer the full amount? Is there a form of words I should use?

Have tried to get an answer looking through the forum and FAQ's etc and can't see anything specific. Really don't want to get it wrong.

many thanks.
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Old 6th August 2006, 14:52   #2 (permalink)
Lueeze
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Default Re: full and final settlement offer
If you have sent the LBA then they will know you are proceeding to claim. They will not pay you anything even if you write to them saying you I accept the £800 but still claim the remainder.

Just file in court when the 14 days are up, and if you have not done so please start your own diary thread to ask these questions as this is only for meeting and greeting newbies

Good Luck

Lou xxxx
 
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